I went there to mail a package. The employee seemed friendly and everything went well. It's located…read morein a strip mall and can be easy to miss when driving by.

I came here for notarizing services and was helped right away. The place was busy but staff was…read moreattentive to the customers. I had made the mistake of signing the form prior to arrival and was offered a computer and reprint of form at no additional charge. The notary was all business, you could tell she was the boss and she meant it. However , she was professional, pleasant and helpful and made the whole process seamless. 10/10 recommend . I will go here again for future services

Great customer service and very efficient workers. There was a long line to drop off, but the…read moreworkers there efficiently processed everyone fairly quickly compared to other locations I've been to. This was also my first time dropping off an Amazon return here and the gentleman working gave me some good guidance and information on when to expect the refund and the process. Great team, professionals, definitely worth coming to this UPS location compared to others.

l read all the negative reviews before writing this. The negative reviews are all very old for…read more2014 to 2020 -- I have been using this UPS store versus Rice Creek for the past two years, as they are way more responsive in person. I have complicated printing issues and although it takes time to prepare my requests, I'm given a realistic date and they have always come through. I don't know how long yelp keeps negative stuff on file but once a problem is identified and fixed, shouldn't there be a system to fix yelps rating system? I will say the online system does not work. Instead, make a phone call ahead of time explaining what you need and when. It makes all the difference. When you have a procedures document you need to be printed because you are "old school" and like having that paper copy, just call, get the email, e-mail the doc, and pick it up when they say it will be ready. Past reviews mentioned a manager who believed customers come to the upsstore to serve him and not the other way around. Today's staff is most responsive to client needs and realizes without customers you don't have a job. At the risk of sounding like they paid me to write this believe me - being in a service industry myself -- this UPS Store is doing their best to serve you. If you read this far once you have seen their customer service please post your results as a flood of positive reviews is the only way to correct yelps low rating for this outstanding store. Jim Greenwood - 605 390 5310 a client happy to stand up for their great work.

For the SECOND TIME I tried to use this Staples on Devine Street only to be met with the most…read moreunprofessional and rude staff member - Michael! For a service that was supposed to be same day, I again did not receive a call nor was my product done and then was told it would be the next day Because he had other orders ahead of mine! Now things happen, BUT this is not my first time! The last time I ordered business cards that I NEVER GOT nor was a refund given. I tried to give it another shot but this is ridiculous. I ask to speak to a manager, only for me to be put on hold for 10minutes. Then to call back and ask for the manager directly only to have NO ONE in the store to answer the phone! This place is horrible and while Staples use to be my go to office supply store, NEVER AGAIN!! Go to OFFICE DEPOT, thank me later!

I came in to order a notary stamp and embosser. This was a mistake. I was helped by Zanga, the…read moreGENERAL MANAGER. Yes, that's right. He said we should start with the embosser. It had several different sizes available. When I asked what the standard size was, he said that it was 1 5/8" embosser. This is false. My friend said he would check to be sure and went to look at the notary seals and discovered that 2" is the size we need. During this time, Zanga left the desk and didn't return for at least 15 minutes, leaving us alone. When he finally returned, he said that I had to fill out the template on the computer, because he might make a mistake. I started playing with it and eventually figured out, with the help of a state website, what it was supposed to look like. You would have thought this was the first notary stamp they had ever made. When we tried to move forward with the order, the computer kept putting up a window saying we need to "fix it", but not stating any reason. He said that the size of the text wasn't in proportion or didn't match or wasn't uniform; something to that effect. He said that there was no way to continue with the order. He asked us to return after five, when someone else would be working. Although Zanga was friendly, it can't make up for the bewildering level of incompetence he displayed. If I knew how to design and order embossers, I wouldn't need to come to Staples. I am very disappointed and Office Depot is run by the same people, so I will just have to go online.

I would argue that this is the best UPS store in America. I come here more often than I care to…read moreadmit for returns. I love their other mailing services as well. I don't know if any of you have seen the state of the local post offices but this UPS is the way to go.

Excellent new UPS store. Staffer was courteous and helpful to everyone - whether the need was a…read moresimple mailing return, more complicated reboxing of a damaged item for mailing, and notarizIng a document on a Saturday. Clean and well lit store in a small storefront block in larger somewhat desolate shopping center lot - turn in at the light at Murphy Oil & Gas.

My go to location, even though I no longer live nearby. I've never had any issues with this place…read moreand I've gone to various FedEx locations in the area. Parking lot is very accessible and whether it's been a big package or simple print jobs they've always been very responsive. Both the copy and fax machines always work well for me too. I seriously can't find anything to complain about, except that sometimes of staff isn't as 'snappy' as some would like.

Shipped several packages this morning and the young lady who helped us couldn't have been more…read morehelpful. Just wanted to say thanks for helping two older folks.