Cute little package shop. Very helpful when you have returns to multiple carriers and don't want to…read moremake more than one stop. The store attendant was very helpful and friendly

Horrible customer service. No one care if you walked in or waiting line. Or what you need..read more

Their helpful reply answered every part of my inquiry and is able to meet every requirement…read morenecessary.

I love Chris. Great guy who helps you and goes beyond the call of duty…read more I couldn't think of having a box anywhere else to me quite honest. For the bad reviews, they disrespected him. I have always known Chris to be great human and a great business.

Jaedean was very polite and helpful with all 4 of our returns. In and out in about 5 minutes…read more Excellent customer service. Love using this location.

Be careful tv the UPS store in Kent. I tried to return an Amazon item and they insisted I had to…read morebuy a clear bag to put the items in even though Amazon only said to bring in the shipping label & the store would ship the return back. The bags - or the one I needed based on the cost $2.19 w- tax. (I realize this is nominal - but, overtime for them...). I called Amazon & was told the item could be shipped back in the box (I was mailing back shoes), but because I bought the item from a third-party seller, he couldn't do anything. Had I bought it from Amazon directly? He would've sent me a new QR code that no box was needed (the store would provide the return container). I went back into the store to return the item and buy a bag. While I was in there, I could see them selling bags to other people who also looked equally confused. So, just a heads up ...

This store was a hot mess about 4 months ago. No one seemed to know what they were doing…read more This is now changed. The employees are on top of everything, polite and helpful. So relieved to see this change, happy to go in now!

Deb, the technician, did an amazing job She was patient and managed to get all clear images of…read morefingerprinting. Highly recommend this UPS store for fingerprinting and also delivery. I also had to mail some packages and they took care of everything quickly and professionally.

Just started going here again, i used to stop here with my grandma when i was a kid during her…read moreerrands. She always enjoyed her privacy and seeing how things are now she was obviously ahead of her time. Remember her always saying how nice they were & I've come to think the same. Great customer service is not a given anywhere nowadays if you get any!

Outright robbery to send out a fax. Rates not posted…read moreupfront. First page rate outrageous per page rate outrageous Phone surcharge outrageous. $25.00 for 11 pages Refused a refund. Smug

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Had a package weighed for price. 3.3 lbs costs over $40 due to rising gasoline prices, extra if…read moreinsured. Decided to stop at UPS center to get shipping cost comparison. Same weight, around $20 plus included insured coverage of $100. ‍ Just saying!

They have the best jams and dog treats. My husband gobbled both right up!…read more Would recommend to all

Absolutely great customer service!! I won't go anywhere else for my mailing and office needs…read more Polite and courteous staff!

Super efficient and friendly service. Losing Staples in West Seattle makes this business a great…read moreoption available for full service.

My business mailbox is here. I have a 9:00 am client meeting elsewhere…read more Hours are 8:30 - 6:30. Now 8:47 and no one here. Photo shows their hours, my watch and the bars showing the place is locked. Would've never happened under the old owners. Unacceptable. Oh and their outgoing voicemail says to leave a detailed message and then hangs up on you.

If you have packages to mail this is the place to go! Small family owned business..who lead with…read morekindness and efficiency'. I always leave feeling happier than when I arrived :) Thanks for everything.

We truly appreciate the amazing service from JC and Jacob at PostalAnnex. As a business owner,…read morehaving a reliable team for our printing needs means so much, and they have always been incredibly patient, professional, and helpful every step of the way. They also offer the best price in compared with other businesses around. From salon posters to business materials, they always take great care of Darling Nails with attention to detail and kindness. Thank you, JC and Jacob, for your understanding customer service and for always making the process smooth and stress-free. We're grateful to work with such a wonderful team!

I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!