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    The UPS Store

    2.9 (27 reviews)
    Open 8:00 am - 6:30 pm
    Updated a few days ago

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    5 months ago

    Yes very nice packaged my gifts to mail out for Christmas. Quick & efficient service.

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    6 months ago

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    8 months ago

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    8 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

    I use UPS stores almost on a daily basis. Within the Rochester area, this is by far the friendliest staff I have come across.

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    4 years ago

    The store manager is always very rude. I have disliked even the smallest interactions with him.

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    4 years ago

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    9 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (18 reviews)

    Went to drop off Amazon return. I walked in and told the girl behind the counter. I would tell you…read moreher name, but she was not wearing a name tag. Convenient for her, as all other employees in the store were wearing one. I told her I needed to process a return. She said she needed the shipping label. Which I didn't have. When I told her I didn't think I was given one. She was a total smart ass. "Well, I need some kind of label" of course you do sweetie! I know how returns work. I didn't want to hold up the line so I took a step back and started to pull up the return to see if there was a shipping label. The woman I let go in front of me didn't have a shipping label, and the girl behind the counter.(same girl) very politely and sweetly informed the woman how she can email the label to her, she can print it out, and presto she is done. My BF and so looked at each other, like whaaat! Why would she be so polite to this woman and so rude to us? So I asked the woman, can I please get a copy of that email address? She kinda tossed it to us. Now my BF and I decided to take the Blake and Ryan approach, and just simply discuss this woman's indiscretions, as if she wasn't there. We were not loud, or rude, very matter of fact. She knew of course we were talking about her. She was uncomfortable, as was everyone else. Which suited me fine. Since they all made us uncomfortable. Shame, because UPS is really losing a lot of money right now. You would think there would be more care by their in shop employees. I know their Drivers are awesome. Maybe their drivers should be training the entitled child working at this store. Thank you UPS store girl without the name tag. I also called your boss

    Great service at this location. The team here works hard and they're very polite and efficient.read more

    The UPS Store - shipping_centers - Updated May 2026

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