Brandt was very helpful and professional. Knowledgeable about products. This UPS store is not the…read moreone I normally use as it is not as close as the one I do frequent. However, I will likely travel out of my way to use this one in future due to excellent customer service.

Took my son's laptop (brand new gaming in original packaging), a computer backpack, a gaming…read moremousepad, Xbox controller, and 2 new shirts here to have them boxed and sent to my son at his military base. It took the guy six tries to spell my son's name correctly (spelled it J-a-c-k-s-x-n, and then deleted his last name, then made everything lower case...) after I spelled it every time for him, and he even spelled Phantom, f-a-n-t-o-m and couldn't figure out why it didn't like the address. Then after paying $56 for this box and another, he tossed the pile on the counter behind him and told me to have a good day. Um, no. I looked at him and said "I'm not leaving until I see those packed". What does he do? He disappeared in the back with the pile (out of sight) and then reappeared with the box closed and sealed. Seriously!!!? I rolled my eyes and stormed away. Dear owner, employees need to show a person their stuff in the box and seal it IN FRONT OF THEM!!! If everything does not show up complete and on time, owner, employee and I are gonna have a come to Jesus moment! Yes, I insured the package, but it's not like they list the inventory.

I started my order last week on my book. Professional atmosphere and welcoming. Samples of their…read morework is off the charts... Excellent work. I'm waiting on estimates, i am sure i will be satisfied with their services

They are family ran business and always do an outstanding job. Hard to find these things today .read more

The team is very helpful and personable. I would highly recommend them for any printing needs!!read more

Always a 5 star print job with outstanding customer service. John & his team are the best!read more

I worked with them on posters for our class reunion. Rebekah had great ideas and she's very…read morecreative. Their customer service was fantastic and the finished product was better than expected. I highly recommend this business !!!!!!

I walked in with a same day service request for a total of 80 copies (one of which was front & back…read moreand color) and they not only were able to do it but did it with a smile! Friendly and fast same day service! Highly recommend!

I've made a lot of CDs in the past 15 years and used a number of different manufacturers including…read morethe big ones like Dis*makers. I use S & J, in spite of the fact that they are all the way across the country from me because: They are completely competitive in price with anyone -including the largest companies They pay attention to details -they recognize problems when they occur and fix them. I've had one large company print jackets WITH THE TEMPLATE LAYER STILL ON! 1000 CDs showed up with the word "TEMPLATE" on top of the art on the front! Are they even looking at these jobs? I can't imagine this type of error ever coming out of S&J. They actually look at the work and will question anything that looks odd to them. Personal attention -I deal with the owner, Jeff Fravela, who actually works on my jobs. He calls me when there's a problem and will work with me to make the job right. (Some of these big companies will make you reload all your files when all that has to be done is nudging an element over a pixel or a layer turned off) Jeff takes care of the simple stuff that I can't believe some of these other companies will throw back in my lap. I like dealing with a small, private/family-owned company I've done half a dozen CDs with S&J now and they are my go to shop. This company rocks.

I cannot say enough good things about this company. The product is great quality, fast turn around,…read moregreat prices and superb, and i mean SUPERB customer service. They know their clients by name, they will call you and help you if there is a problem, they are professional, prompt with responses, and on top of that they are super nice. I live in California and I so don't mind paying extra $20.00 or so for shipping just to know that i am well taken care of. I just had my second album printed here and I don't see my self going anywhere else any time soon.

Very friendly people and if you need anything printed just send it to them and they will print it…read morefor you.

Two female employees were busy processing what looked like a bulk shipment of bunch of individual…read moremail maybe it was from a collection box. I was the only customer in the store and they barely acknowledged I was there. They didn't ask what I needed. One female working on the floor behind the counter looked up complaining to me that the customer who brought in the package she was packing failed to fully disassemble the item. "so I guess I have to do it" she said sarcastically. I waited over 5 min before she asked what I needed and I told her I was just dropping off a return. She sighed and made strenuous grunting noises as she got up from the ground as if complaining to me that she had to get up. I placed the envelope on the scale and she asked me to pick it up because she had to log in. That took more minutes as the two employees talked about the bulk package scanning that had to be completed and she seemed unable to talk and login at the same time. After scanning and printing the shipping return label she handed me the bottom second page of the label which only had a tracking number. I told he I needed the return receipt to which she replied the tracking number is the receipt. I complained that the "receipt" she gave me doesn't look like the type of FedEx receipt I normally get. I told her this doesn't even have the date or time on it. She told me I don't need some thing with the date and time in it if I have the tracking number. I explained to her that this is a return item and I want to have some thing to prove when I turned it in for shipping. After making faces and gestures that indicated I was exasperating her. She finally printed me the normal FedEx receipt. Very disappointed with the service I received at this location. Maybe it was a one off and a frustrating day for them but I guess I got to take the brunt of it.

I came in to get a print of a custom concert ticket I made on Canva. I went to UPS first who…read moreliterally had no idea what they were doing, couldn't get sizing correct and charged me $10 for the worst print and laminating I've ever seen. Daysha at staples was able to receive my file, print it front and back in its original size and laminate it beautifully! Thank you Daysha for your professionalism and making my daughters birthday gift a hit! God Bless!

Went into Staples to mail an Amazon return. The person who was not at her station did not look…read morelike an employee. No name tag. No staples shirt. She was a little rude. Did not give me a receipt for my return. She kept saying I will get an email. I didn't receive anything yet. Unsatisfactory customer service.

I couldn't find the signs I wanted in the big box stores nor on line so I thought I'd give this…read moresign shop a try. I was surprised that a custom sign of high quality and durability could be done at such a great price. I highly recommend this custom sign shop.

From the owner: Vehicle Wraps, Banners, Signs of all types, POP, Trade Show,…read moreDigital Printing, Promotional Products, Logo & Graphic Design.