They are so nice to their customers Also extremely…read moreefficient Even during the holidays I was in and out within a couple of minutes So much easier than the local post office

This place is hands down the best. Super helpful and really make things so easy. I've only used…read morethem for shipping but I ran into an issue and they were so amazing. Love our small town and its businesses.

Love this place! Always super friendly and helpful! I use them daily to ship out packages from my…read moresmall business.

This place is located off of Nevada City highway in Grass Valley (same shopping center as SavMart…read moreand B&C hardware. I dont like going to the post office around the holidays so this is a great place to go to! It does everything the post office can do! I went in today to make copies and send a letter certified. They have packaging material and a copy machine as well as a computer to use. They do passport photos...faxing...and have cute cards in the store. They have mail boxes inside that you can rent which is great! Becca waited on me and she was very friendly and professional! I really liked that there was no line and got in and out quickly! They open at 9am. Convenient location and plenty of parking available. I will definitely use them again for my Christmas packages!

Big thanks to Brie, We went to different companies to help…read moreus with our small business. No one could help, nor help with the answers. We went to FedEx and met her, who took the time to politely look into our questions, without hesitation. We've been loyal customers, for about a year. She knows exactly what we need and troubleshoots any issues. Again, taking the consideration and time to help us. We are very grateful and loyal customers, very thankful for some like Brie to help us much gratitude! Don't let previous reviews deter you, no one looks forward to delivering packages. Patience is key thanks B

A "big Bertha" works here; middle aged, red hair, lots of eyeshadow. I believe she is the same gal…read morementioned in the 2025 review below. Every time I have come in, I say hello, how are you? I get a pathetic "okay" with dead stare, underlying of "you annoy me, I hate being here". Feel bad for whomever has to spend time with her. Hope she is not a mom. Firstly, teenagers at their first customer service job are taught to throw your baggage out the door when you walk through the work doors and are on the clock. Even if you have a bad day, a fake smile will trick your mind. I got a "we missed you" for an authorized delivery on my door. I asked if the package was submitted here. I was advised that this location is a "separate contract agency" from FedEx and that my package went back to the fedex facility in roseville. I asked if there was a way for me to get the package to get sent to this location instead of this happening again. I work 8-5, M-F, and cant be home on a whim of notice. Advised to call FedEx. Can I do that here? "No". Call the FedEx "Go" number (5) times...no one picked up, it was almost as if it was out of order. The 6th time I called it actually was picked up by AI operator. Took about 15 minutes of the AI operator getting my door tag number wrong to connect me to a human. If you want to keep enjoying your pleasant day, do not come here. Come here when you're having a bad day, so you can keep that energy level with the staff who is also having a bad...life? The staff at USPS in town are friendly, even when they just got yelled at by an old customer who is taking their anger out on them for something that is completely out of their hands.

I asked a young man if I could mail a package there. He took me to a different counter and…read moreintroduced himself as the new supervisor. He efficiently took care of my package. Best service I have had there in months.

There needs to be more help!!! What help is present should be helping each other! Disgusting to…read moresee long lines with only one person working hard. Two other employees were also present in the store, acting like they were busy and did not notice long line. One person actually working sent two people to those two employees acting like they were working, and amazingly one of those two actually did help the two customers sent over to them. A phone call kept being repeated over the loud speaker with neither of those two people caring to answer the phone. They probably felt it was below them and the one person working hard should be answering the phone, too. If one of the two people not helping customers was the manager, they should be fired and somebody who cares about customer service should be hired!!

PASSPORT BEWARE!!!!!…read more BEWARE people this place screws up passports and cost us alot of money. The employee told us they do First time passports and took our photo/money and application and ASSURED us this was how it's done .. come to find out you CANNOT get a first time passport unless it's turned in and signed in front of an authorized agent and you must swear an oath. When I went back and brought this to the employees attention he said " Ive done hundreds like this" lol WOOOOOOW so you've screwed hundreds of people over and ruined hundreds of people's vacations ?!?!? This is absolutely unacceptable and I'm going to contact whoever is in charge I want my money back !!!

