Cancel

    Open app

    Search

    The UPS Store

    4.0 (27 reviews)
    Closed • 8:30 am - 6:30 pm
    Updated 1 month ago

    Services - The UPS Store

    Shipping centers

    Mailbox centers

    Document binding

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Excellent service from an outstanding staff. I am a frequent customer and appreciate the help I consistently receive.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of J. C.
    0
    42
    15

    3 years ago

    Super helpful friendly staff--and a return scan kiosk so you don't have to wait in line!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    We will look into this further. Thank you for your review.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I have never returned an Amazon before. May was super helpful and walked me thru the process.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I have been using this UPS store for 4 years and always have a great experience. Easy friendly and fast

    Business owner information

    Photo of Local

    Local

    Thanks for the amazing feedback, Gabrielle S!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Wanted to charge $2 for a piece of tape less than 12" . Or I could purchase a $2 roll for 6 bucks took my Amazon return somewhere else.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kathy M.
    148
    73
    70

    6 years ago

    Business owner information

    Photo of The UPS Store 7.

    The UPS Store 7.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of E S.
    0
    1
    0

    4 years ago

    Business owner information

    Photo of Local

    Local

    Thank you for our feedback. We will address the issues.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Jessica W.
    95
    44
    1236

    7 years ago

    Had to give 5 stars for their incredible amount of patience dealing with my problems. Great costumer service!!!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    The gentleman is very patient and helpful with my returns. Thank you for being so friendly and efficient.

    Business owner information

    Photo of Local

    Local

    Thanks for your review. We truly appreciate it.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of The UPS Store 7.

    The UPS Store 7.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marissa S.
    184
    22
    17

    7 years ago

    Business owner information

    Photo of The UPS Store 7.

    The UPS Store 7.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of The UPS Store 7.

    The UPS Store 7.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of The UPS Store 7.

    The UPS Store 7.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Holiday is here and everywhere is busy and packed. We shipped Christmas gifts via UPS this year. We were very happy with the prices.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    First time here to ship a package. Friendly and helpful staffs. Will come again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    “Took my Amazon return no questions asked.”

    Mentioned in 3 reviews

    Read more highlights

    Tumwater Pack & Ship - The Store Front of Tumwater Pack & Ship.

    Tumwater Pack & Ship

    (25 reviews)

    I have been using this service for many years. They have packed and shipped items for me. They are…read morealways professional and helpful. Every item they packed and or shipped for me have been delivered timely and safely. I highly recommend this business

    I am extremely disappointed with the lack of professionalism and customer service at this location…read more As a regular customer who frequently drops off packages here, I was turned away when bringing in my shipments, only to be confronted with a newly posted sign arbitrarily limiting drop-offs to six packages per customer for USPS. When I politely mentioned that it would have been helpful to receive advance notice of this sudden policy change--especially since the staff falsely claimed the sign had been up for a week--the older, tall employee with white hair was entirely dismissive and rude. Instead of offering a simple courtesy like accepting the packages this one time while kindly making me aware of the new rule going forward, he rudely snapped, "Well, you see it now, don't you?" and dismissively claimed the packages would probably just sit there for a couple of days anyway. If a business offers drop-off services for carriers like USPS, UPS, and FedEx, capping the volume defeats the entire purpose of the service. Treating loyal customers with open hostility and refusing basic customer courtesy is completely unacceptable. While the younger male employee who works here has always been exceptionally kind and professional, this older gentleman makes using this facility an unpleasant experience. Given the poor attitude and arbitrary limitations, I strongly recommend taking your shipping needs elsewhere

    The UPS Store - shipping_centers - Updated September 2026

    Loading...
    Loading...
    Loading...