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The UPS Store

2.8 (13 reviews)
Closed • 8:00 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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9 months ago

The cute woman at the counter helped me with my qr code. My vist was fast and smooth in less than 1 minute

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3 years ago

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1 year ago

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1 year ago

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3 years ago

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4 years ago

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6 years ago

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3 years ago

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3 years ago

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6 years ago

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7 years ago

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10 years ago

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6 years ago

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Ask the Community - The UPS Store

Staples - Front of oversized print

Staples

(8 reviews)

No, absolutely not. We confirmed the tech trade in event and when we got there- a completely…read moredifferent story about how it doesn't work and everything they couldn't do or help. BRUNSWICK has lazy employees and corporate culture! Just ridiculous and in my personal opinion, lazy. 3 people walk by and walked around us. No one thanked us for coming in or the amount of orders we place. We will no longer be using this staples, or staples at all it's a waste of time and money.

Initially, I was pretty frustrated by my experience with this Staples location…read more But ultimately, they knocked it outta the park! Exterior The strip mall is a bit run down, dated but nothing off-putting. There is plenty of free parking. Interior I didn't move past the print center, but store seemed clean and well organized from what I could see. Customer Service They can be VERY hard to reach by phone. When I called Monday, I kept getting put on hold and when I did eventually talk to someone in the print center, I was given GROSS misinformation that resulted in a LOT of wasted time (reprinting two large, 24 x 36 poster). I was basically told that you can't trim a laminated poster because it will separate, so I was directed to re-submit my entire order. On the day I finally ventured in to get my re-prints, my experience completely changed. Tommy was kind and patient and the store manager was phenomenal. I asked her name - even wrote it on the receipt so I could mention it, but now I've mislaid the receipt so I can't remember her name. They both went through great pains to get my order issues corrected and to make sure the print fit the frame. While waiting, I was able to observe the manager's interactions with the several customers and she was always friendly and upbeat. I don't care how long the line got, she turned and made eye contact along with a quick greeting and assurance them they'd be taken care of shortly. Overall Overall, I'd definitely frequent the store if I still lived locally. My home town has changed quite a bit over the years, but it's the down-home friendliness like this that makes me often miss the charm of small towns.

Pakmail - The picture of my puppy that the owner of Pakmail threatened to scar emotionally.

Pakmail

(14 reviews)

I returned a large box using Pakmail for my FedEx return 4 days ago. The clerk on duty helped me…read morewhen my package label would not scan. She was very kind, helpful, pleasant and considerate. I went in today to return two large boxes from the same company, that were unopened, just two new return labels attached. Again, these labels would not scan. The older man who responded to my problem was very rude, impatient and unprofessional and I should add accusatory. I was unfamiliar with how the process worked and when I asked a question, his response felt rushed and unhelpful. He was very annoyed that I bothered him.

I had a similar experience to the other negative reviews here. The owner is very unprofessional and…read morerude. I went in yesterday holding my 8-pound, adorable little Maltese, but instead of a friendly greeting or casual chat, I was met with an angry, aggressive tone, saying, I don't allow dogs. " When I said I was holding him, he said he didn't care and didn't allow dogs. Keep in mind that the customers in front of me were fawning over the puppy and petting him as the owner was being so cruel to us, causing us to feel humiliated and spoken down to in front of an audience. Consider hanging a large sign on the door stating you don't allow dogs. On the island, everyone is dog-friendly and accommodating. FedEx, UPS, and USPS will let you bring your dog in your carry bag or your arms, especially if it weighs less than 10-pounds. I encourage you to give them your business instead. Let's support deserving companies to grow. There's a reason some businesses thrive while others struggle to stay afloat; it all comes down to customer service. Update: I'm attaching a screenshot of the private message the owner sent me in which he threatened to scar my dog emotionally. Whoa! This is a whole other level of low. Not only did he treat me horribly and humiliate me, but he also couldn't take any criticism about the level of rudeness and unprofessionalism he displayed. If wanting good customer service implies I'm "entitled," then I'm guilty! Me and the other 99% of people on the planet. PS - I've included a picture of my puppy that the owner threatened to "scar emotionally."

The UPS Store - copyshops - Updated May 2026

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