They were open on Monday which surprised me but also they answered the phone which was a great start. They said they could mount some carry-in tires for me that afternoon and they did a great job at a fair price. I appreciated the care and attention the entire team provided. I'll be back when in Columbia again. read more

Great service. Excellent selection of bikes. Very helpful staff. I found a perfect Bike and they set it up the way I wanted. read more

I was able to pay for a higher service to get my bike repaired same day which I was more than happy to do so I could hit the trail. Work was great and price still within reason. Mechanics were very nolagble and detailed. read more

OMG this place was amazing. First time here and it was my birthday. Rebecca is the owner and she is very passionate about interacting with her customers and making them feel very welcome. She is beyond knowledgeable and was Uber helpful in my quest for picking up some new mtn biking apparel. Also she explained all the details that were in some custom jerseys she had made that depict local landmarks in the Columbia area. Drew was also very helpful in assisting with picking out some clothing as well. The best part of this experience is the pic I am sharing. When you need that one size to help a customer attain the perfect fit, she goes out of her way to get you suited up. Apologies to the mannequin.... read more

Cycle Center - Rebecca, helping beyond expectations to get that one size that made my trip complete. Thank you so much!!! - Bikes Near Me - Columbia, South Carolina

I had such an amazing experience this past weekend buying my first ebike from Cycle Center in Columbia. I was looking for a specific model ebike and called multiple bike shops in my area to see who might have it in stock. Rebecca was, by far, the most knowledgeable and responsive person we dealt with. We made the two hour drive from our home to Columbia to check out the bike. Rebecca was so helpful, patient, and engaging as she demonstrated every feature of the bike and the team at Cycle Center made sure everything was set up perfectly. I'm very happy with my purchase and am so excited for the adventures I will have on my new bike! Definitely worth the trip! read more

Friendly and knowledgeable; well merchandised with everything you need. Whether an experienced cyclist or newbie, the folks at Cycle Center can help you with your journey to fitness fun. Do yourself a favor, and shop local ! The internet won't fix your bike ! read more

Outstanding customer service! The staff is very knowledgeable. Karsten came out in the pouring rain to get my bike out of the van. You rock Karsten!! Prices are very reasonable. Lots to choose from in their inventory. They did a tune up on my bike in one day. They have a customer for life. read more

Cycle Center - That's my bike being worked on. - Bikes Near Me - Columbia, South Carolina

I bought my son, a freshman at USC, a bike in Cincinnati and shipped it to Derek at cycle center. He communicated quickly and in a business-like manner. When it was delivered, he assembled it and tuned it up right away so my son could pick it up and get mobile. Great job! read more

Excellent people are friendly knowledgeable have worked on my old bike a number of times good problem solvers read more

Cycle Center - Bikes Near Me - Columbia, South Carolina

Great sales and service. We bought a bike for our and the gentleman that helped us explained the differences made several excellent recommendations. Our daughter loves her bike and rides it to school every day, Cycle Center is also close if she has any questions or needs to have her bike serviced. Highly recommend this shop if you are in the market for a new bike, they have an excellent selection in ever price range. read more

I would give this shop 10 stars if that were a option. We've only lived here three months and my Wife's European Cannondale E-Bike was damaged in the move. I spoke with Derek and he coordinated with Cannondale. They were able to replace the frame at no cost and transfer all the components over to the new frame. Great customer service and great people! Thank you so much for getting my Wife back on the road. read more

Above and beyond service. My grandson's jogging stroller had a flat tire. They had to work with it to get it filled. Very nice staff.

