Extremely poor service ! The young lady was Extremely off putting she was telling me over and over where to put my small amazom return package at she handed my receipt to me as if I had a disease I was actually going to buy packing tape but the way she treated me I actually announced i will take my business else where and I did it was only me her and another worker there wish I had her name but it's OK I won't be returning there ever again no one should be treated like I was!! 1 star so I could post!!! read more

I needed to ship return back to Amazon and they helped me quickly and professionally.

Please do not give any of your money to this establishment. The most obnoxious woman and man at the counter . Do not help at all! Please take the drive and go to syosset ups store, they are sweetest faster most friendly and nice ups store. Stay away from the UPS STORE IN Carle place! read more

Came in to ship out some Christmas gifts that I couldn't take with me on the plane. Everything was going fine until some young lady came in to ship a piece of carpet and the manager (seemed Indian or Pakistani) was incredibly rude and loud mouth to her. Honestly I was so distracted I couldn't even pay attention to what I was doing. Imagine walking in somewhere to give someone your business and they treat you like if you were some sort of animal. The employee that took care of me was nice but everyone there seems like they hate life and I think I know why, the awful manager (acted like one telling others what to do) of the store. I worked for UPS for over 9 years and I can tell you I would have fired this guy in a heartbeat. (Replying to manager) I have worked with people before that have a loud tone, and are very helpful, welcoming, and kind. That person was the complete opposite and if that's tolerated there, now I know what the problem is. read more

The UPS Store - Printing Services Near Me - Carle Place, New York

I literally went to three banks and two other UPS stores before stopping here. I needed something notarized, and every time I went to a bank their notary was not in their office, not in for the day, or they didn't have any notaries within their staff. I went to two other UPS stores, which had notary signage on their store front. Needless to say the stores I visited prior to this UPS store did not have a notary on staff either. Upon entering this particular UPS store. I was greeted by Viktor. He also just so happen to be the notary at the store. I was so happy to have found him I almost hugged him. Not only did he quickly notarize my paperwork, but he was very sweet and asked if I needed help with anything in addition to the notarized document. So look no further, as this UPS store is one of the good ones! read more

The workers are rude and not helpful. I forgot to tape my label and just needed two pieces of tape and they were rude about it and was going to charge me $1 to tape my label. I understand they don't want ppl to take advantage of them but don't be rude about it and not take my package. Customer service is definitely not their strengths. I've been to other places more accommodating and friendly and intimated to walk in. read more

The UPS Store - Printing Services Near Me - Carle Place, New York

Most Shady ups store. They try to over charge you. I asked them how much cost if it arrive 2nd or third day and they still applied overnight shipping so the price was still expensive..They did not told me there is cheaper option(2nd day air is third times cheaper but i noticed this after). I ended up sending over night shipping and paying a lot. They dont know how to build trust and just want to rip you off. read more

The customer service here were super helpful. I just called about a package and they were so kind and said they would keep it there for me an extra day and we're very polite over the phone. I really appreciated it. read more

this guy over charge one of my employee he didnt know that sending ground to nj is arriving next day and the guy at the dask told him if he want to arrive tomorrow they need to pay for next day anf charge him 78 dollars on something that need to cost lest then 20 unbelievable hoe they take adv of ppl read more

Workers are scammers and will try to find way to make you pay for stuff that should be free. Upset that I got over charged and I will be going to a different location now. read more

If I can give 0star, I would just give it, 5 people working in the store, no one want to help and just sitting over to play their cellphone, charging ridiculous, just charges so random, and I asked why have to charge 3times of the label, office supply $3 printing$2 printing process $0.19 wth.. $6 for a label .. read more

I could not believe the rudeness of the man who owns the store or works there I am not sure. It was bordering on abusive. I will never go back horrible service. A lot of other UPS stores deserve our business not this one. If I could've put negative stars, I would. read more

Well, that was easy. This UPS store is a full service store for mail and alternative shipping methods. I usually bring my completed packages there for them to send via UPS. Not a lot of activity but I will say that they are two the nicest people always willing to help. They greet me with a smile and are pleasant until the end of the transactions I like this establishment and hope that more people would use some of their many services including a USPS mail drop off point. read more

I am choosing not to return to this UPS location. I am not happy at all with my interactions with the man who owns/runs the store. The last time I was there I had to ask why he was yelling at me...no thanks, I'll go somewhere else. read more

