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Mentor, OH

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The UPS Store

2.3 (19 reviews)
Open • 8:00 am - 7:00 pm
Updated 3 weeks ago

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2 years ago

Never had a bad experience at this location. Fairly frequent customer due to Amazon returns. Older gentleman is always kind and helpful.

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Local

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2 years ago

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5 years ago

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Sorry for mis communication

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2 years ago

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3 years ago

Employee is unprofessional and have personal conversation about her scheduled hours. Will not return.

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Local

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5 years ago

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6 years ago

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6 years ago

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4 years ago

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5 years ago

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8 years ago

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6 years ago

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5 years ago

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8 years ago

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4 years ago

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6 years ago

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6 years ago

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10 years ago

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Whole Foods Market - Christmas branches

Whole Foods Market

(144 reviews)

$$$

Fun Fact: This store currently sells blueberry and raspberry bushes (right now) found right outside…read moreby the entrance. This Whole Foods Market at Cedar Center is my go to store. I most recently stopped in today, and as always it was a solid experience from start to finish. The store is bright, spacious, clean, and well-organized, making it easy to find what I needed without wandering aimlessly. Every employee I've encountered there has been consistently pleasant and helpful. Even at checkout the employees are always so personable, greeting every customer. The produce section is always impressive - everything looks super fresh and well-stocked, with plenty of organic options. I also love to gaze at exotic fruits while shopping. During this trip I picked up some tropical cold pressed juice and WTR MLN WATER. The latter is my addiction, it's watermelon water that's cold pressed. I find it very refreshing and hydrating. I also love coming to this store for their cheese assortment and chocolate. Both have impressive selection and you can never go wrong with any choices. I also prefer this store for Amazon returns when I have them. While there's sometimes a line, I found that returns and refunds are somehow processed faster here than at other locations (such as Rocky River). Only downside: parking can be a bit of a hassle when it's busy (like during the weekend). However, there's so many parking options in the plaza that you'll always find a spot. Overall it's a great spot for high-quality groceries and quick meals on the go.

Very Poor Delivery. I placed an order last night and the driver dropped it off at wrong address…read more Where? I don't know. There wasn't even a picture. Amazon said that they will refund. I ordered again for this morning. Same story as above. Amazon placed a third order for free. Same story as the first and now Amazon will not refund the second order until I file a police report. The orders where not stolen off my porch. I went down to retrieve within 2 mins at most (within a minute on the one last night). Strangely enough before the third order was "delevered" I ordered a single item right after it. That order actually arrived.

The UPS Store

The UPS Store

(10 reviews)

The male employee that works here, with the gray pony tale, is the rudest person I've ever met at a…read moreretail store. I had something to return. The company's website sent me a label (printed by UPS) but was for USPS mail. Even though the UPS Store website says they will ship USPS, and the label had a UPS logo, this guy took one look at the package and said "that's a Post Office package" and then completely ignored me. I replied "but it's from a UPS return site, the label even has a UPS logo on it... it's FROM UPS". His reply, after looking at the logo himself, was "oh, someone just put the UPS logo on the return label. You have to go to the post office." Again, he looked away and ignored me. This was a return for Soda Stream, a PEPSI company. Somehow, I don't think Pepsi is in the business of fraudulently using UPS logos on their return labels. I was frustrated and annoyed so I just grabbed my box and left. This guy actually came outside and starts yelling at me. "Did I offend you somehow?" he shouts. "No, you didn't offend me, but I brought a package to return that I got from a UPS return label. It's got UPS logos all over the sticker. I assumed you could return it for me." "You didn't have to slam the door!" he exclaims, despite the fact that the door opens OUT (how do you slam a door OPEN?). "I didn't slam anything. What are you talking about?" I reply. "Yes you did. What, you got nothing else to say?" This is outside of the store, in the parking lot. I was starting to get nervous that this guy was going to do something violent. He doesn't seem well. "You came outside to yell at me. No, I don't have anything else to say. What's your problem?" "You slammed the door. There's no reason for that." "Whatever," I shot back. I started heading to my car because this was ridiculous and I"m not starting to be fearful for my safety. As I get to my car he yells something from the door "I think [unintelligible]...." "I don't give a sh!t what you think," I yell back and get in my car and start driving away. I glance in my mirror and see he's still at the door. This guy is a psycho and shouldn't be interacting with other humans. I don't know what his problem was but he did not like me storming out of his store for not wanting to do his job... that he lied about. Who chases a customer outside to yell at them because they got upset at your horrible customer service?! Everyone else at that store has been nice and respectful. This guy, though, made me so uncomfortable that I will never step foot in this store again. They could be giving away stacks of $100 bills for free and I would still go find another UPS store.

Today will be my 3rd visit to this store. Absolutely incredible service, especially John who…read moreshipped 2 guitars for me and is both kind and professional. knows what he's doing, great guy.

Whole Foods Market - Guava Rose Prebiotic and Probiotic drink - an acquired taste / Sunday, June 28, 2026

Whole Foods Market

(119 reviews)

$$$

Always a favorite, the employees are too nice, the.bakery and seafood counters are overflowing, the…read moreAmazon discount store is worth the price of admission and I must admit I love the soup bar to help with meal prep.

Whole Foods is now transformed into Christmas tree farm for the holiday season. You'll find more…read moreexciting holiday items inside - advent calendars, seasonal Apres ski pour Veuve Clicquot champagne, the hygge game, and more. I've visited this location many times and especially find it festive during the holiday season. AMBIANCE: This location is a standard WF store - spacious and clean. The store is also organized like other WF for convenience. I prefer it to the University Heights location. FOOD: Food selection is excellent and everything looks fresh! I found some items here that aren't available at my frequented University Heights destination. For instance, fresh breads you can pack yourself, plenty more smoked salmon options, liverwurst, chestnuts, and plenty of hot foods. During my last visit I picked up just a few favorites - smoked salmon, rotisserie chicken, baked bread, liverwurst, and some hot foods. I was very pleased with how easy it is to find everything especially later in the day. Typically, hot foods, bread, and rotisserie chicken are hard to find later in the day. The prices at Whole Foods are on the higher end. The ambiance and quality make it well worth it. SERVICE: The service is okay. The employees are selectively nice. Lines are usually long during busy shopping days like weekends. COFFEE SHOP: I've never had coffee inside the Whole Foods until today. I was very sleepy and needed a pick me up, wasn't in the mood to seek out a coffee shop. I was pleasantly surprised with the selection of coffee drinks like lattes and seasonal offerings. I selected drip coffee, which was $2.75 for a large. I was very happy with this cup of coffee - not too acidic, flavorful, and awakening. CHRISTMAS TREES: There are plenty of Christmas trees - $29.99 for table trees, and $69.99 for regular trees. Table trees were not very lush, but many people were purchasing them. There are plenty of choices here so that you don't have to make a journey to a farm or other market. I enjoy my visits to this store. I look forward to stopping in again soon. Next time I'll try seasonal caffeine drinks!

The UPS Store - shipping_centers - Updated October 2026

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