I have to say that I'm surprised at the low rating for this location. While I've only been going…read morehere for two years now, the service provided is always very professional and top-notch. I primarily mail packages of all sizes from here but never had a problem getting what I needed from them to shop it off, and for it to be done safely. While yes, the lines can get long, every local post office is understaffed, so I'm over that. As long as there are two people on duty, that makes it workable. I will say the one time I did not wait in line, but went to the machine instead, I regretted it (long boring story) so I won't be making that mistake again!

Typically when I visit any post office, I rarely wait in line or deal with any personnel. Usually,…read moreI am just dropping off a package in the slot or using the kiosk. Nothing really to say aside from the kiosk has never shown me any attitude, so I'll keep using it!

We use Postal Express for the majority of our shipping needs and we utilize their PO Box service…read more Emily and her team are always pleasant and helpful. Not only can you ship from here but you can pick up a little healthy meal or snack and they have great printing services with quick turnaround.

Greeted upon entrance & extended friendly service. All I needed for a quick printing need, $1.50…read morefor the usage of the computer & 4 documents. In addition to retail shipping products, you can also picks up greeting cards. There's a small amount of PO Boxes & soon they will discontinue UPS drop off services.

I am writing this review because I believe other customers should be aware of my experience at this…read moreUPS Store location. My concern began with what I felt was unprofessional and disrespectful behavior from a clerk. As a customer, I expect to be treated with courtesy and respect, even when there is a disagreement or misunderstanding. What was even more disappointing was the response I received after bringing my concerns to management. Rather than acknowledging or addressing the behavior I experienced, the response appeared to focus on defending the employee. At no point did I feel that my concerns were genuinely heard or taken seriously. Customer service is not only about the interaction at the counter. It is also about how concerns are handled when a customer takes the time to provide feedback. In my case, I was left feeling dismissed and unsupported. Based on my experience, both the customer service and complaint-resolution process at this location need significant improvement. I hope management will take future customer concerns more seriously and view them as opportunities to improve rather than simply defend the status quo.

Always keep amazon boxes/packaging in your car. I stopped by to use the Amazon kiosk to return a…read morepackage as I normally do. This particular item was not eligible for the clear bag and required a poly- mailer. I was helping a gentleman at the counter, and when he sealed my package, he told me I owed him for packaging. The amount was minimal. The point was he did not tell me there was a charge prior to sealing the pack. when I expressed my dismay over the fact he did not tell me there was a charge, he said that's why you had to come to the counter for us to pack it. Well, this was my first experience for I was directed to the counter for a return and the kiosk, nor the employee told me there was a "charge." I told him I would just take my item back and he said "I've already sealed it, so you have to pay" I tried to explain it was the principle behind what happened and not necessarily the cost. The gentleman then said "you know what- just forget it- I'll take care of it." Without admitting any error on his part, he made me, the customer feel as if I was totally out of line because I asked "why I was not told about the charge prior to him using his product. I usually have a positive experience in this store but today the vibe was not happening.

I went into the fingerprinting facility even though my appointment was scheduled for later in the…read moreday. I had accidentally double-scheduled myself, but I decided to stop in anyway. The owner was extremely kind and accommodating and went ahead and completed my fingerprinting without any issues. She was very professional, welcoming, and made the entire process smooth and stress-free. We shared a few laughs, which made the experience even better. I truly pray that God continues to bless her and grants her an overflow of business, favor, and success in Jesus' name. I highly recommend her services.

This place is very friendly and I would recommend this place hands down for anyone applying for a…read morenursing license with Georgia Board of Nursing in need of fingerprint services. The staff here are very friendly and I had chat with the staff person there and got to learn a little about her life. They also replied quick to my email. For appointments, they take walk-ins until 4:30pm. They do have an hour lunch break from 12:30-1:30pm. I would email/call ahead, because on weekends, they may do appointments only. To reiterate a tip... enter from the back of the building once your drive into the lot. Overall, good vibes, very quick to send their results to the Boards within 2 hours after I left. Recent Graduates, Community of Augusta, please come here. Thank you.

The store was clean and orderly. The clerk Patrick was courteous and professional. He made some…read moresuggestions that were helpful. The encounter when smoothly.

Alex is always friendly, patient, and knowledgeable. I only use this location because of his superb…read morecustomer service.

The two employees helped me sign for a power of attorney. Most banks can't do power of attorney…read morebecause they involve witnesses They even advised me to go to the courthouse and register it so when my dad passes, there will be no arguments

Had a AM/FM Stereo receiver shipped from here with NO PACKING MATERIALS AT ALL to protect the item…read moreduring shipping and of course the item was delivered damaged.I know things get tossed around during shipping but if it had been packaged correctly it would have stood a chance of not being damaged.If your going to provide a shipping service then you should teach your employees about packing procedures,can't believe they shipped item with absolutely no packing material in the box.Is this lack of concern for process or just completely didn't care.It cost me $64 to get this shipped to KS and now it is wasted time and money all because of carelessness.Management needs to hold people accountable for their actions unless they themselves don't care about process and only care about the money.Hopefully this is not the way all postal pal establishments operate.I will not recommend using this particular Postal Pal on Berkeley Square Lane in Goose Creek,S.C at all.