The cute woman at the counter helped me with my qr code. My vist was fast and smooth in less than 1…read moreminute

Exterior Located on the busy, congested little strip of road…read morecalled the Altama Connector. They're in a strip mall and parking lot is tight with only a few narrow parking spaces. I'm not sure how the landlord / tenants deal with it in this day and ae of big trucks, SUVs and mini vans. Lol. Interior Tiny like most UPS stores. Price / Value Insanely high - like most UPS stores. Lol. No stars deducted. Customer Service Is that a home run?!! Yep! They knocked it outta the park!!! I'd driven up here and after glancing at the long lines, left without going inside on 3 different occasions. Not because I'm an impatient nut, but because as per usual, I'm operating on the whims of others - so I had to be back at ye olde homestead to meet with yet another contractor. Today - I had an hour before I needed to be back in Darien so I ventured in, ready to wait. I had a book queued up on my phone to help reduce my crowd-induced anxiety. There were about 11 people ahead of me and 3 people ventured in right after me. After standing in line for less than 60 seconds, a young, blonde guy (sorry didn't get his name) came from behind the counter and said, 'Ok - who has labeled items and is just dropping off?' I explained that I didn't have labels, just QRC's and he amended his statement. He then used his handheld to take care of me and 4 other individuals. It's little stuff like this that makes my heart sing. I've been inside stores where there are 3 folks working and one person will be chilling and just looking at their phones, while 2 employees take care of customers - and the line is out the door - with customers standing there waiting and wondering how long it's gonna take. I love an employee who believes in efficiency and knows how to be proactive. Overall Keep up the good work.

We evacuated for the hurricane, but business must continue! I came in for assistance with printing…read moreflyers for an upcoming business event. Cam provided excellent and efficient customer service. Great quality and value for their services. I highly recommend this business!

This is a quality establishment but caveat emptor if you have to use USPS shipping here. The price…read moreI was given for shipping a Priority Mail flat rate envelope is almost exactly twice what you will pay at the Post Office. I was told I was paying for "convenience" but considering it was going to be over $60 for three parcels vs. $30 (round figures) at the Post Office, it didn't feel convenient at all. It was worth my time to swing by the PO in this instance. Other services may be more in line and competitive with the UPS Store across the street.

No, absolutely not. We confirmed the tech trade in event and when we got there- a completely…read moredifferent story about how it doesn't work and everything they couldn't do or help. BRUNSWICK has lazy employees and corporate culture! Just ridiculous and in my personal opinion, lazy. 3 people walk by and walked around us. No one thanked us for coming in or the amount of orders we place. We will no longer be using this staples, or staples at all it's a waste of time and money.

Initially, I was pretty frustrated by my experience with this Staples location…read more But ultimately, they knocked it outta the park! Exterior The strip mall is a bit run down, dated but nothing off-putting. There is plenty of free parking. Interior I didn't move past the print center, but store seemed clean and well organized from what I could see. Customer Service They can be VERY hard to reach by phone. When I called Monday, I kept getting put on hold and when I did eventually talk to someone in the print center, I was given GROSS misinformation that resulted in a LOT of wasted time (reprinting two large, 24 x 36 poster). I was basically told that you can't trim a laminated poster because it will separate, so I was directed to re-submit my entire order. On the day I finally ventured in to get my re-prints, my experience completely changed. Tommy was kind and patient and the store manager was phenomenal. I asked her name - even wrote it on the receipt so I could mention it, but now I've mislaid the receipt so I can't remember her name. They both went through great pains to get my order issues corrected and to make sure the print fit the frame. While waiting, I was able to observe the manager's interactions with the several customers and she was always friendly and upbeat. I don't care how long the line got, she turned and made eye contact along with a quick greeting and assurance them they'd be taken care of shortly. Overall Overall, I'd definitely frequent the store if I still lived locally. My home town has changed quite a bit over the years, but it's the down-home friendliness like this that makes me often miss the charm of small towns.

I returned a large box using Pakmail for my FedEx return 4 days ago. The clerk on duty helped me…read morewhen my package label would not scan. She was very kind, helpful, pleasant and considerate. I went in today to return two large boxes from the same company, that were unopened, just two new return labels attached. Again, these labels would not scan. The older man who responded to my problem was very rude, impatient and unprofessional and I should add accusatory. I was unfamiliar with how the process worked and when I asked a question, his response felt rushed and unhelpful. He was very annoyed that I bothered him.

