1. The UPS Store

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Lubbock, TX

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The UPS Store

3.3 (12 reviews)
Closed • 8:00 am - 6:30 pm
Updated 2 months ago

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5 years ago

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7 months ago

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1 year ago

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1 year ago

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2 years ago

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6 years ago

The young fella there was so helpful with my copies! Everyone was happy, polite and nice. I appreciated the service!

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4 years ago

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11 years ago

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8 years ago

This store puts USPS and other UPS stores to shame. The girls who work at the counter are SO NICE.

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9 years ago

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11 years ago

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9 years ago

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(16 reviews)

I needed to make an Amazon return today on a tent about 4 feet tall and 6 inches wide (while rolled…read moreup). The employee informed me that I would need the box that the tent came in because the shipping label was adhesive. I told her I did not have the box (then texted my spouse, and he informed me that it came wrapped in a plastic bag.) Then employee said, "I'm sorry but you will have to have a box to send this back to Amazon." I informed her that Amazon specifically stated it was a drop off, no label or anything needed. She told me that I could purchase a box from UPS. I know from past experience when I purchased a 12" x 10" box it was up near $15. I refuse to pay over $20+ etc to make a FREE return. Especially since the item didn't have a box to start with. I asked to speak to a manager. The manager was a professional business woman. She stated that it would be a very easy fix and she reached under the counter to pull out a label holder that attached to the strings on the tent casing. The fix was very simple, took less than a minute, and I was on my way. I believe the manager was customer oriented. I will return when I need other services.

I do not understand the route system or how they run things but, I've been tracking a package all…read moreday and I watched the driver go back to the store, he or she has passed my street multiple times and has even dropped off a package 3 streets behind me. I find this ridiculous if you cannot give an accurate time or an efficient route makes zero sense. Time I was given initially was 12:45-4:45 it changed to 9:00 am - 1:00 pm then back to 12:45 -4:45 then to 2:00-6:00 and it's now past 6.

The UPS Store - copyshops - Updated November 2026

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