Just happened to look up local shipping place in stumbled across this location. I had a very large…read moreitem that I needed to return via FedEx. Little did I know this location could assist with anything related to FedEx, USPS, and UPS. This way you can get the best price all from one location. They even do printing and notary services. It's locally owned and operated and I'm happy to report that the process was super easy and I highly encourage anyone to use this place. Good help is hard to come by.

From the owner: Pak Mail is more than a shipping store—we’re a full-service packing, shipping, and business…read moreservices center. What sets us apart is our expertise and personal service. We don’t just drop boxes on a scale; we carefully pack, protect, and ship items of all shapes, sizes, and values, from fragile antiques to large freight. We’re carrier-neutral, which means we compare options from multiple shipping providers to find the best solution for your timeline and budget (IE: FedEx, UPS, and USPS). Our team is professionally trained in custom packing, crating, and international shipping, so customers trust us with items they can’t afford to damage or lose. Beyond shipping, we offer convenient business services like printing, copying, mailbox rentals, and notarization—all in one place. Most importantly, we pride ourselves on being friendly, knowledgeable, and reliable. Our customers know they can walk in with a problem and leave with a solution.

Always very helpful and take packages already paid for. Love these people. They have even…read morerefrigerated the packages for me.

I came in with my son for a basic Amazon return, and after making sure it was OK with me they had a…read moregame setup where they gave him a PO Box key and he had to find the number. When opening there was candy inside. It made his afternoon.

Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

Sam has always been friendly, patient, knowledge and welcoming. This location is my number one pick.read more

Sam is always so helpful with my mail needs. It's such a pleasure to visit here and work with him.read more

I love this UPS store! Every staff member is so nice, so helpful, so attentive to what I need!…read more This is close to home so it's also convenient. However, even if I'm passing another UPS store I will always wait to come back to this store. I have yet to meet an employee who is not smiling and helpful. If you want friendly, helpful service, this is where you'll get it!

Very friendly owner who is always helpful and sweet. I enjoy supporting this small family business.read more

I'm very happy with my neighborhood UPS store. The people have always been helpful and happy to…read morehelp whether with printing, returns, or shipping.

UPDATE: Owner responded with the value / quality of the experience to justify their price gouging…read more Um, how much experience does it take to put tape on a box or send a fax? Nice try to disguise your greed. This store takes price gouging to entirely new level. I had to return something but didn't have a big enough box - they charged me $10 FOR A BOX AND TAPE! YES, PACKING TAPE!! What a rip off! ALSO Selling my house a couple years ago, I was told I had to fax a document. Who even has a fax machine anymore? The owner kindly (I thought) offered to do it for me and then proceeded to CHARGE ME $$$$$ FIVE DOLLARS $$$$$ TO SEND A FAX! Receipt - Box $6.95 Packing materials $1.49 Packing service $1.49 WTH??

I'm here to agree with the last few reviewers. The new ownership is a joke. I've gone in a few…read moretimes now and they want to charge me $1.50 to tape up a 5 in box.. I went down the street to the ups on Johnson ferry, they taped it up questions asked! Highly recommend the one on Johnson ferry btw, will be driving the extra few miles to go here from now on! As the guy with the rug said, I brought in an item in the original packaging it was sent in and the lady told me since it says "express" on it I can't use it and to purchase a bubble mailer lol. These people only want to knickle and dime you. It's a shame bc the last owner was amazing.

Wow, has this place gone downhill. Last week, I took a…read morepackage and they wouldn't let me use my company account number. The new owner said she couldn't take the chance. I had to drive to another ups, so I wasn't out of pocket. Today, we were returning a box. It was untaped. They made a point to charge $2.00 to use 12" of tape. Last time I enter that building. I've used them since 1996. I hope you enjoy your $2. It's the last you'll see of me.

This review is for the electronic fingerprinting service offered at this UPS location. I needed…read moreprints for work. I made a reservation online and arrived 5 minutes early. I was taken aside right away and finished less than 5 minutes later. The UPS employee, Dacie, was friendly and helpful. The results were transmitted and received within 48 hours. For around $50, I appreciated the convenience and ease of doing business. This location can be found in a small strip mall right in front of the Kroger Shopping Plaza. It's next to a frame store.

I have been a loyal customer of this UPS Store for over two years, and Alex and his team never…read moredisappoint. They are always friendly, professional, and provide excellent service. As a business owner, I often need various services, and I know I can count on them to handle my needs with care and efficiency. Recently, I moved 15 miles away, and while there is a UPS Store just 2 miles from my new home, I chose to stop there out of convenience. Unfortunately, the experience was the complete opposite--poor customer service and a lack of organization. That visit reminded me how grateful I am for the consistent, reliable service I receive at the Marietta UPS Store. Even though it's now a longer drive, I will gladly travel the 15 miles to ensure my business needs are handled by Alex and his team. Excellent job--thank you for always going above and beyond

Thank you so much Perfect Penning. The brochures for my business really helped me get new clients…read more I was in need of someone who could word what I wanted to say to clients and I could not be happier with the outcome. Would absolutely refer and work with again.