Very friendly people and if you need anything printed just send it to them and they will print it…read morefor you.

Two female employees were busy processing what looked like a bulk shipment of bunch of individual…read moremail maybe it was from a collection box. I was the only customer in the store and they barely acknowledged I was there. They didn't ask what I needed. One female working on the floor behind the counter looked up complaining to me that the customer who brought in the package she was packing failed to fully disassemble the item. "so I guess I have to do it" she said sarcastically. I waited over 5 min before she asked what I needed and I told her I was just dropping off a return. She sighed and made strenuous grunting noises as she got up from the ground as if complaining to me that she had to get up. I placed the envelope on the scale and she asked me to pick it up because she had to log in. That took more minutes as the two employees talked about the bulk package scanning that had to be completed and she seemed unable to talk and login at the same time. After scanning and printing the shipping return label she handed me the bottom second page of the label which only had a tracking number. I told he I needed the return receipt to which she replied the tracking number is the receipt. I complained that the "receipt" she gave me doesn't look like the type of FedEx receipt I normally get. I told her this doesn't even have the date or time on it. She told me I don't need some thing with the date and time in it if I have the tracking number. I explained to her that this is a return item and I want to have some thing to prove when I turned it in for shipping. After making faces and gestures that indicated I was exasperating her. She finally printed me the normal FedEx receipt. Very disappointed with the service I received at this location. Maybe it was a one off and a frustrating day for them but I guess I got to take the brunt of it.

Some of the kindest individuals you'll ever meet. My printer broke down last minute before a job…read moreinterview and they saved he day by printing me out 5 copies for free. When I tried to pay, they insisted I don't worry about it. Also, I was looking at some of their prints- amazing work. They are definitely dedicated to their craft and it shows.

I've made a lot of CDs in the past 15 years and used a number of different manufacturers including…read morethe big ones like Dis*makers. I use S & J, in spite of the fact that they are all the way across the country from me because: They are completely competitive in price with anyone -including the largest companies They pay attention to details -they recognize problems when they occur and fix them. I've had one large company print jackets WITH THE TEMPLATE LAYER STILL ON! 1000 CDs showed up with the word "TEMPLATE" on top of the art on the front! Are they even looking at these jobs? I can't imagine this type of error ever coming out of S&J. They actually look at the work and will question anything that looks odd to them. Personal attention -I deal with the owner, Jeff Fravela, who actually works on my jobs. He calls me when there's a problem and will work with me to make the job right. (Some of these big companies will make you reload all your files when all that has to be done is nudging an element over a pixel or a layer turned off) Jeff takes care of the simple stuff that I can't believe some of these other companies will throw back in my lap. I like dealing with a small, private/family-owned company I've done half a dozen CDs with S&J now and they are my go to shop. This company rocks.

Went into Staples to mail an Amazon return. The person who was not at her station did not look…read morelike an employee. No name tag. No staples shirt. She was a little rude. Did not give me a receipt for my return. She kept saying I will get an email. I didn't receive anything yet. Unsatisfactory customer service.

Dont waste your time. Employees stand around watching one employee tackle a line of customers. When…read moreone finally decides to come help the other employee, it's done with an attitude that they have to..."work." No nicely addressing the customer to say hi. No "how can i help you." Just sass and inconvenience. Id rather drive an hour away to some wherever else than bother with this location. Just all around FOUL

I started my order last week on my book. Professional atmosphere and welcoming. Samples of their…read morework is off the charts... Excellent work. I'm waiting on estimates, i am sure i will be satisfied with their services

They are family ran business and always do an outstanding job. Hard to find these things today .read more

The team is very helpful and personable. I would highly recommend them for any printing needs!!read more

Always a 5 star print job with outstanding customer service. John & his team are the best!read more

One of my favorite locally-owned and operated businesses to support in Fleming Island!…read more The service at this location is phenomenal! The staff is on their A-Game here and I always have a great experience. I've been coming to this location for quite some time now and here recently, they have remodeled the store in order for their staff to work more efficiently and effectively. After visiting a few times since the remodel, I noticed the vibe and it's definitely a good change. Things seem to flow better. From printing labels to doing Amazon returns and having eviction papers notarized to scanning and faxing important documents like contracts, trusts, wills and lease agreements - the employees have handled my issues properly and with professionalism and discretion. It's so appreciated! I really depend on this UPS location to get it right for me. And they do a fantastic job at a reasonable price! Thank you, Lori, for taking care of me this last visit and the whole team who all works together to make the customer experience consistently positive and pleasant. Kudos!

