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    The UPS Store

    3.7 (102 reviews)
    Special Hours Closed
    Updated 1 week ago

    Services - The UPS Store

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    Reviews With Photos

    Damien P.

    The uncompromising quality and unparalleled value of this quiet gem of a location is slightly superseded by the paramount and unyielding customer service Bobby and Amber consistently yield upon all who enter. I hope I never live to see a day which I ever package, print, ship, or socialize elsewhere. If that day happens, I hope to have my ashes kept within view of the exit, just so I could witness more people smiling in this location than the line entering through St. Peter's gates into heaven. I truly hope this review is viewed in the most non-creepy way possible....... ;)

    Sign in front
    Marshall G.

    Update Feb 22 Back again for service. Email pdf, print, sign, paid witness, Fax back out. All for a fair price. My office substitute.

    Entrance area of the UPS Store in Kihei.
    Fran C.

    You're not gonna believe how much gear I had to take with me to Maui this past Friday, as I had several urgent tasks to take care of at a few financial institutions on the island of Maui. Lucky for me, after finishing up some work at a near by Bank of Hawaii in Kihei, there is a UPS Store also located in Kihei just a few blocks from where I was working, so upon boxing up the broken part I had used..........I just jumped into my rental car & drove down a few blocks to another shopping center just next door from the Azeka Shopping plaza. I'm not sure what this shopping plaza is called, but it has a Longs Drug Store, Amigo's Mexican Restaurant, Piko Cafe (I ate there once), and several other businesses, besides this UPS Store. I was so glad this UPS Store was near by, as I did not want to lug back all these boxes back to Oahu to ship back to the mainland..........the UPS Store, you're a lifesaver! Easy access to get to this UPS Store, as the shopping complex where this particular UPS store is located had ample free parking! I popped into the store, and was promptly helped out by a clerk..........put my box on the scale, and was handed a receipt for proof that I shipped back the item to the mainland. Easy peasy...........LOVE IT! Need to ship out something, and you just happen to be in the Kihei neighborhood? Check out this UPS Store for fast & friendly service!

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    3 years ago

    ​ shout out to Amber at the UPS Kihei store everything worked out with Amazon thanks to you aloha

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    7 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Great staff! Capable and Kind. Just the way they should be. Many Mahalos!!

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    5 years ago

    They're always helpful. I do dislike the COVID-19 rule of only four people in the store at a time.

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    10 years ago

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    5 years ago

    Fabulous customer service. Bright, smiling and helpful employees. They make a chore seem like a treat. Love this place!

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    6 years ago

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    6 years ago

    Always fast, friendly and fair! They always try to help me package/ship things the least expensive way possible.

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    9 years ago

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    11 years ago

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    12 years ago

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    Page 2 of 3

    Ask the Community - The UPS Store

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    Review Highlights - The UPS Store

    During the holidays or major shipping seasons, Jennifer, Melinda, Andrea and Cayla all wear a smile!!

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    Kihei Office Center

    Kihei Office Center

    (2 reviews)

    If I could give less than one star, I would. I've been here 3 separate times, and each time have…read morethe same experience. Terrible customer service. When you walk in, it's like stepping back in time 15 year.... And not in a good way. The lady who works here is rude and unwelcoming. The only excuse for her strange behavior would be a personality disorder, which I will give her the benefit of the doubt. The first time I went there was to print and fax, but she was unable to help me because the computers were down. Ok.... The second visit was to fax. After the first few minutes of rude behavior, she loosened up a little bit. She was able to get the fax sent, but at a costly price. And the third visit was to print. $3 to use the Internet and $1 per page to print! I had 7 pages to print, and when I calculated it to be $10, she condescendingly scolded me, "No it's not!!!" But then she added it up herself only to realize I was correct. I left without being helped. There are other places in Kihei to copy and fax. I've heard that Longs drugs will make copies and Cafe @ la Plague has computers with Internet access, printers and fax. Also, the business center at the Marriott in Wailea is technically open to the public and I've used it in a pinch.

    They left a word missing from the name of this business and you can insert it anywhere you want…read more Its "Gouge". I should have realized this place was going to be trouble when I walked in and overheard the customer in front of me arguing with the counter clerk about prices. The dead giveaway was the sign on the wall indicting $30/hour (self-serve) to use a late 90's PC, with a 15 minute minimum. $7.50 for using DOS? But hey, they did have a $45/hr assisted price! What a steal of a deal! So when it was my turn at the counter... Having already called 1 hour earlier to confirm they were a UPS drop-off point, had envelopes for shipping etc, I arrived with a single envelope to send. The clerk said she'd have to fill out the forms on the internet. OK, she walks over to a Dell laptop, opens the cover and PRESTO! I hear the whine of a 56k dial-up modem connecting to the internet? What's going on here? Nothing wrong with that, but remember they bill themselves as a business center and offer PCs at $30/hr? For dial-up? And to boot, in the midst of this process, the clerk informs me that the price from the UPS website isn't the price they charge. They add on a handling fee! Whoops. That wasn't mentioned an hour ago when I called. So how much, I naturally inquire? "Don't know", she says. "I'll have to look it up". Really? "Don't bother, you didn't say that an hour ago when I called", was my response as I was walking out. I guess because they're located on Kihei and serve mainly the tourist crowd, they think they can gouge customers at will because there's little chance they'll ever see them again? Don't bother going to this place unless you are allergic to money.

    Akamai Business Center - Large Format Photos, Signs, and Banners

    Akamai Business Center

    (1 review)

    Amazing service, quick and very knowledgeable. Heather answered all my questions super timely and…read morewas even to help with a last minute project. Excellent quality and highly recommend.

    From the owner: As the Business Center at the Wailea Beach Marriott, we provide convenient business services for…read moreeveryone including local residents and non-hotel guests and visitors. Our business PCs have the latest software, media readers for camera or other memory cards, and include nice wide-screen monitors. Available printers are fast HP LaserJets. Our high-speed Canon color copier provides 55+ imprints per minute, and offers printing and copying up to 11x17 sizes and on both sides. High speed document scanning and faxing is also available. We are the shipping center for the resort and provide FedEx & UPS shipping, and supplies. From overnight to ground, we can get it there either quickly or economically, and safely! We also offer sign and banner making including floor decals, removable wall-mount textile prints called Art Peel, signs on foam core and gator board including lamination, and even signs with dry-erase laminate. We can print as wide as 44-inches and can produce prints the same day in rush situations. Did you know we carry Maui's largest inventory of short-term business equipment rentals? We have over 30 HP LaserJets, as well as full-size copy machines, shredders, monitors as large as 65", and over 60 professional 2-way radios. We provide 24/7 service and support with our rentals so we take care of everything.

    The UPS Store - copyshops - Updated May 2026

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