Excellent UPS location! I've visited a couple times to ship out packages and once for printing services. It's never too busy and the store is run efficiently. They do always ask what you're shipping so they can tell whether or not it needs special handling. Prices aren't too bad. I once shipped to Richmond and it was delivered the very next day without even having requested priority or overnight shipping. It was just on the route! It seems to be best to ship earlier in the week too. Overall I'm a fan and will use the store's services in the future when needed. read more

I would never go to the store where they're gonna charge you two dollars to tape up a box. Definitely do not suggest using this UPS store use any other UPS store except for the one in Mullica Hill. read more

I brought an Amazon return... all instructions followed... I was returning a NiCad battery... I left the box unsealed so the clerk could see that I had the correct paperwork and bubble wrapped the battery for safety... the clerk charged me $2.00 for about 8" of wrapping tape to seal the box... clerk was quite disrespectful and surly... I also complained to Amazon because the return instructions said NOTHING about any additional charges... read more

Staff is friendly and very helpful! They assisted me with a return to Amazon that I just couldn't figure out, turns out, this business I was dealing with, had instructions stating they would send a return label but never sent one. read more

Tape fees gotta stop . No other UPS store I go to be trying to charge tape fees except this one. I ship on a daily and make my bread thru the mail. Chill out with that false fee. read more

This store has greatly improved over a couple of years ago! The clerks are efficient and pleasant!

These horrible people do not deserve your business. We shipped a package and less than an hour later found out we were being scammed by the receiver. We called this store who set the package aside. When I went to pick it up they refused to give me my refund. No services were rendered. I agreed to pay them their local cut if the shipping so they were not out any money. They refused and stated they get to keep all of it even though it did not ship. After a while they said they would refund but I had only my card, not my wife's. Same credit card account and they refused to refund it. It is well known they could have issued the credit without the actual card. I had all the receipts. While I was there another customer stated to me that they tried to rip her off also a few days ago. She was there for Amazon drop off, not as a paying customer. These are not good people and do not deserve your hard earned money. The owner responded with a weak attempt to make themselves look good. They are a rude arrogant incompetent bunch. This guy didn't even have the courtesy to call he and has not heard my side of the horrific behavior of his employee read more

Wow what happened to this store?? I have been a customer for over 15 years at this Mullica Hill location and never had a problem. The new owner fired every last employee when she took over. The service has gone down hill fast. Expect to wait for someone to come out from from the back room and then treat you as if you are bothering them. The owner made me go back to my car in a downpour to get my ID for mail pick up as this is procedure. Granted she had no idea who I was, even though she was introduced to me the week before by an old employee (probably right before he got fired). She barely glanced at it and that was that. Four trip later and we are back to - "go get the ID". Customer service is terrible! By the way compare prices because each UPS store is independently owned and prices are up to the owner. I watched a guy in front of me in line pay $150.00 to mail a briefcase! Really. read more

The UPS Store - So prices vary by location according to UPS main site. Call a few locations before you spend your hard earned cash. - Shipping Centers Near Me - Mullica Hill, New Jersey

I really only use this store to drop off packages - usually Zappos returns (we have a shoe problem in my house). However, the shop is always open when they say they are going to be open, there is convenient 10 minute parking right in front if the shop, the staff are friendly every time I walk into the shop, they give me my receipt, and my box has never been lost. You can trust this shop with your packages. read more

Not a big problem but wanted something notarized and faxed, well it got notarized but kid faxed all the cover pages but forgot to fax the notarized sheet so I paid for nothing and my time sensitive documents were not received. The young man seemed confused and awkward with customers so maybe the owner may want to be on site to help train employees. The store looked like it can do many services so I would try again but I would pay more attention. read more

Thank you for changing your policy and taping up boxes for free. Making changes based on your customer's feedback is commendable. It's so appreciated and I only wish I made this updated review sooner. Thank you! I do support my local businesses. read more

This store is a complete rip off. It cost me 12 bucks for a small cardboard box and a 1 cu foot of packing peanuts. This is about 3 dollars worth of supplies. I will never go back and don't recommend them to anyone. read more

I'm so disappointed, I usually get good service. Today, a new employee tried to charge me for a ups overnight envelope. Instead of paying 5.00, I just drove up the street to a drop box and got my envelope for free like every other time I ship overnight. read more

Awesome helpful service today and a really clean store. Had to wait a few minutes because there was only one front of store employee. Would definitely come back to use this location again. read more

The attitude here is a joke......nasty spoiled children of owner are arrogant and obnoxious. They act as if you are interrupting their day by being there. They are often rude and really should leave their spoiled rotten attitudes homes......very bad service and usually backed up.....try to find another location if at all possible! read more

When did this location go under new management? I saw someone else mention this. I have used this location in Mullica Hill since they opened. Primarily mailed prepaid packages and used the notary. Could not complain, until last Saturday 3/30/19. I don't know who the girl was working but very rude to my husband and I over trying to scan something. My husband even told her she didn't need to talk to him they way she did. Again was in wed 4/4/19 to mail a prepaid package. Same girl, I am the only one standing there and I had to wait until she was done doing whatever on her cell phone. Sorry I had to bother her to do her job. A real thumbs down for that employee!! Everything else about this UPS is great, I think their prices are reasonable and the others that have worked there are pleasant. Just this one employee is not a team player. Good luck with her. read more

Excellent support at this UPS store. The staff is exceedingly helpful and well trained. We are fortunate to have this facility in our area. I had difficulty printing a return label at home and the staff was so gracious and helpful. After a couple of tries, they were able to accomplish the task and the package was on its way. Kudos to the staff and a huge thank you! Customer service like this is quite rare but certainly appreciated! read more

I made a yelp account just so that I could write this review. I have experienced horrible customer service with this store. I brought in two packages to be shipped 8 days ago now. They were bridesmaid gifts with the girls names written in 6 inch block letters on the box (hard to miss) . After triple checking they went to the correct people, I was reassured and left after paying $40 for shipping. My friend called me on Wed that she got the wrong package with our other friends name on it. I was VERY upset, however called UPS and asked to speak to a manager. There was no manager on site so someone called me back the next day. She said she could create shipping labels for the girls to ship to one another or give me my money back. I asked to find out what price would be to ship. She assured me she would call me back before 4pm that day to settle the problem. I was never called back. I called the next day and was told a manager would be in in a few minutes, so I left my name and number. I was never called back and it's now been 3 more days. My friends packages are going to be 2 weeks late at this rate!!! Thank goodness my packages were shipped to friends not random people or I would have lost all of the stuff inside. This place is incompetent with horrible customer service. read more