The customer service here is superb. The woman who helped me was very courteous, friendly and…read moreefficient. And she had a great smile. I was returning a shipment to Amazon. The box was a bit heavy and the staff member just told me to leave it when I came in the door and approach the counter. Now that is great service!

Awesome customer service. Very courteous and efficient. If there is ever a line, it goes very…read morequickly. Any and all questions get answered. I've only done shipping and returns but I'm sure all other services are just as good.

Extremely rude. Terrible customer service and lack simple knowledge that a post office should know.read more

I went in about 20 minutes before closing. There was an elderly woman customer at the counter…read moretalking to the two employees behind the counter. She had a very loud, shrill voice. After a minute or less the male employee called me over. He sounded a little annoyed. I explained what I needed done. One envelope and five pages needed to be stamped then put into the other envelope with five more pages and stamped. Apparently he put the wrong kind of stamp on the envelope that had to be put into the other envelop. This seemed to irritate him as he said "you didn't tell me that". I had. In his defense, the other customer at the counter had never stopped talking, in a very loud shrill voice. I manage to drop a paper and slapped it onto the counter when I raised back up. "You need to calm down lady"! I told him I wasn't angry towards him but the other customer (who had gone by this time). This was a partial lie. She had made my ears ring. I thought he had been rude by telling me I hadn't told him what I needed. There was no point in escalating the situation by pointing this out, because he clearly had poor people skills and wanted to get home. We finished the transaction and I left.

Quick and accurate notary activity. Very pleasant staff. ALL kinds of great merch too.read more

What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

The print job that was priceless!…read more I've frequented this store a few times over the past five years. Every time they have been a life saver. Today was no different. I was sitting in LabCorp and when I was called to show my paperwork they wouldn't look at it because it was on my phone. She promptly suggested I go here (2 store fronts down) because copies would be 10 cents. I did and this has made all the difference. Need to mail ANYTHING out? Need copies or something printed out quickly? I highly recommend going here!

Worst experience with FedEx ever. I walked in and was barely recognized. Then the man working…read morebehind the counter yelled to the back for his manager, still ignoring me. The man then walked up, grabbed my package and shook it violently. He then began to scribble numbers on a small piece of paper. He did not weigh the package or measure it. He was going to charge me $70+?! He did not explain his math and didn't seem to care to. Also, when asking about insurance, he told me to decide what I wanted to pay but it would be very expensive. I knew this was incorrect. I took my package and left. I later went to UPS where the package was properly weighed and measured coming to $27 and insurance was properly calculated at $3. This place is a scam and I do not recommend going here. Looking at other reviews, it seems that all they do is steal your money.

I had a fraudulent charge today for $450 for fishing tackle. After some research I found the…read moreattempted ship to address and name. The crook DENNIS LIM put this location as the ship to location for his attempted fraud charge to Hi's Tackle Box in Ca. I attempted to call this location about it to get some information. No help at all. DENNIS LIM you crook, orders not coming. Police may be though. Better cancel your box and troll onto next location front.

I recently received a delivery of items I ordered from Ikea. The delivery was within the window…read morethat I had been told, I got a call when the driver was 10 minutes away, and the team was extremely professional. I couldn't ask for more!

New mattress delivered, old one removed, called night before delivery giving me a 4 hr…read morewindow....arrived in one hour, speedy service,No problems...would highly endorse their service...many thanks.

I am here weekly and Steven takes care of you! I send stuff out and it's always packaged perfectly…read moreand sent in a very timely manner! Every so often we have funny stories to tell each other but owner is what makes this place so special!

This is the greatest place for shipping packages of ANY size. If you can carry it in, they will…read morecheck the cost to ship your package by comparison pricing with all of their carriers. They also have all the supplies you need as well. Yes, they do ship USPS (not my choice) and have stamps. Sure beats going to the Lancaster Avenue Post Office. Also they have curbside parking near the store. These people are WONDERFUL !!