me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

Came in for notary. As usual I have my kids in tow so was worried they'll get into things in the…read morestore. The staff got the little ones entertained. My son loves machines so he basically stood enthralled in front of the huge printer. At one point he walked over the side where he can see the mechanics at work. He was in awe. One of the ladies handed all three with a super cool color wheel markers while I was doing the paper work. Service was quick, 2 notaries cost 15.00. Not bad at all. We were out the door in 15 min.

As I entered the store I was immediately greeted by a gentleman asking if he could help. The store…read morewas buzzing with people and a steady stream of more coming in the door. I told him I needed some printing and a notary. He handed me a business card to email the documents to and he said as soon as they're sent he will help print them off. Once printed he waved to a notary and she came over and helped me through that process. 7 pages of printing and a notary on one was $13 and change - the convenience and speed it was done made it a value in my book.

I hate this location. I wouldn't have gone except the company I was returning to assigned it. I…read morewill drive miles out of my way not to use this location. Rude unhelpful employees. Today I was in line. It was busy. An employee said do you have an Amazon return I said no. She said ok stay in this line. Another guy comes up to me and I say I don't have an Amazon ( I have another package with a label on it) he says that ok I can help you so I follow him back to where Amazon returns usually go. He scans my package then directs me to the counter where I go because I think he's going to help but he walks away so the counter person says can you move she was here first. Actually SHE was 3 people behind me when I was in that correct line. Never ever again.

At some point you will have to take in account what your customers are saying. The service was so…read morebad it made me look up the reviews while standing there at the counter. I even asked who owns this store. This lady at the front is rude! Not friendly at all. No one is in the store when I arrive. She takes her time coming from the back. I am asking questions, she is abrupt, frowning and unhappy. The more questions I asked the worse she gets. Never again will I come here! RUDE! You are better off taking a drive to a real shipping store. You will always get a how may I help you. As I decided to no longer ship with them, she proceeded to want to argue as I left the store. I am good. No Thanks. I will continue on to my nice Monday morning. Taking my money elsewhere. BEWARE! Then you send me a private message and your behavior is worse than your, "Manager." I guess now I see why she was so comfortable acting the way she did. Or maybe you are both the same person. I do not know. Nor do I care. On with my day. My choice to not patronize your business. Was going to be charged $60. Went to Fedex and paid $16, for next day and signature. Smh! Highway robbery!

Service was efficient. Oh and friendly, but they kept in mind the people waiting in line so no…read moreunnecessary chit-chat. I appreciate common courtesy 100%!

Bob Duckett Just like to give a shout out to all the…read moreemployees, at this UPS store. You guys are the greatest-it's not alway been that way here, but they did a great job of getting rid of the old, and bringing in RIGHT, CUSTOMER SERVICE EMPLOYEES! Especially like to thank Blanca, who, when I brought in my "daily" Amazon return, she advised me I had checked Whole Foods (owned by Amazon) as my return point. She asked if I had my phone, took it and cancelled my return to Whole, and re-did it to her store. SHE DIDN'T HAVE TO DO THAT-it's just how she's wired-she enjoyed doing it!!! Thanks, Blanca, and all of your co-employees for making this store a pleasant place to do business!!!

Easy and fast for most projects---Amazon returns and mail. Friendly staff and many self service…read moreoptions. Located in an easy to run in center.

Always great and friendly service. I try going when it's a bit slow . They can get pretty busy, but…read morewhen they do. , they always help each other out by adding another person to help with the flow.

I cancelled my mailbox here today after a very negative interaction with the man working the…read morecounter. I ship from this location and receive packages almost every day, and unfortunately, he has never been particularly friendly. Today, I brought in about 10 packages over four or five trips and placed them off to the side before getting in line. I briefly stepped over to hand my phone to my wife at the Amazon return area, then waited beside my large pile of packages. While I was waiting, another customer who wanted help packing a jersey cut in front of me. The employee looked right at me and helped that customer instead. When I spoke up and explained that the customer had cut in front of me and that I had been waiting for a while, the employee laughed and told me I "should have been in line." I understand that the store can get busy, but I waited my turn like everyone else and did not deserve to be laughed at or talked down to. Since no one seemed to care about the situation, I decided to cancel my box.

Everything from start to finish, from the time I went through the front door, dealing with the…read moreemployees I was out of there in no time

This is my favorite UPS store! They are so friendly and helpful. Today I went in with an odd size…read moreAmazon return and they made it so easy. They are the best!

They don't mail items when they say they will. Sometimes holding items until the next day.read more

I am a frequent Amazon shopper and sometimes need to return items. I love the ease of the Amazon…read morereturn at the Beacheway Plaza UPS Store, So simple you walk in put your package on the scale and give me a dilivery receipt and they take care of the rest and. Laura and the team at this location are always pleasant and helful, they have gone above and beyond to help with packaging suggestions, printing items. I have family out of town that I send packages to for birthdays and holidays and always give me a reciept so that I can track my package delivery. Always pleased with delivery times.

In the future, I will just skip this store and find another one. The customer service was horrible…read more I walked in and wanted to sit down my box so I could pull out my items to ship and a guy that wasn't even servicing me was rather rude when he said don't put anything over there and then they refuse to take the box that I was trying to throw away. Never had an experience like that at a UPS store.

I recently found Giraffe based on the recommendation of a friend who owns a local business. They…read moreare outstanding. No matter whether I'm ordering 500 - 1000 boxes or show up to pick up a handful of different supplies, I am always treated like my business matters. They are well organized, well stocked and extremely competitive on prices. I am really glad that I found Giraffe.

I just went to Giraffe Packaging for the first time today, on a recommendation from my neighbor…read more Absolutely phenomenal service! Extremely helpful and has the best staff. From the gentleman that rang me up to Billie Joe who was so fun and engaging! Billie Joe actually made shopping for moving boxes fun! Their prices are soooooo much cheaper than Lowes, Home Depot, etc. I will be going back again soon to get all the packing supplies we will need. If I could give them more stars I would. Diana L.