I've tried numerous times to give this store an opportunity but it's no longer worth it. I came in today to return a couple of packages and was told I would be charged $1.00 to tape my box. When I said never mind and proceeded to leave, I was told they would waive the charge. I left anyway and drove directly to the Garden City location. The Garden City location associates were very nice and taped up my box free of charge. When I asked was there a charge to tape the box, the associate said "oh no", a lot of people come in needing their boxes taped. I will never return to the Carle Place UPS, and will continue to conduct my business at Garden City. Updated to respond to business. I'm really not interested in hearing about your "high quality materials, expert labor, and overhead expenses", when you're charging a $1 for a strip of tape. The fact that you would waive the cost when I decided to leave, speaks volumes. Like I previously stated, I will never step foot in your location, and will now conduct my business at Garden City, where my business is appreciated. I will also inform my family and friends who frequent your location to do the same. read more

So I went to return an Amazon package here. They were going to charge me $3.47 just to print the shipping label. Lucky for me their printer was broken so I had to go to the ups store in Garden City where they only charged me $1.00. You can imagine my surprise. I came back to the Carle Place store to ask why there was such a big discrepancy. I was kindly told this company is franchised so individual stores can set their own prices. I kindly accepted that answer. For the future, I will kindly patron the store with the cheaper prices, unfortunate because the staff was pleasant. Fortunately, the other store had an equally pleasant staff. read more

I usually go to the East Meadow location, but the Glen Cove spot was on my way home from work. I had trouble finding my UPS return bar code on the Amazon app and I asked the older gentleman for assistance. He looked through my phone and attempted to help, but after 2 seconds of scrolling he said, "I can't help you with this, too." He then retreated to his seat to play on his phone. I finally found the bar code, and the younger gentleman took my item which was in a plastic bag. He packed my item in a clear plastic bag, printed my label, and then tossed my plastic bag at me and said, "Go throw this out." Like I'm this character's peon. Not even a "please". These might seem like trivial gripes, but the level of customer service at this location is deplorable. I've been to this location one other time, and the older gentleman was being unnecessarily rude to other customers. Key word = "customers". Miserable little man. Don't frequent this store or give them one thin dime. The minute you walk in, everyone working here looks at you like you have 16 heads. To the manager, it's a UPS store, not nuclear power facility. Your staff doesn't have to take everything so seriously. read more

Don't go here when sending or returning something, they will try to find some way to charge you and scam you. I went to this location the other day and they charge for stuff other ups stores would not charge you for such as putting some tape on a label or not having a standard shipping box... it's ridiculous honestly. I never have issues when going to other ups stores but this one will always find an "issue" and charge me for it so I'm officially done with this location. read more

Horrible customer service. RUDE Male Indian person at the counter. Impatient and condescending.

4 dollars to print ONE piece of paper. Is this a joke?? It used to be cents, or even a dollar. I wouldn't go here to print unless you enjoy being ripped off. **Response: Thank you for your response, but I respectfully disagree that this is a fair market price for printing a piece of paper. Customers, you can get one piece of paper printed at FedEx for $0.76. This post was nothing personal to the woman helping me, but just to warn other customers of the price here! I should have asked for the price to start, because I would have walked right out and gone to FedEx where there is cheaper printing. FedEx Office Print and Ship Center 581 Stewart Ave Garden City, NY 11530 United States read more

This ups location is penny pinching. The ups store in garden city is very accommodating You should let up a little give your customers better customer service and it will go a long way. You got to give a little to get read more

Walked in and the homie with the dreads got straight to business. Zero time wasted dropped off the package gave me the receipt and walked out. read more

the owner of this location in Carle place is a nasty mfucker nobody should go t this location he is rude and not accommodating at all I was waiting to e re turn a package and he treated every customer before me like shit nasty fuck UPS should be embarrassed to have this guy represent them!!!! read more

This store is great, it's very neat and the people are friendly. They even help tape your box. It's close by and very convenient. read more

Christina was so helpful when I returned shoes. She took her time to find out if the shipping could be paid for by the company itself rather than me and I truly appreciated her service. She made my experience seamless and easy. read more

