I called the owner Joey one day because I needed a computer built. I just came into some money…read morewhere I had the ability to spend around $1500 and I told him straight up I needed to stay in that range...he didn't hesitate and responded back IMMEDIATELY. He was able to get me a quote for parts and labor, and let me know when he would have it done and that made me so happy.. I don't like to wait for orders online but he let me know he had some extra parts around that he was willing to throw into the deal.. and ultimately because I was so happy with his response time I was willing to pay him a little more. Since then I've been back to Joey and upgraded my machine with him and he even HELPED ME sell my old parts and replace them with the upgrades. He is extremely knowledgable, personable, we honestly spent more time talking and nerding out than anything. Great guy and does his thing well. I've even seen his setup first hand and I was impressed. Anyone reading this.. Go to him. World Class Computers is amazing.

I selected this business for some computing issues I was having, most notably a printer hook-up…read more And I needed some updating on my elderly desktop. I use Linux Ubuntu, not every business' cup of tea. Joey contacted me within a day of my email query and we agreed on a date very soon thereafter. I was absolutely delighted with his work. He was fast, efficient and fearless about updating and bringing the desktop up to speed and getting the printer to relate to it. All this and just a great guy as well. I highly recommend him on all counts!

Wow! Incredible, efficient computer doctors here! I have had them help me with such an array of…read moretechnical difficulties; pairing my iPhone to my iWatch when it was giving me trouble; finding long lost photos on my dinosaur computer that I thought would be lost forever; restoring and updating my software; setting up a new printer and connecting it wirelessly in my business office; troubleshooting my home office fax machine; even having phone conversations to help my grandmother. You name it, they can do it, and do it quickly and effectively.

From the owner: We sell, repair, and recycle all computers and electronics. We are experts in Malware detection,…read moreremoval, and prevention. We can recover data from your broken devices. Call us to schedule a business consultation to make sure you are protected against ransomware and maintain minimal downtime costs.

Great service. Friendly and knowledgeable. Been in business for several years. Will contact Derek…read morefor future support.

I'm 76 years old and don't know anything about tecnology. Derek is a man of excellent character…read moreand integarity. His professionalism can not be matched. When he says he will be there at a certain time------he's there. If delayed, he actally calls! I believe his fees are very reasonable. This is what he's done for me and my wife: My wife loves to hear me sing. Derek and I met about 10-12 times in the parking lot of Lowwes in secret because I wanted to surprise my wife with a CD full of love songs that I sang for her and she loved it. Derek walked me through the process: choosing a quality Karioke microphone, recording song on my phone, giving phone to him where he put all songs on a CD and sim card, showing me how to operate mic, sim card, and USB port. He even took the time to give clear and written step by step directions for everything whild always maintaining personal and professional patience. He even created a system where I could listen through head phones and kill the TV volume so I wouldn't disturb wife while she slept on her recliner. I cannot say enough about Derek. James in Monroe

I can't recommend Herkimer Radio enough! Mary was absolutely fantastic from start to finish. We…read morebrought them 13 radios, and they had every single one repaired in about a week, which is incredibly impressive. Their turnaround time exceeded all of our expectations. What made the experience even more special was learning that my husband is from Monroe, and it turns out Mary knows my father-in-law and mother-in-law. I had no idea there was that connection! Even before realizing who we were, she treated us with exceptional kindness, professionalism, and genuine care. It was obvious that outstanding customer service is just the way they do business. It's hard to find businesses that are this friendly, efficient, and reliable. If you need radio repairs, Herkimer Radio is the place to go. We'll definitely be using them again in the future. Thank you, Mary, for such an amazing experience!

From the owner: We have been a family-owned business in Monroe County since…read more1936 and provide Motorola voice, video, and data solutions

Shane was very helpful, I accidentally deleted my cellular (eSIM) after being out of the country…read more Shane was efficiently and friendly. I recommended this branch and Shane for your future services.

I asked about having a screen protector put on and a very helpful employee named Ed helped me out,…read moreadded bonus there was no charge and my phone is protected!

A number of Downriver tech support businesses are incredibly dishonest; I've gone to a few…read more(including one which stole our new, authentic powercords and replaced with an off-brand, chewed up one they said was ours and put bloatware on our PC!), but I was incredibly relieved to have run into this one. I did a dumb thing that I knew was a dumb thing and my PC suffered for my transgression. I called them because a different place I was originally going to call didn't answer and I'm really glad this one did. First and foremost this is FEMALE FRIENDLY which seems like a silly thing to highlight, but based on the other places I've been to, you either get creeps or people who talk down to you. They didn't here and were both kind and professional, a rarity in any business. Secondly, they ran me through some things I could do on my own for no charge. Let me reiterate this, an employee of this business, for no charge, offered me a solution that their business specialized in. This is above and beyond and again, for free. This is as honest and considerate as it gets, especially in a field where people tend to take advantage of those who know less than they do. If you're looking for somewhere that actually is honest and affordable (I was given a quote for the issue and it's cheaper than other places -- especially if you take advantage of the coupon they have on Yelp!), this is the place to go in my vast experience dealing with family members and their messy PCs. The issue I have goes further than what I had initially thought, so I'll be taking it in to them and reporting back but in the meantime, in terms of actually dealing with a variety of Downriver PC businesses (for phones, gaming systems, and PCs), this was definitely the least painful experience I've ever had, including using Best Buy's Geek Squad for a family member. The experience was pleasant enough that I felt hopeful and am willing to write this much on Yelp over it. :)

I can't say enough about Doug. After receiving a non-working gaming PC on Christmas morning, he was…read moreable to quickly fix and put the biggest smile on a 13 year old boys face. Doug came into the office to help me out and even followed up to make sure it was still working once I got it home. What incredible service! I would recommend this company to anyone.