I gave it a 1, only because 0 is not available. Service has been getting worse over the last…read moreseveral months and weeks, but now this location commits fraud by definition since they list the mail was delivered but has not been. The packages are scanned as delivered only to arrive the following day or later. As a member of my HOA there have been weekly reports showing this delivery misinformation. Shameful.

I swear this city and county are stuck in 1955. Why doesn't this place accept online appointments?…read moreI had to call and wait for them to pull out the appointment book before they could tell me what's available. They also only accept money order, cashier's checks, or personal checks for their clerk fee. Most of my business is handled in Jacksonville and I'm tempted just to continue business there for the convenience.

I want to begin with the fact that I have NEVER written a review in my life. I personally don't…read morethink they're effective but in my current situation I feel that downloading yelp and complaining is my only option (which is sad!) This post office is run SO terribly! I have been waiting for my mailbox key to be changed for over a month. If they had a good excuse I wouldn't even be this frustrated, but they absolutely refuse to give me ANY information about why it's taking so long. The only info I've squeezed out of them is that the person who changes the locks is an independent contractor and that they have no way of contacting this person. I've been an independent contractor myself in many different positions and NEVER has my employer not had my number/email! On top of this they won't answer the phone (so I've driven to the location multiple times to get what little information I can) and the employees are some of the rudest people I've met. They even denied to have my mail held at the office so that I can pick it up! If I could rate 0 I absolutely would!

Had a long talk with my regular delivery person. I gained a lot of insight into the delivery system…read morehere in Brunswick. The system seems to be a little flawed but I am not the Judge. After my talk I will have to give the Postal Workers a Well Done .

Not the most efficiently run or customer-friendly, unfortunately. Could use some training in…read morecustomer service effectiveness.

Saw the postal lady put the box in my mailbox then take it back out because she was too lazy to…read morecome to the front porch for a signature.

This is a quality establishment but caveat emptor if you have to use USPS shipping here. The price…read moreI was given for shipping a Priority Mail flat rate envelope is almost exactly twice what you will pay at the Post Office. I was told I was paying for "convenience" but considering it was going to be over $60 for three parcels vs. $30 (round figures) at the Post Office, it didn't feel convenient at all. It was worth my time to swing by the PO in this instance. Other services may be more in line and competitive with the UPS Store across the street.

We evacuated for the hurricane, but business must continue! I came in for assistance with printing…read moreflyers for an upcoming business event. Cam provided excellent and efficient customer service. Great quality and value for their services. I highly recommend this business!

The shipping process was so hassle free, I thought I was doing something wrong. Easily printed a…read morelabel, packaged my stuff and dropped it off. Low low low price for a large package and the lady working on 11/29 was efficient and super nice. The only down side is the lack of parking and the spaces are small. Definitely not a reason to deduct a star. Overall a great experience and I will definitely use FedEx again.

I went in to Fed Ex to send documents. A man had about 30 boxes that he was putting on labels in…read morethe parking lot. Upon opening the door a lady announced someone would be with me. The man made 3 trips to his truck and no sign of a worker. I left and returned later. A clerk behind the counter snarled at customers as she waited on them. Gee whiz lady, if you hate your job that bad, quit. I would give 0 if I could. Do yourself a favor and go to a local mom and pop shipping company where Fed Ex picks up.

The cute woman at the counter helped me with my qr code. My vist was fast and smooth in less than 1…read moreminute

Exterior Located on the busy, congested little strip of road…read morecalled the Altama Connector. They're in a strip mall and parking lot is tight with only a few narrow parking spaces. I'm not sure how the landlord / tenants deal with it in this day and ae of big trucks, SUVs and mini vans. Lol. Interior Tiny like most UPS stores. Price / Value Insanely high - like most UPS stores. Lol. No stars deducted. Customer Service Is that a home run?!! Yep! They knocked it outta the park!!! I'd driven up here and after glancing at the long lines, left without going inside on 3 different occasions. Not because I'm an impatient nut, but because as per usual, I'm operating on the whims of others - so I had to be back at ye olde homestead to meet with yet another contractor. Today - I had an hour before I needed to be back in Darien so I ventured in, ready to wait. I had a book queued up on my phone to help reduce my crowd-induced anxiety. There were about 11 people ahead of me and 3 people ventured in right after me. After standing in line for less than 60 seconds, a young, blonde guy (sorry didn't get his name) came from behind the counter and said, 'Ok - who has labeled items and is just dropping off?' I explained that I didn't have labels, just QRC's and he amended his statement. He then used his handheld to take care of me and 4 other individuals. It's little stuff like this that makes my heart sing. I've been inside stores where there are 3 folks working and one person will be chilling and just looking at their phones, while 2 employees take care of customers - and the line is out the door - with customers standing there waiting and wondering how long it's gonna take. I love an employee who believes in efficiency and knows how to be proactive. Overall Keep up the good work.

I returned a large box using Pakmail for my FedEx return 4 days ago. The clerk on duty helped me…read morewhen my package label would not scan. She was very kind, helpful, pleasant and considerate. I went in today to return two large boxes from the same company, that were unopened, just two new return labels attached. Again, these labels would not scan. The older man who responded to my problem was very rude, impatient and unprofessional and I should add accusatory. I was unfamiliar with how the process worked and when I asked a question, his response felt rushed and unhelpful. He was very annoyed that I bothered him.

I had a similar experience to the other negative reviews here. The owner is very unprofessional and…read morerude. I went in yesterday holding my 8-pound, adorable little Maltese, but instead of a friendly greeting or casual chat, I was met with an angry, aggressive tone, saying, I don't allow dogs. " When I said I was holding him, he said he didn't care and didn't allow dogs. Keep in mind that the customers in front of me were fawning over the puppy and petting him as the owner was being so cruel to us, causing us to feel humiliated and spoken down to in front of an audience. Consider hanging a large sign on the door stating you don't allow dogs. On the island, everyone is dog-friendly and accommodating. FedEx, UPS, and USPS will let you bring your dog in your carry bag or your arms, especially if it weighs less than 10-pounds. I encourage you to give them your business instead. Let's support deserving companies to grow. There's a reason some businesses thrive while others struggle to stay afloat; it all comes down to customer service. Update: I'm attaching a screenshot of the private message the owner sent me in which he threatened to scar my dog emotionally. Whoa! This is a whole other level of low. Not only did he treat me horribly and humiliate me, but he also couldn't take any criticism about the level of rudeness and unprofessionalism he displayed. If wanting good customer service implies I'm "entitled," then I'm guilty! Me and the other 99% of people on the planet. PS - I've included a picture of my puppy that the owner threatened to "scar emotionally."

I was nervous going to this office because of the bad reviews. My experience was excellent. The…read moresecurity guard was very nice. I got seen quickly I needed my 1099 to pay my taxes. Mrs Reeves was very professional and kind.

I echo Kim's comments and am so thrilled those people are getting shut down! The rudest and most…read moreinept employees I have ever experienced anywhere. We decided we'd drive to Savannah to deal with them losing an entire year of my income which they had acknowledged before. Good luck finding a job in the private sector, you creeps. No one wants employees with that kind of a horrible attitude and unbelievable ignorance!