I needed professional business cards with three different logos plus a layered background image…read more She made a neat, professional design that integrated all the images beautifully. It costs more, but you get what you pay for. If you want to make a great first impression, she will help you!

From the owner: Graphic Design services specializing in Print items such as brochures, logo design, marketing…read morecollateral, social invitations, and more!

I had such a good experience. The young Caucasian lady with black hair (I wish I knew her name) was…read moreworking so hard and diligently. There was another worker but he chose to continue whatever he was doing and not lend a hand. She remained professional and courteous as the line grew. I decided to drop my package off at an actual FedEx store although I appreciate its various drop off locations at Dollar General, CVS, etc which I have used in the past. But I didn't want to risk the package not being picked up or lost at any other location because I don't have $2500 to pay for a heart monitor. She gave me my confirmation tracking as requested. It's now out of my hands. It was my first time coming here. Thanks for the wonderful experience.

If i could give negative stars I would. I have been waiting at home all day from 8am for my package…read moresince it was showing Bernard was on the way. I refresh the delivery information at 8:15pm and see that it said recipient was not available at 7:24pm. Driver never attempted delivery. I never left my home. I truly dislike getting anything from fedex because it's always an issue and customer service is nonexistent.

I paid this location to pack, tape, insure, and ship an item. The package arrived broken. I would…read moreadvise anyone if you are shipping something you don't want broken use a different store.

Truly don't understand the low ratings...I shop Amazon so I use this location to return items and I…read morehave two businesses so that means lots of packages...the staff there are professional, fast, and know what they are doing...Whoever is training the staff there keep up the good work...It's a young African American male and a Caucasian man that there are there almost EVERYTIME I go and they are just good spirited people...always trying to help the customers (not just myself but other customers that come in also)...it's a busy store but they get you in and out...highly recommended

Wow!!! I was amazed at the quality of products, and services I received at this store! The service…read morerequested was printed programs and a large poster for my late husband's funeral after he passed suddenly. What I received far exceeded my expectations of possibility, and designed like they could see my vision in my mind. If you want high-quality products, at a great value, with a service team that is second none...this is the place!!!

Used this place to print funeral programs. They did a fantastic job. The color copies and glossy…read morepaper were breathtakingly beautiful. Many compliments were given. They are very affordable; will never go elsewhere for my printing needs when in the GA area. They lose one star because the black and white copies had splotches on them like something went terribly wrong with the ink powder in the cartridge.

My family was overdue for new portraits, so I decided to search for a studio to have them taken. I…read morelucked up and found this perfect location! The shoot was very smooth and professional! We love our final prints! Thank you so much portrait innovations! The manager Jerry was the best! Very compassionate and caring! Thanks again! -Ramsey

Their business is tricking people…read more That $20 promo turns into their first offering of a $500 package. Then as you are forced to remove poses, they slowly lower the price. We dropped 95.2% of the 63 photos taken, to end up with SIX lonely pictures - BUT we were going to also get a disk and we could print more later..... that's what they don't tell you. Six pictures for about 6 times what we expected to be spending today. Six pictures was the minimum amount of photos to receive a disk with photos that we were told we could use as we like. So, we did not continue to get rid of any more pictures - however - the disk is useless. The disk is such low-quality resolution prints that they are only good to view on a mobile device. ---- This is aggravating. Terrible customer service, but the pictures were much better than expected. I called corporate to try to get what we had been sold - high-resolution photos - and they said that the photographer was wrong. Instead of offering to fix anything, the customer service rep just immediately said that she would issue a complaint against the photographer for not following protocol. I asked about a promotion on their corporate webpage that says "high resolution with copyright release" - she said it looks like you didn't get that one. Customer service said I could return the prints and the useless disk that we paid for and get a store credit. So disappointed with this experience. Now I can either accept paying $130 for a few prints of six photos or return everything for a store credit and go through the hassle again.

Very bad experience, I paid for a fragile item to be packed, insured, and shipped and it arrived…read morecompletely broken.

I have used this store many times for all kinds of copying and shipping needs. Today I had to…read morereturn some items to Amazon and I was confused on how they needed to be packaged and sent. The gentleman behind the counter (forgot his name but it was around 5:45 pm on Monday, March 13) was so helpful and knew what to do right away. He had it all packaged up and labeled in no time. Great customer service! Look forward to using your services again!

When I expressed that I was not happy with the merchandised that I received when having something…read moremonogrammed I was commented with, "it's really not that big of a deal" and received an "eyes rolled." I took the merchandised and left and I will not be back. The staff was rude and as a customer my opinion does matter. I liked the store set up and the gifts but the staff needs work. You are only as good as the first person that I come in connect with. In the future, I will be taking my items to Macon Monogramming.

I love this store. Very cute & reasonable priced. Staff are always very friendly. Highly recommend…read more Also great if you need a cute gift for something.