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    The UPS Store

    3.5 (112 reviews)
    Closed 8:30 am - 6:30 pm

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Hili N.
    127
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    796

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 6
    Thanks 3
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    2 years ago

    Business owner information

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    Local

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    Photo of Alan P.
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    2 years ago

    Great service. The half dozen guys who work here are all solid - their music taste is a consistent okay.

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    2 years ago

    Love this store - convenient and friendly! Great staff and great location! I'm here all the time

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    Local

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    2 years ago

    Business owner information

    Photo of Local

    Local

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    4 years ago

    Helpful 1
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    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    2 years ago

    Business owner information

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    Local

    Helpful 1
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    2 years ago

    Business owner information

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    Local

    Helpful 0
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    5 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    Photo of Mark R.
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    7 years ago

    Helpful 0
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    8 years ago

    Helpful 2
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    7 years ago

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    5 years ago

    Business owner information

    Photo of Local

    Local

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    8 years ago

    Helpful 0
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    Photo of K H.
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    6 years ago

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    4 years ago

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    7 years ago

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    9 years ago

    Helpful 2
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    4 years ago

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    11 years ago

    Helpful 6
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    16 years ago

    Helpful 5
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    Photo of Donna J.
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    10 years ago

    Helpful 2
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    13 years ago

    Helpful 4
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    Photo of Hana A.
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    12 years ago

    Helpful 3
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    Photo of Mo S.
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    13 years ago

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    11 years ago

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    5 years ago

    Great service and friendly staff. I had a great first time experience there toady. Will definitely go back.

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    Photo of E M.
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    8 years ago

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    Photo of Dave C.
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    8 years ago

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    7 years ago

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    Photo of Anne M.
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    9 years ago

    Consistantly great service. The manager, Jorge, and his staff are awesome. They're always kind and helpful. Thank you!

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    8 years ago

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    10 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Jorge runs a great operation and everyone working with him there are extremely competent, efficient and kind.

    Mentioned in 13 reviews

    Read more highlights

    Santa Monica Mailbox & Shipping

    Santa Monica Mailbox & Shipping

    (22 reviews)

    An actual one-stop shop. We used to walk all the way to Wilshire to FedEx to print, but now I can…read moredo it all here !! There are mailboxes, yes, but they also print, laminate, and I was even able to make an appointment for a notary to meet me there. Excellent !

    When I first stepped into this place I saw that everything was very disorganized there almost like…read morea Hoarders place. The elderly man that was working there looked very disheveled. Normally I don't like to judge people on their appearance but I did get that gut feeling that this place would not be good for me as far as customer service. I felt it deep in my gut. I wish I would have followed my prompting within. I was going to send a package FedEx and I needed to get a copy of something first as far as a Xerox copy. He said that the my electronic copy was too dark a color it would use too much ink and he was close to running out of ink on the copier. I looked at the information that I sent and it was white so I didn't see what the problem was. And I just found it really unprofessional that they don't have extra supplies of ink so they wouldn't be in the predicament of not having enough ink in their copier machine. He showed me that the copy that I wanted was dark on his cell phone. But like I mentioned on my phone it was white. He might have had an ancient phone I don't know. Then he was going to be charging me $5 more than if I went to the FedEx store on Wilshire. And I mentioned to him I usually pay less and he says why don't you go to that store? I reply that if he didn't want my business that I can gather my stuff and go there. Just a really weird interaction. Then he wanted to charge me $1 for me to use my credit card to charge what I was paying. It was just turning into this whole nickel and diming thing. He seemed to be unclear disorganized nothing really made sense. And then he moved to the back of the store and I said aren't you going to help me? He said I could go to fedex. I just promptly took my stuff and left. This was so unnecessarily weird and lots of things that didn't make any sense. Plus he was rude. And strange. And I'm definitely never going to go back.. I noticed that their replies are very rude as well to people who gave their honest opinion here. Very toxic very strange.

    The Mailbox - Mailbox Rental Services

    The Mailbox

    (30 reviews)

    Please go to the UPS Store (they are awesome!), FedEx, or USPS for any shipping or mailbox needs. I…read moretried to support a local business, and it failed me miserably. They refuse to own up to their mistakes. I am extremely disappointed in Alberto and The Mailbox. They are changing the facts after the fact. Please do not believe any response they post here. I tried multiple times to get them to do the right thing. Mistakes happen, but it is what a business does when that happens that matters. I needed to get a notarized document by Friday at 3 PM. I was in their office on Wednesday and knew the cutoff was probably around 4 or 5 PM. We looked at 2-day options to make sure it got there before Friday at 3 PM. I decided not to risk it and paid extra to have the package arrive Thursday night by 8 PM, based on the understanding that it would be sent out Wednesday. I have their receipt that says Thursday at 8 PM, not Friday at 8 PM. I was never told it would miss the Wednesday cutoff. If I had known, I would have paid extra for FedEx Overnight Priority to get it there Friday morning or gone to FedEx myself where the cutoff is 5 PM. The package did not arrive on time and caused major issues. When I contacted them, they told me to file a claim with FedEx even though they knew it was dated Thursday and not eligible for a refund. I spent an hour on the phone with FedEx on multiple calls, a total wild goose chase. After I found out the package missed the cutoff, they changed their story and said I had been told about it and that they were doing me a favor trying to make the cutoff. That is not true. If they had said the cutoff might be missed, I would have made different choices including a 5 minute drive to Fedex store to get it there by 5 PM or again, sent it Overnight Priority to get there by Friday by 11:30 AM. I thought I was supporting a local business, but they do not deserve support. I am disappointed they refuse to make this right. They may reply claiming I was told otherwise, but that is not true. If something goes wrong, you will be out of luck. Go to the UPS Store (they are great) or FedEx Office instead. This was my first and last time going there.

    Excellent service with a smile!! Very personal and competent. They have everything Notary on site,…read morecopies, printing, scanning, flyers and MORE!! Everything you need in one stop shop.

    The UPS Store - shipping_centers - Updated May 2026

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