I purchased a Specialized bike here 4 years ago, and have brought it back for service several times. I am giving 3 stars (rather than fewer) because they carry high quality products and usually do minor repairs and adjustments while you wait. The staff seems to know a lot about bikes, but I have never been treated especially well as a customer (I am a recreational rider in my late 60s). For example, if I have a question about a bike rack or helmet or some other accessory I get very cursory information and the feeling they don't really care if I make a purchase. As a consequence, I have purchased many such items elsewhere. Also, my bike had 5 flat tires in 6 months, and several of them (I believe) were due to faulty tubes. One tube they sold me leaked from the first time they put air in it. Yet, they never offered any discount or even sympathy. I only ride on paved city streets, and there were no signs of damage to my tire (except for one time). Also, when I expressed interest in trading my bike for a newer model, they brushed me off by saying I had to sell it on my own. The other cycle shop in my neighborhood does give trade-ins, and also free maintenance for the life of the bike. Needless to say, I traded in my Specialized bike for a Trek, and do all my business with the other bike store now. read more

Awesome awesome awesome, the whole staff treats you like a friend regardless of your experience. They will cut up and joke around with you, far better experience then Ive had with other bike stores. Mechanic took time to explain why I was having problems with my derailleur, he knew that particular model inside and out and the long term problems it has. Amazing. They will always be my place to go to now. Prices are very fair and reasonable, work is top notch, well stocked and awesome staff. read more

The team at Cycle Center went way above and beyond for me regarding a recent purchase. Very grateful to have them close by and for their patience and professionalism. Excellent selection of bikes and related goods. My go to shop in the area. read more

Cycle Center is not the place you want to go if you're not sure what you need. They are not helpful at all and will talk crap about your stuff if it's not brand new. Outspokin is much better and not to far from Cycle Center. read more

Being new to the area and needing a good bike shop I decided after reading the reviews (most were positive) I decided to give this place a try. Phone service was great gave them my run down and they were really friendly giving me great directions and asking if they could have anything specific ready for me. They actually made me feel special. Not so much the case when I got there. Walked in was approached by team member xxxx (purposely leaving name out) and said I am xxx I'm new to area and I hope you can be my go to bike store. No response no "hey great my name is xxxx where you from, and what can I help you with" etc.., all I got was a dead stare and he responded with "what are you looking for today? I was a little taken back "I said I was looking at this and that and what do you think about these brands vs these." Honestly it was like talking to a wall, no emotion, no I like this brand over this brand, nothing like the person on the phone. Trying to make small talk I asked if he knew of any good mtn. bike trails around, his response was I'd go online and look, awesome your the bike expert and have no guidance or is it you really couldn't give a damn about your job?. I should have walked out but I needed the gear for a ride in the am. I spent around $150.00 not a major amount but still $150.00 out of my pocket into your store. At the end of the transaction I did not get a thank you or come back soon. Not sure if this attitude is reflective on whole staff or just this guy but as far as first impressions go I'm not really happy with them and will be looking for another store even if I have to do a bit of traveling. To the team member who helped us, heres a little advice I learned from Dale Carnegie, look them in the eye, say their name and most of all make them feel special, you did none of these, if you worked for my company you would be out of a job read more

If I could give them 0 stars I would. I transported my bike and paid 150 to have my bike professionally packed for transport. Whoever boxed it threw the bike and parts into the box without any protection on the frame, fork or frame dropout. Subsequently my bike was damaged on a flight with no recourse. Sloppy, lazy and really surprising!!! Also, amazingly rude older woman who works there...from a very disappointed and a super disgusted by your shop customer... read more

We needed some tires for a bmx bike my boyfriend is restoring and we found the ones we needed for $3 less than Walmart. The owner was very knowledgeable and talked to my boyfriend about his project for a good 15 minutes AFTER the shop closed (it was pouring and he welcomed us to stay until the rain stopped). This is why you buy and support local shops. read more

Price for the bike I bought is comparable to what I would have paid online. The staff are very friendly but they will try to up sell you i.e. A blinking USB rechargeable tail light. The store even helped me bang out a bent front gear (no charge) after I laid the bike down the next day. Some of the cycling clothes are priced very high but it is what it is. read more

