Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

The new location is fabulous albeit a little further from my house. The service as usual is…read moreexcellent.

I can't say enough great things about this UPS location! Maria and Jeff are incredibly helpful and…read morekind--this is hands down one of the best customer service experiences I've ever had. From now on, this will be the only place I go!

The ladies are fast, friendly and efficient! Usually there's no line the times I've gone which is…read moregreat. Just have your ID at hand because they will ask you for it plus your order confirmation number. Been a few times and have never had an issue. A lot of people don't know this store exists within the plaza.

All in one service. What every need need to ship out. The can probably send it from there. And…read morepeople are very friendly.

Perfect location for my mailbox. Great service, good prices, and very reliable. Definitely…read morerecommend for anyone looking for any shipping services.

From the owner: Services Offered Shipping Services: FedEx & USPS for…read moreDomestic and international shiping. Packing Services: Custom packaging solutions for fragile, oversized, and valuable items. Mailbox Rentals: Secure and private mailboxes, concierge -level services, iPostal1. Additional Services: Fingerprinting, Notary Public, Passport Photo, and Permit Runner Services.

Exceptional service every time. I am a regular customer at…read morethis UPS Store and the service is always outstanding. The staff is incredibly friendly, professional, and efficient. Every visit is smooth and stress-free, no matter what I need help with. You can truly tell they care about their customers and take pride in what they do. Highly recommended--congratulations to the entire team for such excellent service!

I come here often to drop off returns. The employees are super helpful and very kind. They go out…read moreof their way to help. Anytime the line is fast they always get back up and take care of it quickly. They actually have someone who does notarization as well.

Sales staff is awful. They set up meetings they never keep. Time and time again they coordinate…read moreconferences and then forget to call. Not sure how they fill their spaces if they are this incompetent.

Office Edge knows how to do it well. It is hard to find such professional services in a polished…read moresetting and staff attentive to all the details needed to provide great service. Office Edge does this and more. I highly recommend the meeting rooms and videoconferencing services as they are flexible, responsive and amazing problem solvers.

Long line and only 2 people assisting. 1 computer rebooting and playing loud rap music with…read moreprofanity. I like rap music but it's not ok for a UPS store on a Saturday at 9:15am.

The complaints about waiting are honestly ridiculous. This team is incredible. I go out of my way…read moreto come to this UPS store because of their professionalism and how attentive they are with every single customer. They're consistently helpful, patient, and kind. At the end of the day, they can't control a line of 20 people all returning piles of Amazon packages. A little perspective goes a long way people need to realize the world doesn't revolve around them. I've never had a bad experience here. Keep up the amazing work!

I made an appointment to have my fingerprints done. There was plenty of availability. I even showed…read moreup ten minutes early, and they immediately accommodated me. I appreciated the punctuality. It was quick and the person who did it was friendly.

I was just here for fingerprinting. The service was good, they were fast and for a good price.read more

Really not sure why they have bad reviews...I go a lot and the service is great. They're very…read morehelpful and give plenty of options.

Do not return to Amazon from here site says drop off no box to some locations here I was charged…read more13.00 for a 2 nd box for my return was already in a box. Super upset with Amazon that's why will give a negative review. Save your money use another store to return. Whole Foods doesn't want boxes and they don't charge you. Save your cash

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.