Silvya was very helpful with my online pickup order and assistance with color copies.read more

It's the same service that you get from a brown store. The value is similar to all the rest, the…read moreonly issue is that they are not as conveniently located so you may have to take a longer drive. Quick scan as the other so just as convenient. The only reason for the star rating is it's relatively common nothing that takes its over the top.

Came in here yesterday after leaving my job. Had to send packages back to our offices in IL. I had…read moretwo boxes packed, and my phone, laptop, docking station, and chargers. Mikel was super helpful, getting me organized and packed the last box up for me. Used the company account, and I was in and out of there in ten minutes. Thanks to Mikel for helping me sort my situation out and finish sending all my stuff back to the offices and move on with my life.

Have your package and returns together and prepared and this place will get you out the door fast…read more Not ready, it will cost you... Friendly one day and not so much the next.

I was in and out pretty fast thank goodness I got there when I did a line seem to form by the time…read moreI was done with my return, but the three workers seem to have got it done pretty fast

Do not pay for priority shipping here, the owner is scamming people out of there money by saying…read more"estimated" delivery date. I paid $55 dollars for a single envelope to be delivered overnight or 1-2 business days, when it actually took 5 business days. When I explained to the manager that the clerk told me the "time" was estimated he said no the date. I'm sorry who would pay $55 dollars for domestic mail to take the same amount of time as if I sent it through the post office? He's rude and told me 3 times he would call for a refund then changed his story when I arrived to say it's a request they may not refund it but previously said this happens all the time and he gets customers their money back? Fraudulent activity to scam people out their money. I will no longer do business here.

Very slow service, with a line throughout the store the service was extremely slow. All i needed to…read moredo was ship an order, already packaged, ups label ready. there should be another kiosk ready for customer who are prepared prior to arriving, everyone has different needs. standing in line for 30 minutes for a ready to ship package is insane.

The leadership at this UPS store is unmatched. There was an issue with a delivery I had at their…read morelocation. I called the store and spoke to the manager and he was quick to reach out to the carrier and have the package re-delivered literally within minutes. Highly recommend!!

Super convenient location, always quick to serve and accommodating. I use Amazon a lot and their…read morereturns make it extremely easy whether at a counter or self serve, I'm usually in and out.

Cannot say enough good things about this location - every time I have had a reason to use them for…read moreShipping or even faxing the service has been super. The staff have always been professional, very customer focused and a real pleasure to deal with - the location in relation to our home is just an additional bonus !

I FELL IN LOVE WITH THIS PLACE! I was really in need of sending a package in a hurry. When I got…read morethere my package wasn't taped well. Arggghh. The box split on the side, I was already late for work. The man there was so kind and helpful. He found me a perfect sized box. Got me all the way together with a tape - completely sealed.Asked me exactly what I was trying to do - got my package there quick fast. !!!! This is a much needed one stop shop. Finally a helpful place in the area! Thank you !

I decided to go in this location and this is one time that my intuition lead me well. Where should…read moreI start? This is a convenient location , not far from my home. And all of the items that I've been driving around with me in my car saying I'll mail to my daughter one day when I make it to the post office , I was able to mail here. It was affordable (to my surprise) and the hours are much more convenient than the post offfice. I will definitely come again.

Updated Review: I've…read morebeen to this location several times since the new owners took over. They're friendly, work quickly to assist your mailing needs & get the job done. It's great to see a family business connect with the community. Visits are pleasant, and I appreciate the service I get everytime ~

Normally they are nice at this location in Lake City but my last visit on a Monday was very bad…read more Customer Service just never entered the building. Rude for no reason at all, I just asked a question and instead of an answer I was told I could have my packages delivered to another location. It was not even a bad question. Some people wake up angry. They deserve a zero star but you have to give at least one.

Sandy and Thomas have rainbows shooting out of their eyeballs.. they always make me smile and they…read moreare efficient.

Just left this location for a return. Sandy was the lady's name on her name tag. She was the…read morerudest, and most unprofessional person. I told her I had a return and showed her my package with the code I thought she needed. She told me "It's on your phone not the package! We do this all the time" as she's chewing on a candy in her mouth and I can't understand her. I had no idea what she needed or label she needed, so I show her my phone and she clicks the wrong button making me cancel my return to do it over. I was told "honey I do this all the time, I know what I need". I was polite and respectful even though SHE canceled my return and didn't even apologize. The snarky "thanks have a great day" as I took my receipt was the cherry on top. I'll be going to another UPS store.

I ship in this store the guys help me so much and the answer all my questions. I got all my…read morepackages shipped by FedEx. I love it because I don't have to expend all my time driving to the usps store or fed ex and ups I can do it from this gas station and good prices