Awesome service. Flexible and very responsive. I made a booking error and they understood!read more

I got tired of packages being ripped off from my building lobby or never getting delivered at all,…read moreand then found Lockersuites. It's a great service - safe, reliable and convenient. Once you sign up, you download their mobile app, it notifies you when you receive a package. Go over, scan a code, and locker opens with your package - that's it, easy! Highly recommend!!

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

I hold great affection for Liberties Parcel. These eight years and more have I walked with them,…read moreand of this I can say with full heart: they are a most wonderful company of souls. If I enter their doors weighed down with sorrow, I depart with gladness upon my face. If I come in already joyful, that joy yet abides with me as I step back into the street. These good men are truly remarkable, an anchor both for me and for the parcels entrusted to their care. Ever do they go beyond what is asked, giving more than is required. They stand as a true likeness of Philadelphia's brotherly love. The finest of fellows, every one.

As a manager at a store that takes fed ex drop offs i recommend here because they offer more than…read morewe can and have been wonderful to the customers

Wonderful customer service and print quality. I called Mail Express about 20 minutes before closing…read moreon Friday evening with an urgent printing request. The man who helped me was very kind, very patient, and made my project happen. (I had actually tried to work with UPS first, which failed unexpectedly; hence the last-minute nature of things at Mail Express. The contrast in their customer service attitude was remarkable). Much appreciation to Mail Express!

Lived in Philly for a short period and needed a reliable mail service since I traveled a lot at the…read moretime. Fishbox was always professional, organized, and offers great services including Thursday at home delivery of your mail. The ownership is great and highly communicative. Definitely recommend if you are in the Philly area.

Awesome owner, service, convenience, and price!! The only…read morefeedback is I hope they're able to expand with a location with customer parking.

I came into this store while traveling for work to drop off a piece of equipment that was to be…read moreshipped to an insurance company. I emailed the store the prepaid shipping label as requested and received my receipt. Not realizing until 2 weeks later, they put the wrong label on my package. To make matters worse, I live no where near this store, and it's impossible to get this location on the phone directly. UPS customer service can not help me since this was a store error. I have wasted so much money and time from this error and still have not resolved this issue. This entire experience is a nightmare, and have completely turned me off from using UPS in the future.

I showed up at 2:57 on Saturday. As the woman was locking the door in my face. I said your open til…read more3. She replied we close at 3 and shut the door in my face. Change your hours to closing at 2:45 on Saturday, and you will avoid disappointing customers. Another customer knew he walked up 2:58 and said to me that he just made it. Ha! Your customer service sucks. No wonder why you have 2.5 stars. Maybe it's your manager that allows this level of customer service, perhaps that's the position that needs to be changed. Hello FedEx

Convenient, fast service. Owner isnt Mr Personality but he runs this place mostly by himself, it…read morealways appears he's busy, so I understand!

I got a firm bid from MSC for 175 to ship my poster. Unfortunately I gave him my credit card info…read moreand he then, with no approval, charged 199.38. When I wrote him he did not respond so I called my credit card company to stop payment. When we then talked he angrily said shipping was more than he expected. I looked up the shipping cost and easily found the shipping to be 25 dollars less than he said. He then said he would stop the shipment and hold my poster until I paid him the extra money. All this time he was yelling, threatening, calling me names, telling me he would prosecute me, and saying things like "look, it's only 25 dollars". I ended up paying the extra 25 dollars in order to not have my item held hostage. He really, really needs anger management and a lesson in business ethics. I feel sorry for his family.

I never thought that I would have anything as banal as a favorite UPS store, but thanks to Jay and…read morethe rest of the crew at this location, I do! Even when I lived in Logan Square and had another UPS location that was much closer, I went out of my to use this Rittenhouse location because it was always more pleasant and efficient. I've been dropping off packages at this location for years, and I've always had a positive experience. My last visit for notary services was exceptional, and Jay went out of his way to make sure that we were able to complete the docs. This UPS store is a great asset to the neighborhood!

Mostly just dropping off Amazon packages and pre-paid labels here, so I don't feel fully justified…read morein giving the fifth star without having a more complex shipping need, but in my experience this place is solid! Parking is definitely the hardest part, but that's just something you should expect if you came into Center City / Rittenhouse trying to do an errand. Service: always friendly, fast, and effective. Things move so fast here that I'd be _tempted_ to not pay for my parking because I might make it back in time. But only tempted, because the PPA be sneaking up on you in the craziest ways, and I don't risk it anymore. Interior: other UPS stores kind of have a visual clutter to them that makes it sometimes hard to know where to go, or even to get around the store. This place, despite being smaller than most stores, has things organized and cleaned up to a T. No sweat figuring out where to go, and how to get things done in here. Overall: Good place to stop by if you're a local! Sounds like many others have had good experiences with more complex shipping needs. Be aware of limited parking, and the potential need to circle the block if you're not willing to just hazard in the street.

The associate there was beyond helpful when I went yesterday with these heavy boxes I had to return…read moreto Amazon. I wish I found out her name but she was so kind and patient. My husband and I had mixed reviews from various friends that live in the neighborhood that goes to this local ups, however now we are confident this is our go to UPS store. Thank you for making our first experience so amazing!!

UPS is getting bad at dropping off package and lying about drop off packages I will never use upsread more

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

Refused to notarize documents because he could "tell we would be a problem ". Refused to discuss or…read moreprovide additional reasons. My husband is Puerto Rican and I am not.

Returned 3 Women's Pants to Amazon from this store only 2 of them arrived at Amazon one didn't. I…read morethrew away the receipt because I thought it was just a staples coupon and Staples says they can't reprint the receipt (even though Amazon says they can). Won't be returning to this store.

Manager did not bother to greet and nobody knew where things were. Ended up ordering on Amazonread more