The rating of "not good" is still too high, but here it is in a nutshell:…read more I buy alot of items from Amazon and some of the times there are returns. I follow the instructions to the letter, re-box when needed and print the QR code for them to scan because often times I am not the one returning the item physically. IT NEVER FAILS, every (and I mean every) time we go to this particular branch, it's the same story. The owner, clerk or package handler, or whatever her title may be is EXTREMELY RUDE and seemingly finds fault with everything. She once talked my husband (returning the package) into purchasing a box we didn't need. It's just outrageous the things people will pull to catch a buck, and this one is a class act (sarcasm.) I continue using this branch, despite the rudeness and BS I have to endure simply because it's closer, and firmly believe that is the only reason most people probably go to that branch, CONVENIENCE!

This location is definitely not the best. The customer service is horrible so please consider…read moreanother location for your needs.

Charging $7.50 to email and print an Amazon return label is ridiculous, I don't care who you are…read more If you're doing an Amazon return, pick a different store.

I truly appreciate great service! Autumn, the manager at this location, is prompt attentive…read morethorough and friendly. I had a great experience in the store today!

I stopped at the UPS Store to return an Amazon purchase. I took my dog in with me. Toby is my…read moreservice dog and has been for 10 years. I didn't have his vest on him because we were on our way to the vet's (he is sick) and the trip to UPS was a spur of the moment decision. I was asked if Toby was a service dog and I immediately said yes. I was then told I would have to buy a mailing package to return an Amazon purchase. While I was getting package the lady behind me ask to go ahead, I had no issue with that as I returned to the line, they were discussing the fact Toby was with me and the lady behind the counter said, "there is nothing I can do about it". I ask if they were talking about my dog. She rudely told me I was not talking to you. When it was my turn, I had dropped the mailing package on the floor and bent over to pick it and tossed it on the weight machine. She then informed me I could go to another place to mail my package (she indicated I was being rude). I told her I wanted to just return the package. I have been using this UPS store for years. I was stunned at the rudeness. Yes, I was at fault for not having Toby's service vest on (I was distraught by the fact Toby was sick). I am writing this review in the hope that she will re-evaluate her attention toward her customers. Not all handicap people have visual issues, and you have no idea what people are experiencing on any day. Senior citizens, handicap persons, all people should be treated with respect.

I have never had such a time consuming and bad service. took over an hour to send 3 packages and…read morethey sent the 3rd one to the wrong place. when I saw that on the tracking app they tried to charge me again to reroute it. Blamed it on me for not noticing that they were sending the 2nd and 3rd package to the same address. I said never mind bring it back & I'll send it thru the post office. Nope, couldn't even do that. instead of taking it back in the store and calling me like they said they would, they refused the package & sent it to my old address. I don't even know how they got that address. it wasn't anywhere in our transaction! so now I have to drive to my old house tomorrow to get it. I will NOT be using UPS again

This business is a lifesaver!!! Michelle has come through for our family so many times!…read more For instance, she has helped me send two care packages to family members who are deployed overseas. She even provided me with the boxes and found me the best price possible! One package made it all the way to Qatar in less than a week! This is the most convenient way to ship packages via UPS and FedEx. There's ample parking so it's easy to run in and let Michelle take care of all of your shipping needs. Michelle is so friendly and you can tell she really cares about her customers. She also offers notary services and more! We are so happy to have her nearby!!

Very friendly and helpful, was able to return an Amazon order free of charge, and fast.read more

Clean and quiet location with exceptional service by the lovely Miss Aretha! Doing business here is…read morealways a pleasure. 5 stars.

I wanted to send an money order to a different state They could not font the address and as for…read morethe money order it wash cash only. Very dissatisfied.

From the owner: Liberty Mail Center provides Mailing Services, Personal Mail Boxes Services, Money Order Services,…read moreFedEx Services, UPS Services, USPS Services and Copies & Printing Services to Hattiesburg, MS area.

This place will no longer accept packages if you bring them in with a pre-printed label. They are…read moreway over priced on shipping, and supplies and the staff as a tendency to be rude and condescending.

Friendly amazing service. They are quick and help with anything not to mention they carry all the…read moreMelissa and Doug products for your kids!!