I had a return for Amazon and this UPS store is the close to me so I went there. It was not the…read morebest experience. The staff was cold and unfriendly. I know it is about business but being friendly and welcoming is a smart business practice. I hate to go there now. They try to nickel and dime you at this store, seemingly always trying to get an extra fee or charge in on what should be a free return. I want to know how to ask Amazon how to send me way out to Whole Foods for my returns form now on?

Just stopped by The UPS store to do an Amazon return. I hope I've remembered the correct name. I…read morethink it was Darrell who helped me. He was very kind. I asked him a question about printing and he was thorough with his answer. I appreciate his service!

The staff aren't very proficient multitasking with more than one client and are painfully slow. The…read morestaff does not seem to have a do whatever it takes to help the client's mentality either. On several occasions I have been waiting for copies while the lady at the shipping desk is just standing there and the manager overcharged me and when I asked if prices went up she told me to come back in so she could take a look, which I don't have time for all that just charge me the right price the first time, also she'd rather put the receipt on the counter instead of giving it to me in my hand. I will not be going back.

I was in a major crunch. Mel assisted me but we could not get something to work. Another young lady…read moretried to assist ( didn't get her name) but it just didn't work. Mel suggested I go online & I did & I had my poster in a couple of hours. I really appreciated all the effort to help me! Thank you Mel & fed ex staff for your help on 8/30/25.

I have used Tara at Fast Signs for 3 different businesses over the past 10-15 yrs & they always…read moreproduce high quality work, at reasonable prices, in the time you need it. Highly recommended local supplier.

I received prints for my job and they look STUNNING. Their staff was more than friendly and I'm…read moreappreciative to have had them work in a professional and timely manner. Thanks ladies!

I had a great experience at instant imprints. I called with an inquiry, got the answers I needed…read more Drop off was simple & so was pickup They do great work, my custom gift was perfect (got a robe from Amazon customized)

This company understood my need and provided me with the right materials to accomplish the design…read morethat we wanted. Our logo looked so good on our hoodies that we still get questions about them. They are so down to earth that it was easy to talk with them and describe the unique design to them in detail. They didn't disappoint and presented exactly what we were thinking. (keep in mind nobody can read minds, you have to always give ample time for your orders and explain what you want. it isn't fast food...)

They did a wonderful job on my baby shower invitations. I was truly impressed! I got several…read morecompliments from party goers mentioning how beautiful they were! I was very impressed. Service was quick turnaround and I am grateful for great service. I will be back! Thanks again promoprint&signs... ShaWan Brannon

Since its opening day my ongoing experience with Imprentta has been a pleasure. Imprentta has meet…read moremy print projects with ongoing politeness and professionalism. I like the ides of being able to support local business in my community and look forward to continued satisfactory service.

Absolutely terrible customer service. More employees than customers in the store and still over 30…read moremins waiting for service in the print and copy section. Whatever you do, do not come to office depot located at 11400 W Markham St, Little Rock, AR 72211 They are severely under trained. No customer service. Not properly staffed. And they look you in your face knowing you have been waiting almost 45 mins in line and won't say a word.

Approximately every 2 or 3 years, it developed cracks and holes and needed to be replaced. I would…read moretake it to Office Depot on Markham St in Little Rock, Arkansas and they would take it and give me a replacement. I've done this around 8 to 10 times over many years. Today, I was told that the new manager at Office Depot will not honor product guarantees unless you still have the receipt from the original purchase. That has never been required before. I felt that Office Depot should know that they have a manager that does not honor Office Depot's product guarantees.

Dear Greg, I wanted…read moreto take a moment to tell you about an absolutely exceptional experience I had at your UPS Store today -- and more importantly, about Persephone. From the moment I walked through the door, Persephone greeted me with such genuine warmth that I honestly felt like I had been coming into your store for years. I recently moved here from Phoenix, Arizona, where I became accustomed to being charged for practically every piece of tape, breath of air, and possibly eye contact -- so imagine my surprise when Persephone simply helped me tape up my box and made sure I was completely taken care of. But the tape isn't really why I'm writing. Your store was busy. There was a line, it was Saturday, and Persephone appeared to be handling an incredible amount of it practically by herself. Yet somehow, she never made me feel rushed, overlooked, or like I was just the next person in line. In fact, I barely even noticed the line. That is a gift. She stayed calm, cool, funny, quick-witted, professional, and completely in control of the room. She made me feel important while simultaneously taking care of everyone else. I walked in needing to mail a package and walked out in a noticeably better mood. She literally turned my day around. Greg, I don't know what Persephone's long-term plans are, but I can tell you this: that girl is going places. Employees can be trained to operate a register, ship a package, or follow procedures. You cannot easily train someone to make strangers feel genuinely seen and welcome while gracefully managing a crowded store. That's character, personality, composure, and exceptional customer service all rolled into one. So, Greg, from one very impressed customer: recognize this woman. Keep her. Invest in her. And if I were you, I'd seriously consider giving her a raise before somebody else realizes what you've got. Persephone, if you happen to see this: thank you. You made what should have been a completely ordinary Saturday errand memorable, and you reminded me how much one person's kindness can change another person's day. Phoenix may have the sunshine, but apparently Conway has Persephone. And considering Persephone is the name of a goddess, I suppose I should have expected nothing less. Warmly, Jennifer Ash

The lines can get crazy long like other UPS stores, but these fold care. Super pleasant. Great,…read morepersonal and professional service all around. Easy to access