1. The UPS Store

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Lakeland, FL

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The UPS Store

5.0 (4 reviews)
Closed • 8:00 am - 6:30 pm
Updated 2 months ago

Services - The UPS Store

Shipping centers

Copymaking services

Printing

The UPS Store Photos

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2 months ago

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2 years ago

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4 years ago

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4 years ago

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The UPS Store

The UPS Store

(13 reviews)

I visited today semi-close to their closing time (5:50ish, for closing at 6:30) and there's a line…read moreout the door! Never seen this before - I thought I was losing it and somehow missed a holiday. Haha! But of course, most folks were there (like me) to do Amazon returns before the huge deadline of February 1st That's what I get for procrastinating! While I waited in line, I realized right away that the 4 workers were incredibly efficient in sorting everyone's needs into the correct line and place, and getting the job done. Once I got up to have my turn, the worker told me this was probably their busiest day (as far as foot traffic) even more than December for Christmas! When they told me that - I was SHOCKED. Why do you ask? Because these workers had their busiest day and yet ALL of them were courteous, kind, friendly, patient, efficient, speedy and alert. I would have personally been moody after a day like this - but all of these lovely people impressed me so much that I wanted to truly befriend them all. It REALLY says a lot about workers if they are excelling even on their busiest days. And because of this I highly recommend this location and will (of course) be back again. Thank you so much, and corporate PLEASE give them all a raise!

Wanted to give a shout out to Terrie the manager at this location! She is so sweet and…read moreaccommodating and just awesome! The other workers are super nice as well, and they all help you get set up right away with whatever you need with ease- package shipping, printing, copying, and more! Pretty decent prices too, and they get things traveling very swiftly, I've used this store several times and it definitely won't be my last.

Staples

Staples

(19 reviews)

Staples is an.. experience. It's a good option if you want convenient and cheaper print materials…read more They can do a bunch of different stuff. However, you pay for quality, so because it's cheaper it can be noticeably lower quality than going through a professional print or graphic company. I've come here for a couple print projects and the workers are usually always nice and helpful. But they aren't as detailed oriented as they should be- I asked the girl to print 2 sets of 9 postcards double-sided. She printed me 9 thinking each side counted as one- like how do you not know that when you working in printing? Then later on I realize one of the cards wasn't even there so I had to make another trip just to get that one- should've double checked right when I got them so let this be your confirmation to do the same. As far as office supplies go, they certainly do have a wide set of options. Albeit, some of it isn't priced super reasonably. I am not going to pay $50 for a calendar journal when I can get it at least half that price most other places. I'll also say at this specific location the other workers can be really uncomfortable. I mainly go there for print things so I don't interact too much with them, but have overheard and walked through conversations they have with other customers and they can just be really rude and unapproachable. They don't want to be there and make it known. You can also do Amazon returns here and international shipping, which I did not know but is very helpful.

So, when is the price, not the price?? Answer??? When you are at Staples. I needed to purchase…read morean ink cartridge for an Epson printer. To make sure it was in stock, I looked at the Staples website. And, it's there...with a price of 36.99. However, in the store, it's tagged at 44.99. CLerk tells me that if I can show him the web site, he'll adjust it, however, can't get the site to come up on my phone, and there was a line in back of me. I thought this was illegal...and at the very least unethical...technically, the internet is advertising...nothing on the web page for the items at Staples tell you that the price is online only. So, if the website (an advertising billboard) says the price is 'X' then the company should be selling it for 'X' NOT 'X+Profit'. I called and chatted online with the company (two different people), and they did nothing.

Goin' Postal - Outside of our store

Goin' Postal

(9 reviews)

Chris at Goin Postal Lakeland was amazing, she was very professional, honest and the quotes were…read morereasonable ..my package arrived safely and fast ( based on my shipping choice which btw is always US post Priority mail ) Back story: I made an online purchase that needed to be picked up from a local resident in Lakeland and the local common name shipping stores (wont name them but you know the names, they start with a U) all three of the nearest locations had ridiculous quotes for shipping and packaging...the strange part was that every single one had a different price, one more laughable than the other ( all quotes were based on the same dimensions, so I could not make sense of it) Anyway, I figured that there had to be a better option out there and after a quick google search, i was extremely lucky to find one with great google reviews- GOIN POSTAL LAKELAND. I immediately fell at ease when I stared talking to Chris, she comes across as a very honest person, very professional, Items were picked up without a hassle, calls and emails were done on time, shipping went out as promised and my packaged items arrived in perfect shape. I strongly recommend this place.... trustworthy and reasonable in price and best of all, she made sure my items were securely packed. I strongly recommend GOIN POSTAL LAKELAND WITH A 5 STAR REVIEW. Thank you again Chris.

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

The UPS Store - shipping_centers - Updated October 2026

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