Stopped by to see if I could locate a USC jersey as I am in town visiting family from Hawaii! I immediately walked in and was greeted by a young college kid who aided me the best he could in locating a Jersey! The inventory they had was really small needless to say I didn't find what I wanted but the young man was very polite. The rest of the staff didn't seem to friendly. No one else greeted me. They all pretty much ignored me as I wandered thru the shop! Unbenounced to them I have 10 plus years of knowledge and was looking to pic hade some carbon wheels but I decided to take my business elsewhere. Anyways I found a friendlier shop right around the corner read more

Great value. Particularly on annual sales deals in July. Nice helpful staff, GREAT line of bikes, Nice facility, Drove from Augusta to save HUNDREDS! read more

This store has a cool bike and accessory selection, but they also have incredible customer service. The bike repair shop is great, and I've had several excellent experiences with them so far. I bought a very cool looking Cannondale commuter bike last year, but it came with some low quality factory stock pedals; these broke recently and when I took the bike in for a tune-up they gave me a credit for the old pedals and pointed me to a much better set. They also included the tune-up for free since I was within a year window of purchasing the bike. Very happy overall. read more

Cycle Center rocks. I've bought two bikes from them and each time was a good experience. They're somewhat close to Outspokin', but I don't really prefer one store over the either--both have totally qualified, friendly staff with good deals. Cycle Center deals with a lot of bikes made by Specialized. They also let you rent before you buy and the rental cost, even if you try out a bunch of different bikes, gets taken off your purchase. Really awesome. read more

I never had a problem. The head Mechanic, Tim, is the man and they are all real cyclists. While they do not decorate to cater to the trust fund kids, the product is impeccable. read more

This shop is amazing!! The staff here went way out of their way to save my trip. I was traveling through from Florida to Asheville NC. On my way our trailer rubbed a hole in the sidewall of the brand new tire on my specialized camber 29. Needless to say I did not pack a spare tire (lesson learned). The store did not have the tire I needed in stock so they pulled a tire off a brand new bike on the shelf. Great job guys!!! I can't thank you enough. Keep up the great service! read more

Living in Charleston, there are some nice bicycle shops, but nothing like this, with a mix of mid and high end road and mountain bikes, as well as a variety of miscellaneous bikes for commuting, recreating, etc. Lots of parts and accessories, and most importantly, great service. Was traveling through and was hoping that something could get serviced on the same day, and they were able to take care of it, while informing me about the situation, what happened, and why. Great store. read more

Walked in knowing nothing about bikes, let alone what I needed to switch from a car to a bike for my commute. Derek was incredibly helpful. He helped me find a bike in my price range that fit my body and my needs. I definitely got the feeling that he would not have let me walk out of there with something that I wasn't going to work for me. read more

I had an excellent experience when purchasing a pair of bike shoes here! The man who helped me was friendly and helpful but gave me my space in my final decision making. They attached the clips to my shoes for no charge (other than the actual cost of the clip.) read more

I highly recommend making this your bike shop in the Five Points area. The owners are great and usually in-shop, management is super friendly and accommodating, and staff is very knowledgeable. Buying bikes from them has even more perks as well. read more

I brought my aging bike in for a major overhaul and found it had a crack in the frame. The folks at Cycle Center went to bat for me with the manufacturer and got me a new frame (under a lifetime warranty) and also got some of the replacement hardware (the bike is almost thirteen years old and much of my old hardware would not fit the new frame). Bear in mind this is for a bike brand they do not carry and not a bike I bought from them. What I have now is essentially a new bike. It is outstanding! I've always gotten my gear, lubricants, and other accessories from Cycle Center. They are very pleasant people and really know bicycles. But now I'm a full blown fan and avid supporter of this outstanding business and these amazing folks. I've been to other bike shops in the Columbia area, but in my opinion the Cycle Center is THE place to go for bicycle service, equipment, and new bikes. It is the people that make a business and the folks at Cycle Center are TOPS! Thanks to all the team and I'll see you on the road or on the trail. read more