I never bought a mobility scooter previously. Now 72 and mobility impaired, but desiring to get out and travel with less ambulatory pain and disability, I studied the vast variety of scooters one might purchase. There are tons of options, videos and advice online. Mobility Solutions staff, including Chris Carpenter, the owner/manager, were so patient and helpful through emails and phone calls that I finally ordered the Golden Technologies Buzzaround GB120 scooter with a TSA-approved battery kit. They shipped it to me in California. All's great. I highly recommend them. Check out their informative videos and website. Thanks Mobility Solutions! Note: they are also known as CarryOnUSA.com. read more