I had a similar experience to the other negative reviews here. The owner is very unprofessional and…read morerude. I went in yesterday holding my 8-pound, adorable little Maltese, but instead of a friendly greeting or casual chat, I was met with an angry, aggressive tone, saying, I don't allow dogs. " When I said I was holding him, he said he didn't care and didn't allow dogs. Keep in mind that the customers in front of me were fawning over the puppy and petting him as the owner was being so cruel to us, causing us to feel humiliated and spoken down to in front of an audience. Consider hanging a large sign on the door stating you don't allow dogs. On the island, everyone is dog-friendly and accommodating. FedEx, UPS, and USPS will let you bring your dog in your carry bag or your arms, especially if it weighs less than 10-pounds. I encourage you to give them your business instead. Let's support deserving companies to grow. There's a reason some businesses thrive while others struggle to stay afloat; it all comes down to customer service. Update: I'm attaching a screenshot of the private message the owner sent me in which he threatened to scar my dog emotionally. Whoa! This is a whole other level of low. Not only did he treat me horribly and humiliate me, but he also couldn't take any criticism about the level of rudeness and unprofessionalism he displayed. If wanting good customer service implies I'm "entitled," then I'm guilty! Me and the other 99% of people on the planet. PS - I've included a picture of my puppy that the owner threatened to "scar emotionally."

I was working on a project - a framed poem - for my brother for his 80th. . the frame was this…read morereally odd size and I wanted to get it right. Max worked with me for a half hour to get it "just right". It was beautiful and meant sooo much to my brother! Thank you so much, Max !!

If you don't leave this location and crew 5 stars you don't deserve to vote! Atleast within the…read morelast couple years of going there those kids get it done

I used UPS Store #2731 to send an overnight letter, and paid for next-day delivery with an expected…read morearrival time the next morning. The tracking initially showed the package as delivered prior to the agreed upon time, but I later learned it was delivered to the wrong address across the street and not to the correct recipient at that time. I contacted this store and UPS customer service multiple times that same day to try to resolve the issue. After several attempts, I was told the letter was eventually delivered to the correct address later that afternoon. I also tried to follow up with the store over the next several days and was unable to get the issue resolved directly. I'm sharing this experience so other customers know to document everything carefully and ensure you get the names of every representative you speak with, if a delivery guarantee is important to you. A UPS Proof of delivery doesn't help you if the driver leaves the package at the wrong location. The address that I provided was indeed the correct address. I spoke with the individual the package was being sent to and was informed the package wasn't delivered. I made my first initial call to the UPS store #2731 at 11:44am on 4/7/26 to inquire about where the package was. UPS store #2731, informed me the package was indeed delivered and emailed me a detailed tracking. I then contacted the UPS customer service support center, in which I was informed the driver left the package at the wrong address, but the driver will retrieve the package and deliver it by the end of the day. I spoke with UPS customer service support and UPS in Winter Park, FL throughout the day on 4/7/26 trying to get the latest status of the package. Later that day at 6:56 pm the UPS in Winter Park, FL called to inform me the package was delivered at 4:30pm to the correct address. The dispute with the bank was submitted 6 days later on 4/13/26 after several attempts to reach store #2731 with no resolution.

Great service! Professional owner, and staff! Couldn't be more pleased! Thank you! So helpful.. :)read more

Gabby did an awesome job getting my shipment wrapped and out the door!! Always reliable service at…read morethis ups store

Very unprofessional and rude. Notary claimed to have been doing it for 40 years, but wouldn't…read moreprovide service because she "hadn't seen something before." Wouldn't listen to reason. Notary at a bank down the road did it without hesitation. Big waste of time. FYI, from FL Statues governing Notaries: A notary can acknowledge a signed document in some circumstances. This is called an acknowledgment, and it's the only type of notarial act that can be performed on a document that's already been signed. A notary verifies that the signer voluntarily signed the document. The signer must be present to confirm that the signature is theirs.

Tonya and Kayla are the nicest people, just exactly the kind of people I like to do business with…read more Kayla is great at packaging things up and getting them ready to ship. She takes all the guess work out of a job that I always feel less than good at, and she does it with a smile! All of my packages have been packaged just right, and received right on time! I love the items for purchase here, too! Tonya supplies all the things I like to buy! I got beautiful Bibles, Old Fashioned stick candy, Inspirational items, purses, jewelry, great souvenir cups, and wonderful natural soaps and lotions here! In fact, I'm out of Lavender lotion again, so I'll be stopping in again very soon! I am so glad I found this wonderful shop!

Absolutely the most pleasant experience I've recently had. I needed a document notarized with 2…read moreadditional witnesses. The interaction was friendly, and the value was outstanding. It is my new place for all of my "shipping solutions."