I was returning a product that needed reliable shipping so I came to this fedex. I uploaded the…read morereturn label online and they had it printed before I arrived (and hours faster than the online estimate. I was helped right away when I entered and the process was extremely easy. Staff were polite and helpful so I am not sure what has changed since the old reviews here.

Man, there are some serious horror stories about this particular FedEx Center. Freaking Google maps…read moresent me here when I was planning to go to the one right off the I-4 for a Spectrum drop off / shipping return. I was already on the toll road and committed once I realized it. Anyhow, we were in and out quickly and the service was fine. If our $1,200 return does not show up I will update this review. I have never had a need for any other services with FedEx, so I can't make a judgement on printing, etc.

Chris at Goin Postal Lakeland was amazing, she was very professional, honest and the quotes were…read morereasonable ..my package arrived safely and fast ( based on my shipping choice which btw is always US post Priority mail ) Back story: I made an online purchase that needed to be picked up from a local resident in Lakeland and the local common name shipping stores (wont name them but you know the names, they start with a U) all three of the nearest locations had ridiculous quotes for shipping and packaging...the strange part was that every single one had a different price, one more laughable than the other ( all quotes were based on the same dimensions, so I could not make sense of it) Anyway, I figured that there had to be a better option out there and after a quick google search, i was extremely lucky to find one with great google reviews- GOIN POSTAL LAKELAND. I immediately fell at ease when I stared talking to Chris, she comes across as a very honest person, very professional, Items were picked up without a hassle, calls and emails were done on time, shipping went out as promised and my packaged items arrived in perfect shape. I strongly recommend this place.... trustworthy and reasonable in price and best of all, she made sure my items were securely packed. I strongly recommend GOIN POSTAL LAKELAND WITH A 5 STAR REVIEW. Thank you again Chris.

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

We mailed back our grandson's toy Jeep back to Indiana via FedEx ground. We stopped in front of…read morethe store to drop off 2 large boxes containing the parts of the Jeep. The gentleman behind the counter was very courteous and friendly. He took the smaller box in the front of the store and he told me to take the larger and heavier box to the back of the store. The boxes were huge. He was curious on what was in the boxes. I told him that it's our grandson toy Jeep that never work, he replied with a big smile and told me to take it to the Jeep dealer and get it fixed. The gentleman had a wonderful sense of humor and scanned the labels and gave us the shipping receipt. This store is the only Authorized Fed Ex store in town.

I have maintained a mailbox at this location for a period of 2 years, and was very happy until the…read morenew owner Wendy took over a few months ago. I travel full-time and fully rely on the competency of the mailbox stores in which I maintain a mailbox. I have never met the new owner Wendy or anyone in her family, including her 16 year old son. I understand that it can take a period of time to learn a new business, however, lying and withholding mail/packages, aside from being a Felony offense, especially when the mail includes medication is inexcusable. And then being self righteous and indignant when I, the paying customer, complain after having paid a great deal of money, and waiting 3 days for the Next Day delivery, only to find the medicine and mail were missing. After verifying with the pharmacy that Wendy herself had signed for the package 3 weeks prior, Wendy finally admitted to having the package. Excuses and blaming took place from Wendy, but no apologies or sentimentality. Many phone calls and text messages were sent over the course of several hours trying to get this new owner to comprehend the importance of getting me my medication. At one point the 16 year old, smart- mouthed son answered the phone and attempted to lay blame with me, the paying customer, who was 3,000, miles away. In the end, Wendy did finally send my medicine, however, she sent it 300 miles away from my location. After numerous threats and ugliness, I did finally get a refund for my troubles, but my medicine is now sitting 300 miles away and I was forced to contact my doctor and have a new prescription written and mailed to me, forcing me to spend another 8 days in a less than desirable location. Unfortunately this is not the first mistake with my mail this new owner has made. She made a mistake with the previous package as well, which I did not even tell her about. So I am of the opinion that this new owner is simply not capable of the responsibility required for this type of business. A word to the wise, if you must rely on a mail box store to send you your mail, do not rely on this one.

This location is definitely a hit or miss.. just depends who's working that day and during what…read moretime you visit. This time it was two older ladies.. one of the ladies was fast and efficient.. the other lady was slow and charging for every single thing... so that's another thing that's kinda annoying.. there's never consistency at this location. I'd still come back because it's the only location on the north side of Lakeland

SO UNPROFESSIONAL! Upon arriving, there was no one in the front of store but a young man was…read moreLITERALLY laying on the back counter talking to another employee in the back. I stood at the counter for a couple of minutes before I said, "excuse me?" The young man sighed and said "wassup", never coming to the front. When requesting a notary, I was told that there "wasn't anybody here for that, try back tomorrow." When I asked if I could schedule, I was told "we don't do that". Every answer was "I don't know." I've never gotten good service at this location, but this was atrocious.

I visited today semi-close to their closing time (5:50ish, for closing at 6:30) and there's a line…read moreout the door! Never seen this before - I thought I was losing it and somehow missed a holiday. Haha! But of course, most folks were there (like me) to do Amazon returns before the huge deadline of February 1st That's what I get for procrastinating! While I waited in line, I realized right away that the 4 workers were incredibly efficient in sorting everyone's needs into the correct line and place, and getting the job done. Once I got up to have my turn, the worker told me this was probably their busiest day (as far as foot traffic) even more than December for Christmas! When they told me that - I was SHOCKED. Why do you ask? Because these workers had their busiest day and yet ALL of them were courteous, kind, friendly, patient, efficient, speedy and alert. I would have personally been moody after a day like this - but all of these lovely people impressed me so much that I wanted to truly befriend them all. It REALLY says a lot about workers if they are excelling even on their busiest days. And because of this I highly recommend this location and will (of course) be back again. Thank you so much, and corporate PLEASE give them all a raise!

Wanted to give a shout out to Terrie the manager at this location! She is so sweet and…read moreaccommodating and just awesome! The other workers are super nice as well, and they all help you get set up right away with whatever you need with ease- package shipping, printing, copying, and more! Pretty decent prices too, and they get things traveling very swiftly, I've used this store several times and it definitely won't be my last.

Great Staff: Dakota, JD, & Tabitha Work well Together as a Great Team!!! This store gets busy, but…read morethey are good at multitasking to take care of all their customers. The New Owner is doing an Excellent job & carried on the legacy of the former owner. This Store still feels like Home. I highly recommend THIS Store.

I have used the UPS store for several years. They are my shipping and receiving department. The…read morecustomer service is beyond outstanding. All of the employees go out of their way to make my experience the absolute best. I have a mail box there as well and use their address as my address. If you are self employed, travel or are just getting off the ground you need to check them out. I use UPS Stores in three other cities and none compare to the Lakeland store.

Call before coming I drove 40 minutes and these clowns said they can't print a shipping label for…read moreme. Headed to UPS Absolute disgrace

seems like everytime I have a package delivered from their Lakeland office the lazy driver can't…read moreseem to get out of her vehicle to knock on a door but soon as I hear her and go to the front door she than drives off and delays my package to being delivered a day later. I've made so many complaints on this same dang driver for over a year now and seems like fedex won't do crap about their lazy drivers!!!

Best packing and shipping services !! FedEx, USPS, DHL all…read morein one place. Western Union, Vigo, Notary, Copy and Print Center.

One of the cleanest laundromats around. They also have a drop off service as well. There is an…read moreattendant working and she was very helpful.

Very small parking lot if you're pulling a trailer and they don't take quarters. You have to buy a…read moredebit card for their machine and maybe carry a balance on it!