The pharmacy has a new system where customers type their name in. When it was time to pick up my…read moremedication, the technician walked up without speaking, greeting, or identifying herself, and announced, "Whoever is at this register, your medicine is ready." I had to confirm that she was referring to me. When I addressed the issue, she attempted to justify calling me "whoever." That is dismissive and unprofessional, especially in a healthcare setting. New systems do not replace basic customer service, courtesy, or respect. Staff should properly address patients and wear identification. Please do better.

Go to any other pharmacy unless you want the poorest customer service and treatment in Columbia…read more Had doctor send a prescription to this location because I was staying there during the day with a hospital patient. They did not see the prescription in their system, went back just before closing and they still did not see it and seemed not to care. The prescription was for a common antibiotic and I showed them in MyChart that the doctor had input it as well as the doctor's name. No concern they would not do anything. I asked for one pill for the evening as prescribed and the problem could be resolved in the morning. No to doing that. Had it been a narcotic they certainly should not do it but no excuse for not doing it with all the information available. CVS culture is not what it use to be.

The pharmacist and her team are exceptionally nice, compassionate and competent. On more than one…read moreoccasion they have helped to facilitate prescription adjustments to better align with our insurance, and when prescription medicine hasn't been available, they have suggested over the counter alternatives. I feel known, valued and supported. Highly recommend for pharmacy. And if you are picking up in store, be sure to look for the orange shelf price stickers that indicate significant sales and clearance -- I have bought many an item because it is too good a deal to leave behind.

This is not really a great Walgreens. I think I went during a reset of the shelves or something,…read morebut even then, I was not impressed. There was hardly anything on the shelves, to include basic necessities such as milk; the store was pretty dirty, the signage was not accurate, and I was never asked if I needed help by an employee. It's also not the easiest store to find parking at, nor to enter or exit. In all, I'd go to a different grocery or convenience store rather than this one.

This Walgreen's is solid enough. The pharmacy usually does a pretty good job, although the…read moredrive-thru line can sometimes take a while. The inside of the store has a great selection of health and miscellaneous items, but which are extremely high-priced, meaning I rarely purchase more than one (1) item here. The staff workers, outside of the pharmacy, aren't the nicest Walgreen's employees I've ever encountered either, and I wish that they were still a 24-HR store. Nevertheless, this store serves its purpose as a corner shop with easy ingress and egress, which allows you to grab a prescription or random item in a convenient manner.

I was notified three times this week that my prescription was ready. I swing by on Saturday and…read moreit's not available. Their communication system is definitely screwed up and the pharmacy assistant didn't even have the courtesy to apologize but just said "It was restocked". I had to wait 30 minutes to get prescription. This will be the last prescription filled for me at this Walgreens.

Just found the absolute best pharmacist here. Had to leave town in a rush due to a medical…read moreemergency with Mom. Husband came with as he's disabled. I forgot one of his prescriptions and the pharmacist here did everything she could to work around insurance restrictions to get me what I needed. So many would have just said sorry but she was patient and found a way. Thank you for caring!

Worst store ever! Been in the drive thru for over 30mins waiting on one car at the drive through…read more They should never allow one car to sit for 30mins. 5 cars have driven off! Terrible!!!

I love supporting small businesses, Riley's has been my Pharmacy for many years. They always…read morewelcome you in and treat everyone like family! Drive thru service is fast and efficient. Great customer service, very nice store, and a good selection of medical supplies. They also compound medicine in house. My daughter is also Pharmacist and completed some of her clinical training at Riley's. She really loved the staff. As a mom I really appreciated their kindness and compassion to the students. I will continue to be a customer at Riley's in the near future.

The most awesome drugstore. Same drugs and medicines as other but with world class service. The…read morepeople are polite, knowledgeable and helpful. Roberta has assembled a great team that are here to serve us. Strongly recommend.

Everything. Very nice employees. Always helpful in finding items. The prescriptions are always…read moreon time.

Absolutely horrible customer service across the board. The pharmacist does borderline illegal…read morethings, ie forcing me to refill an antidepressant when I did not need it in order to refill a controlled substance I have been taking for 30 years that was eligible to be refilled. I do not understand how this location is still in business.

Pharmacy team went the extra mile to answer questions and make recommendations. It was a great…read moreexperience with medical professionals who could relate to my situation.

Compounding Pharmacy is amazing. Unlike the huge chains, I felt like I was an important customer. I…read moregot a person when I called which I found refreshing. Prescription was ready for pickup as promised. What more could you ask for? Good job, Hawthorne!

This is your small town pharmacy. I had a hard time getting a medication for my daughter and the…read morebig chains didn't have it. My doctor advised me to call around to the smaller ones and I found this one. They were super helpful in getting us what we needed and they got her prescription transferred without any issues!

From the owner: At Pine Ridge Pharmacy, we believe that you should always be treated as more than a number. That’s…read morewhy we are willing to go the extra mile to make your pharmacy experience better. If there is anything that we can do to improve your visit to Pine Ridge Pharmacy, please don’t hesitate to ask.

This store has by far the WORST RAN Walgreen Pharmacy I've experienced in over 18 years. I…read morescheduled for a COVID shot at 10am. By 10:30, someone who came after me scheduled for 10:30 was present and received their shot on schedule, in and out. I don't know if the pharmacist in charge is just a poor manager of his staff or lacks the ability to direct his staff to remain on schedule, but this was the worst display of service I've seen in a very long time. It may be a lack of proficiency from the rest of the staff as well. At the end of the day, i can confirm that the team at the front counter didn't even check online to see if my wife was in the system. They took a printout, confirmed her name wasn't there and treated her like someone new. I addressed the leadership and they did NOTHING for us. I am disappointed as a long time Walgreens shopper and won't be returning to this location. Woosahhhh!!!! Thanks for reading my review and enjoy your day by choice. -KFI

OMG!!!!! This cannot be real!! I made an appt for a booster shot and Flu shot at 12:00 today. I…read morearrived 10 minutes early, there are about 7 people waiting in the waiting area. No one is getting called but just for picking up medicines or drop off medicines. Well I asked the dreaded question, how behind are the shots? Not bad she will start calling people soon the nice girl at the counter answered. Good I'll just stay nearby since the waiting area is looking crowded. Then an elderly lady walks up veryyyy slowwwly and asked, ma'am how much longer before I get called for my shot? My appointment was at 11:00. It s now 12:20!!!!!poor grandma. And darn poor me and on my lunch break, which clearly will be a non eating extra time taking break. Why make appointments????????