Nicole helped us today. She was fantastic! Very helpful and kind. Thanks! John & Lauraread more

I just dropped off a package (hearing aids). The young…read morelady that helped was great for FedEx the customer. She asked sharp questions to get the info required. Not everyone in the store knew the info and worked quickly (except spelling the last last name).

I called they were extremely rude and it sounded like I was bothering them by asking them a questionread more

My down jacket had these terrible oil stains from a friend's mishap. Took it to here because it was…read moreclose to work. I will have to say I was pleasantly surprised by my experience. They were able to clean my down properly, came back without the stains, fluffed and smelling nice. Pricing was fair considering prices overall now with inflation. Service was great because they got the stains out and they did NOT dry clean the down. Thank you for being a miracle worker and saving my jacket. I will come back again.

We had been searching for a local company for quite some time to revamp our marketing materials as…read morea small real estate company. I am so appreciative of Suzette. She is wonderful to work with and very attentive. Highly recommend Muir's services.

Excellent locally-owned and operated printing service. From small jobs to large ones (they count…read moreLourdes as one of their clients) this company can do it all. Recent investments in equipment (digital printing and an addressing machine) means they are one of the most diverse printing houses in the area. Definitely worth considering for your next job.

They were willing to work with me on a couple specialty projects. Kept me informed and shared a…read morelot of information with someone (me) who knew nothing about the process. Great pricing. Good communication. Prompt.

My first time coming here but certainly not my last. SO…read more MANY. PATTERNS!!!! I spent an hour browsing but could have easily spent triple that. Wonderful selection of many designers and themes, accessories, threads and many many fabrics to choose from. The owner was present and VERY helpful. I chose several patterns and she helped me select fabric for each in the count that I needed then she cut the fabric to size and STITCHED THE EDGES SO IT WOULD NOT FRAY!!!!!! What a life saver!!! She also has a nice selection of custom frames to show off your finished pieces. Wonderful store, wonderful owner!!!! I'll go back again and again!

Great shop for cross stitch! Nice selection of charts, threads and notions, as well as beautiful…read morehand dyed fabrics by Laura's Fabrics. As its name implies, the location is right on the river, and it's a pleasant walk across the bridge into the downtown area of Monroe.

They did a great job with my dress. It fit perfectly. However they gave me a pick up date and when…read moreI went to the shop they were closed. So just make sure your follow up appointments are on days they are open

They are great! fixed my husbands jacket zipper. Cash only so don't forget to bring it with you for…read morepickup

Excellent service!! Thank you Hanna Abboud! You made today an enjoyable experience as she said Yes…read moreto the Dress

Yesterday, I visited the Toledo, OH Franklin Park Mall Apple Store for the second time in…read moreapproximately two weeks. I have been there many times over the years with very positive experiences. The first recent visit two weeks ago was an attempt to update my mom's Apple Watch because fall detection was no longer working and the "automatic update" had not updated and I couldn't figure out how to manually update it. While everyone was nice during that visit, I was passed off to various staff members and ultimately needed to leave the store because the update was expected to take more than three hours and they would be closing before the very slow process could be completed. When I arrived home, I followed directions to continue the update process, but it was repeatedly unsuccessful. I decided it was time to buy my mom a new watch - the newest SE 40" face model- and not have to deal with trying to salvage a watch that was beyond its prime. I also decided to go to the Apple Store during the day on a weekday. Alissa was the team member assigned to me and she immediately took an interest in understanding why the fall detection feature was important. She was also very patient as we tried various passwords. It would have been a more stressful process without Alissa right there next to me with her understanding encouragement. Throughout this process of turning in the old watch (btw, received a credit of $55) and purchasing the new one, she never pressured me in any way. Alissa spent approximately one hour solely dedicated to getting the new watch set up, which included several calls to my mom to obtain a code that was generated to her phone at home). . Throughout it all, she was patient, helpful and good-natured. I left feeling that she cared about my experience and in setting up the cellular watch with ringtone and my mom's watch face preferences. Alissa is a very sincere, knowledgeable and dedicated team member who clearly takes pride in her ability to help others in her role at the Apple Store. Thank you Alissa! You're the best!!! P.S. The new SE watch also includes an extra fast charger along with a watch band.

I cannot believe how horribly the Franklin Park Apple Store handled my warranty replacement. Apple…read morewasted my time, money, and patience with their absurd policies and lack of customer care. I live an hour away, and my Apple HomePod failed after a few months. I took it into the store, where they confirmed it was covered under warranty. Great! Except they conveniently had "none in stock." I pointed to a stack of them on the shelf, but no, those were for sale, and Apple couldn't just swap one out. Instead, they had to order a warranty replacement--almost certainly a refurb--and have me return later. Fine. Annoying but okay. I asked if they could mail it to me since I live so far away, and of course, the answer was no. I had to come back in person with the defective unit. So I made the two-hour round trip home, waited, and then received an email telling me I had five days to pick up the replacement before it would be returned. I had to take time off work to drive another two hours round trip to swap my old one for the new one. I asked them at the store if everything was in the box. "Yes, everything is in the box," they said. Guess what? I get home, and THERE'S NO POWER CORD. Now I have a useless HomePod that I can't even plug in. I try calling the store and battling through Apple's awful automated system. When I finally reached a human, it was just an off-site answering service. They struggle to get the actual store to pick up. After holding for 15 minutes, I finally got someone from the store. First, they try to tell me the power cord must be there because "it doesn't come off." WRONG. The large HomePod's power cable DOES come off--the HomePod Mini doesn't. They don't believe me and have to check. When they finally admit I'm right, they offer two terrible choices: drive another two hours round trip to get the missing cord or have them mail it to me with no tracking, meaning if it gets lost, I'm out of luck. So now I have to decide whether to waste another $35 in gas and hours of my time or risk waiting another week and potentially never seeing my cord. This whole process was a joke. Apple does not care about its customers. They put the entire burden on me, costing me time and money to correct their mistakes. A multi-billion-dollar company can't figure out how to make warranty replacements easy. Apple turned This simple fix into an expensive, time-consuming nightmare. So disappointing.