I sent a box across country. The Clerk asked me if I had ever sent anything to this address previously. I said yes. He said the address was showing defective. I assured him it was a good address. He then "overode" the computer. What I didn't know was that he put an incorrect address into the computer, NOT the one I put on the box. When the box didn't arrive, I looked at the receipt for the first time and realized the error. The store manager rectified the bad address by phone and it worked out fine. (The fix for the future is for the Clerk to read back the bad address OUT LOUD for customer review.) read more

I'm a regular customer here at this UPS and can I just say that every single time I am here it is a good experience with the workers I'd specifically like to shout out Shannon! She is beyond helpful so friendly and truly cares about helping the customer. I look forward to seeing her every single time I come in to ship my packages!! She never makes you feel as if you're holding up the line or any of your questions are she is beyond a fabulous employee!! I would also like to shout out Marcos! Very friendly and also very helpful whenever I have a full stack of packages he always helps with the door & make sure everything goes smoothly! You have two great employees on your hands UPS keep them happy because they keep your customers happy!! read more

So rude and unhelpful, I wish I would have been able to get the girls name that but I didn't. Came to help my elderly mom return 2 very large and very heavy packages and the girl was so rude and read more

Crazy how you don't call to notify someone their package can't be delivered due to "nobody being home" when we had 2 people home the whole day read more

Usually use this place when we have a package to return. It's okay for what it is but most times I've been here there is one person working and there's a line. You can tell that the employees would rather be somewhere else and that they couldn't care less about customer service. The equipment doesn't always work but there's no sign stating that, so you waste time trying to figure out why the copier won't work and then have to wait in line for the employee to assist you only to be told "oh, that's not working right now" and then they make the copy for you behind the counter. read more

The UPS Store - Printing Services Near Me - Greeley, Colorado

Sometimes I wonder. Here I am at the UPS store waiting in a line to drop off a couple Amazon returns. The boxes are sealed, the labels are attached, and I notice there is a sign encouraging other to wear a mask and stop the spread. Here's an idea. Hire a third person during the holiday season. Have their purpose, when busy, be the drop off person. This way, you can increase customer satisfaction AND reduce crowding/reduce the exposure. read more

I took my Amazon return in a few days ago and their system was down. Since I live in Lakewood the lady behind the counter said she would get it returned when the system was working. Never received notification that the return was complete so I called them....they said it was processed that morning. Still not return notification and now I can't call the phone number. Thieves and liars!! read more

Do not use this store! I paid several hundred dollars for them to ship some packages. The packages never made it to the recipient, and they refused to take responsibility! When I called the UPS corporate office, they even told me to contact the origin store because they were clearly at fault in the situation. So, I had several phone calls with this store, and they refused to offer a refund for a service they didn't deliver. The last time I contacted them, they even promised to get back to me on the matter and never did. I don't like writing negative reviews, and I don't do it often, but this store has to be one of the most dishonest businesses I have ever worked with. Use another store. Use another company. This is not a store you ever want to do business with! read more

Not happy to learn Abigail is the store manager- thanks for reaching out but there really is no issue to resolve. I just want the community to know what they're getting into when going into your store. Good luck. read more

Was in line to drop off a prepaid package. The lady in front of me had the same item. She accepted her package and said nothing to her, but when I got to the counter, she informed me that she would not longer take any packages for the post office since their truck was so small to hold it all. What a bunch of crap! This employee needs to be re-educated not only on customer service, but also the reputation of the Greeley UPS store. read more

I am using this location to avoId porch pirates. I feel secure that my packages are safe.

ABSOLUTE WORST CUSTOMER SERVICE!! Brittany has a nasty habit of speaking over the customer and not allowing them to get a word out. My first visit ended quickly because the internet was down and supposed to be back up at 12:30 (so they couldn't print labels). Came in around 3 and was told the internet would be down all day and from direction of the employee, was told to just print the label and they would take care of it. I come in a third time and was greeted with Brittany's horrible attitude and lack of customer service, despite only following instructions from previous employees. read more

Came in today wanting to just buy a box for an item I sold on eBay. I ended up leaving with a box, my item packaged, and my label printed! I didn't have to worry about making another trip to the post office. Brittany was sooo helpful and just made my morning errands easier! Thank you! read more

Thanks to the employees at the UPS Store for making an Amazon return easy, peasy! The parcel was too heavy for me so the gentleman at the store came out to my car to get it. I thought this return was going to be a nightmare but it was a breeze! He was also very patient with me while I struggled with the code on my smartphone. Great customer service with a smile :) !!!!! read more

We use UPS to ship documents overnight and 2-day. Almost every shipment we send from this store arrives late. We will be switching to USPS and FEDEX for all of our future express shipping. UPS Corporate, if you are listening, you need to look into the performance of this location. read more

What a joke. I had a pre paid label and they wanted to charge me a dollar to tape it shut. No thanks, on principle I'll take it home tape it myself and drop it off at another store. This has never happened to me at FedEx & I ship things on a regular basis. No more UPS for me. read more

I had a prepaid label already on the box and I didn't spend more than two minutes in the store. The ladies were very friendly and helpful, I'll definitely be using UPS again. read more

This store has abysmal customer service. They refused to assist my injured husband and when I went back later, they were rude to me too. Save yourself frustration and go across the street to Fed Ex. The store owners should be embarrassed of themselves. read more