Very bad experience, I paid for a fragile item to be packed, insured, and shipped and it arrived…read morecompletely broken.

I have used this store many times for all kinds of copying and shipping needs. Today I had to…read morereturn some items to Amazon and I was confused on how they needed to be packaged and sent. The gentleman behind the counter (forgot his name but it was around 5:45 pm on Monday, March 13) was so helpful and knew what to do right away. He had it all packaged up and labeled in no time. Great customer service! Look forward to using your services again!

I paid this location to pack, tape, insure, and ship an item. The package arrived broken. I would…read moreadvise anyone if you are shipping something you don't want broken use a different store.

Truly don't understand the low ratings...I shop Amazon so I use this location to return items and I…read morehave two businesses so that means lots of packages...the staff there are professional, fast, and know what they are doing...Whoever is training the staff there keep up the good work...It's a young African American male and a Caucasian man that there are there almost EVERYTIME I go and they are just good spirited people...always trying to help the customers (not just myself but other customers that come in also)...it's a busy store but they get you in and out...highly recommended

Exceptional customer service is becoming harder to find, so when you experience it, it's important…read moreto recognize it! My sister Tiffany and I stopped by this post office in Macon, GA to mail a large number of envelopes, and we were running out of time. JoAnna noticed we were trying to get everything finished and, without hesitation, came over to help us place stamps on our envelopes. She didn't have to do that, but her kindness, patience, and genuine willingness to help meant more than she probably realizes. She was so selfless, understanding, cheerful, and caring. She truly went above and beyond to make sure we got everything mailed on time, and we are incredibly grateful. It's rare to see someone step in with such a positive attitude simply because they want to help another person. I'd also like to recognize her colleague who assisted me while I purchased the stamps. She greeted me with a warm smile, was friendly, pleasant, and professional, and made the entire experience enjoyable from start to finish. Thank you both for reminding us what outstanding customer service looks like. JoAnna, your kindness did not go unnoticed, and you made our day! Macon is fortunate to have such caring employees serving the community. Five stars all the way!

A certified letter was sent to Jones County Superior Court in Gray GA from the Bibb Superior Court…read morein Macon GA on 2/5/26. On 2/17/26 it stated "Moved Left No Address." How did the Post Office in Gray GA move and the Court House due to both addresses are on the certfied letter. Called the 800 number today (3/24/26) was of no assistance becasue I could not speak to a customer service rep. but it was of no assistance. However, it stated delivery is taking longer than expected but as of 2/18/26 according to your Confirm Delivery it states the envelope is still at your Gainesville FL distribution Center. This is a very critical issue due to Jones County cannot move forward until they receive the envelope. It is now almost 3/5/26.

One of their delivery guys backed into my automatic iron gate and caused nearly $2K in damage…read more He said he would make it right, and I believed him. Several weeks later, I followed up multiple times, and he finally said that he no longer worked for the company. He said to contact the owner. Despite multiple calls and voicemails, the owner has not called me back. Terrible service and zero integrity.

From the owner: Let Us Do The Work!…read more We deliver your belongings so you don’t have to drive. Move locally or ship long distances. Services we provide: Local Pick Up & Drop Off Moving interstate/intrastate White glove/final mile Our Current promotion: 16FT Truck $24.95 Plus $1.14/Mile Comes with a driver helper Gas Included EZ Load/Lift Gate 26FT Box Truck $34.95 Plus $1.39/Mile Comes with a drive helper Gas Included EZ load Left Gate Sprinter Van $19.99 Plus $0.99/Mile Comes with a drive helper Gas Included Simeon Shepherd Shepherds Logistics Transportation 770-710-6566