This place has really gone down hill the past couple months under new ownership. The hours of…read moreoperation have been reduced quite a bit which defeats the purpose of having a PO box here over the post office. There's now only one employee, so no one answers the phone and there is frequently a line just to pick up or drop off a package, as there's one person to help everyone in the store. I'll probably look at other options, as it doesn't really seem worth the price at this point.

So yes - I do get around and yes I need to mail things - I usually need to ship gifts - or maybe…read moreshoes yes shoes or clothes or something whatever - but I need a post office now and again - and we all know WE ALL KNOW that post office experiences can be well DEADLY. But not here at GVUSPS - no no it is like you have stepped into a scene from a Murder She Wrote Episode! And while it didn't take that long to get to the clerk - you still got to chit chat about the garden and the variety of blooms on the current issue of stamps " the unusual color they chose for the iris." Oh if only I could to this darling Post Office every week! So adorable!!

They will say there's no access to delivery location if they cannot find apartment/house…read more Substitute drivers or fill ins, on the route to Sutton area, continuously misses deliveries. Not our regular, he's awesome. The fill ins don't even try, twice in one week the service is terrible. Amazon private delivery had access and got my package from them just fine, i watched multiple times, the driver look around and then not even attempt to ask anyone for direction-did not go engage because they are always gone by the time i make it down there.

Convenient, handy, they're located next to a yummy bakery and best of all when you walk in you are…read moregreeted by DOGGIES that are always glad to see you!

Great service and staff. They go out of their way to provide exceptional service and value.read more

Lily was welcoming from the moment we stepped in. Jessica made special effort on the day after…read moreChristmas to help us with required notary documents. Our go to place.

Oh this wonderful place - I couldn't live without it. Jessica helps me just about every week and…read moregoes the extra mile with each transaction. Every holiday, every birthday! Every time. So friendly and efficient. I always know my packages will get to their destination, and look cute! Also, Jessica has a huge array of beautiful Christian gifts, candles and cards, which really saves me sometimes when I have to find a gift in a pinch. I love this store. I'll be a customer, forever.

They will RIP you off for returning anything back to amazon!!! Take your business to some place…read moreelse that wont scam you.

Need to sign loan documents or have more complicated paper worked notarized? Lauren (owner) is very…read moreprofessional, kind and super helpful. She helped save us a lot of money, time and frustration by helping me and my family members with notarization, scanning, packaging and overnight shipping to Hawaii of all places! Please keep this fantastic business thriving in downtown Colfax. They are a gem to have in the neighborhood.

I've never had one job successfully printed here. Every time there is some issue. And make sure you…read moredouble check your email orders because they will not! And even if it's going to be a very expensive mistake they would rather make the mistake than simply check with you. The last time I was in there discovering that the entire job I ordered was botched, there was like 3 other people being told their orders were messed up too. An older lady had sent in an order of 100 invitations on Monday that needed to be sent out and they weren't done! It was Friday! And they had called and told her to come pick them up! I felt really bad for her. On top of it all they were really rude to me (not the older lady) and it felt very unprofessional. I've mentioned this to a couple friends later and they ALL SAID THE SAME THING! "They messed up my print job and then made me pay for it". This is a locally owned business in a community that is rapidly growing and WE WANT TO SUPPORT YOU! Time to get it together, guys. UPDATE. Actually I was going to delete my review because it doesn't feel good leaving a bad review in a small town but after owner responded, I'm leaving it. In my opinion Courtney, the only respectable thing to say is, -- "I'm sorry you had such a bad experience printing with us. We make mistakes sometimes and since it seems like numerous people experience us making mistakes that could have maybe been avoided, I feel strongly we need to figure out a better way to do things. Thanks for bringing this to our attention. We don't want this to happen to you or anyone else. Even though it's hard to hear bad reviews, we value our customers and we take this as an opportunity to do better. We certainly hope you'll give us a chance in the future." Learn how to be accountable. It will help all your relationships, business and personal. Your attitude and how I was treated in the shop is the reason I will never print with you again. Everyone makes mistakes sometimes, that's normal. It's how we treat each other that matters.

They are the best of the best. I wouldn't go anywhere else. They are amazing, professional,…read morehelpful, friendly and knowledgeable.