Olivia was one of the worst front facing customer service employees I have ever encountered. I…read moreexplained I wanted bundles of papers separated by mini cover sheets or separate faxes. She said "don't tell me how to do my job, you don't know how faxes work. I explained that Ive been a computer scientist for over 25 yrs and yes I know how they work. This young lady actually looked at me and said " I can't deal with you, I'm not doing this" and walked away to get someone else to help me. The young man that helped me understood what I was asking for I gladly paid for the extra pages I was adding so that wasn't an issue. The young lady needs to find another profession that doesn't deal with customers. I won't be back to UPS. She made my whole experience there very uncomfortable.

I normally don't like to do reviews unless they are positive because I know every business has a…read morebad day. But I have spent a lot of money in this location shipping boxes back-and-forth, and I always get the manager who has never once smiled or returned or answered me when I asked him how he was?. Today was not any different. I was returning a box to Amazon, in which it said must be labeled and in a box. So I taped the label to the box and brought it in and the manager took my package. I did not seal the box because they have quite frequently before checked the shoes within the shoebox that I was sending back, and I thought that I was doing them a favor by not sealing the box so they would not have to unseal it and reseal it. I am a customer. I am not the owner. The manager proceeded to tell me that I need to give him a dollar for a little piece of tape. About 6 inches. And I said really? He said yes. I said it's a piece of tape. Of which I've had other locations tape whole boxes for free. He then proceeded to tell me too take my business to the other store. Wow! He then told me that it was Amazon's rules and regulations. I said I brought you a box and I brought you the label. It says nothing about a piece of tape in which I was trying to help you by not applying it in case you had to check inside the box. I said you checked many of my boxes before that weren't sealed and then you sealed them yourself. He called me a liar four times I I then said you have both checked shoes inside my boxes so that's why I left it open. He called me a liar again. And then he told me that it was Amazon's guidelines to charge for tape. And I told him absolutely that was not true. We all know that UPS charges there own fees. For about a 6 inch piece of tape - I could not believe how rude he was this time. He's always rude but this time he was aggressive and smart mouthed and very insulting. I was excited for this location to open because it was right by my house. And he's always been rude, but he lost me this time. Maybe this is why they are hardly ever busy. So just beware. If you walk in the door and the manager, who also says he is the owner is there get ready to be rudely approached, called a liar, charged a dollar for a 6 inch piece of tape, and told to take your business elsewhere if you ask them why.

Oakleaf Plantation DO NOT go! Drive extra mile to the next UPS! Customer Service is awful! They…read morecharge for tape after YOU tape your own package unlike other location(s). Not returning!!!

I've used them twice for my business cards and signs. I was pleased each time I received them. They…read morealso helped me w the lay out. Average in price and had to wait a couple weeks. Happy customer.

From the owner: Sir Speedy is a B2B print, signs and marketing services provider that specializes in the creation…read moreand execution of growth-oriented solutions for businesses. Through a worldwide network of independently owned and operated franchises and affiliates Sir Speedy offers robust digital, offset and variable printing, interior and exterior signage, direct mail and fulfillment services, finishing and binding, promotional products, graphic design, tradeshow and event marketing, and online storefronts. Advanced solutions include integrated marketing campaigns, labels, packaging, and video assistance. For more than 50 years Sir Speedy has led the industry by offering innovative solutions that help our customers communicate better.

Quick and easy return for a dress bought online. My usual store was impacting by street closures so…read moreI used this one near errands I was running. Staff was friendly, fast, and made my experience easy. Scanned my barcode, bagged my item and provided my receipt in under a minute. Appreciate checking this errand off my list so quickly!

The woman up front is so rude . I will not be returning . Super uncalled for especially in front of…read morechildren . She even got rude @ a customer because they didn't know how to brighten up their phone . I felt so bad for the person . GET RID OF HER . I love when the gentleman is up front everything flows by perfect .

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!