We needed to have documents notarized which we explained contained wills, and were told the notary could not notarize our docs without the required number of witnesses. -- So, we came back with another witness. At that point, the notary asked to see our identifications which we presented. Then, he said "oh wills -- I cannot do wills not marriage licenses. You need a lawyer." Our witness had gotten her will notarized at this location years ago and said so -- then she asked if something had changed. He said "oh - I just got my notary last year -- so I don't know." It was clear the guy was either completely misinformed or didn't want to do his job because we had no problem locating another notary at a bank who completed the notarization. read more

What nice people working here. So different from most of the other UPS stores where the employees seem bothered when they have customers. This location was friendly, attentive and they were happy to have customers. Even had a bowl of free Halloween candy out too. read more

This is the one of the most accommodating UPS stores I have encountered. The staff is professional, patient and extremely helpful. I drive further from my house just to come to this UPS store. They have late hours and everyone is so helpful, especially Riya. She was so patient with all of my returns and helped me organize them with all the QR codes. Great parking lot as well. Easy and fast service read more

Great UPS store. Very nice, friendly and helpful staff. Thank you Noor, Riya and Vikram for your service.

Hello, hello, hello. Well I was trying to send 3 Amazon returns back. The UPS store representative was so preoccupied with texting right in clear sight. I approached and he was looking at the cellphone screen. My suggestion is customer service training and not to waste time at work read more

Every other ups store I bring my box and my prepaid label and they charge me $1 but for some reason this is my second time coming and the man at the front with glasses has found a way to charge me $7. The second time I walked out and went to another location where they gladly did it for $1. This should not be happening. read more

This UPS location is by far the best one I've been to. The staff is always super friendly and super helpful in catering to all my needs. Even when I drop off or pick up a large amount of packages, I'm always treated with respect. I never had a bad experience here so I make sure to always use this location for all my shipping needs. A+++++++ read more

Walked inside the store and there was a young lady who was taking care of a customer, after she was finished, she proceed to go to the back and plop down on a chair and started browsing through her phone. She could've helped me but her phone was more important. Then this gentlemen came and helped me with my packages however, I made a mistake with one of my package and with visible annoyance he proceeded to throw the package back on to the scale and told me I had to fix it. Which I did, no big deal, a customer can make a mistake but do you have to visibly show your annoyance? It was literally 1 package out of the 4 I was shipping. I will never foot step in this ups store ever again. If the manager is reading this review, check the cameras.. I have the time and the date of the incident. read more

My last few experiences have been less than pleasant, making me drive out of my way to do my Amazon returns at Kohl's. This time I had a few things I could only return here. Well I had the pleasure of working with Kathy. Let me just say she was wonderful! She was beyond patient, friendly and so helpful. She took the time to help me with many returns while the store was packed with customers waiting. I hope the company acknowledges what a asset she is, because there have been times I have walked out. There is another employee I believe named Terrence who is also very good. Thanks to today I will be going back read more

Not sure what happened when reviewer Juliette P. came in for notary (see other review), but I stopped in on Sunday and Vikram was excellent. He notarized a document and was very professional and friendly. I'd go back for notary services again. All staff in the store were friendly and helpful. read more

I always drop off my amazon stuff at different ups locations and they never asked me to pay for printing my labels (QR code or not) and they're always so nice and welcoming. this location was on my way from work so I stopped to drop off my package, what a mistake! I received the worst customer service from the man working there and on top of that he wanted to charge me $3.21 JUST to PRINT my labels!! I work for a big shipping company myself (unfortunately they don't take amazon) and they always say specifically at this time to be extra nice with your customers because of covid and stuff which is true, but at this location it's the opposite. you gotta be super nice and careful when talking to the grumpy guy because he seemed very bothered to help people. read more

they are super friendly Rita noor vikram

the owner is horrible if you come in with a package that needs a little tape they charge you. they charge you for everything. everyone should go to the ups in garden city on franklin avenue they are extremely helpful and they don't charge for the extra tape and they even will take your usps packages there. stay away from the ups store in carle place they act as if they are doing you a favor read more

I've been here a few times and have always dealt with a woman always, nice, helpful and professional. Today the experience was horrible, the 2 gentleman were miserable as can be, didn't really seem to want to be bothered, unprofessional & not helpful at all. I hope this message gets to them and they can really figure it out. Come on guys, we are the customer, be courtesy, helpful and professional!! Wouldn't be surprised if one of them was the owner, he should know better! read more

Dropping off package is ok. Any services beyond that I got an attitude. An actual UPS store definitely is more helpful.