Love this little place, employees always kind and willing to help, never to busy. Just a great…read morelittle place to drop in for stationery, stamps, supplies or to mail/ship something. They offer USPS, FedEx, UPS basically all your major services.

Truly a hometown business feel to these helpful folks. I can have anything shipped there if I can't…read morebe available at a particular shipping time. This business is warm and personable and I feel it truly a safe place to hold or ship my treasures.

Friendly service at a great value. What more could anyone ask for? My mailbox was hit. I called…read morethem on Tuesday morning, they arrived later that day, installed the new mailbox, and left my yard looking like a yard should look. Plus, I got a warranty!

From the owner: Custom Work, Industrial Services, Residential Services.read more

I'll bring all my packages here raptor unwrapped, big or small they're always open on time and…read morethey're always friendly even when there's a line of a few people it's worth the wait because the guys here are so polite and friendly and they know all of their customers my name good job guys

This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.

Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!…read more This UPS store & their main head quarters company is the worst! I would never recommend a friend/family to come here to do any services. I shipped a huge brown box with car parts (estimated worth value $4,000) package out on June 27. I paid extra for the packaging services at this store. Receiver was scheduled to receive packer on July 14. Receiver contacted me that it was never received. Came to the store, the white young lady that's supposedly the manager explained to me that there is nothing they can do, but you can take it up with Ups main office. The only thing they can tell me that it was shipped out (the day I brought the package and it's tracking number). We'll I had both those informations already, but how is it that y'all can pack it up, ship it out, but can't do anything about it? This is not a reliable store/service after all. Tried taking it up with UPS main office about the claim. I've spoke with estimated 23 ups reps, seems like no one wants to resolve this case, I keep getting transferred to the next person and next person since July, but still no resolution. Therefore, my package sent is lost and ups does not want to refund the package. Store staff rate: 0/5 Store service rate: 0/5 Store recommend: 0/5 Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!

Super helpful and service oriented! A fedex truck destroyed my mailbox on a Sunday in December. and…read moreI wanted to get it fixed quickly given how much mail we were getting around the holidays. I asked for a quote on Monday morning at 10am, and the whole job was done by Monday evening at 7pm! Invoice was in my inbox and I was able to pay via credit card. Easy peasy My new mailbox looks fantastic and the pricing was very reasonable considering they had to do some cement work to get the box installed properly. Highly recommend to anyone looking to replace their mailbox.

Terrible customer service with the owner. Debases the employees. Refuses to pay the employees…read morepromptly. Only asked service due to one employee being a family member. Karma comes around is all I will say. Overpriced products, delay in setup and does not respond in a professional or timely manner!

Complaint Regarding Delivery Failure - Tracking #1Z1WE1024209387418…read more I am submitting a complaint regarding the handling of my delivery for tracking number 1Z1WE1024209387418. I initially received a notification that the package required a signature and would be delivered March 5, 2026 between 1:00 PM and 4:30 PM. When the package had not arrived after 4:00 PM, I contacted UPS and was told the delivery would occur by 9:00 PM that evening. The package was not delivered that day. The following day, UPS attempted delivery at 2:33 PM, at which time no one was home to sign for the package. When I saw the notice, I immediately called UPS and was told the driver's supervisor would be contacted and that I needed to be home at 6:30 PM for a redelivery that evening. I made arrangements to be home at that time, but no delivery occurred. I then called UPS again and spoke with a supervisor named Rudra, who informed me that the package would not be delivered until the next day, although he could not confirm a delivery time. The system was showing a delivery window of 12:15 PM - 4:15 PM, but there appeared to be no coordination between customer service and the actual delivery operations. This situation required me to adjust my schedule multiple times and potentially miss work based on inaccurate delivery information and commitments that were not honored. Customers should not be expected to take multiple days off work due to unreliable delivery windows and inconsistent communication from UPS representatives. This experience has been extremely frustrating and reflects very poor service and lack of coordination within UPS operations. I would appreciate clarification on how this situation occurred and what steps UPS will take to prevent similar issues in the future.

I rarely need to mail something at UPS and I find this store is closed more than it's open. Highly…read moreunreliable. At least 4 times I'm driven up to find a note taped to the door. Complete waste of time. Avoid at all costs - safe yourself the frustration.

This place is incredible. We use it for our private PO Box for work. They are cheap reliable and do…read moreeverything with excellence Mark the owner is always there and willing to help with whatever you have. They also have great design services too. They make printing and shipping simple and fun.

I have been dealing with Mark at AIM Mail center for several years and wouldn't go any where else…read morefor my business needs. They do everything....business cards, invitations, graphic design, mailings, promo items, banners, door sinage, napkins, cubicle nameplates, etc. You name it and Mark can get it done quick! Their onsite graphic desiner, Heather is amazing. You tell her what you want and you get it! They are my "go to" place for everything! This is a class act store. Professional, dependable and they know your name and remember it. Don't waste your time going anyplace else.

Of all of my customer service experiences this place has one of the lowest levels that I've…read moreexperienced--and from of all people, the owner. As I decided upon which box service I was going to get, the owner--an older White man--took it upon himself to let me know how he could change his rules (such as the 24 hour access), minimum term of service (6 mo compared to 3 mo) and the prices whenever and however he wanted to. I suggested to him that that would be a bad idea if he picked and choose who and how he did that to; he let me know that it would be best I went somewhere else. I GLADLY took my business somewhere else--though I didn't need him to tell me that. This was the second Nasty encounter with this owner--the first was when I had a document notarized--you talk about a trip! One of my top 3 worst customer services period. NEVER again!

The manager needs to attend a class on customer relations. I have been there many times and he is…read morenever friendly or helpful but this is the first time he was a rude ass. My last trip.

Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

I heavily rely on them for various print jobs that I often need. Their self-serve copy/print…read morestations are my favorite! Just plug in your flash drive, swipe your credit card and you are ready to roll. Your printed materials will be ready in seconds. If you need larger and more complex print jobs done, email them what you need done and the timeline you need it in and they will get it done for you. I didn't discover this location until recently, but they have always been there when I needed them. The parking lot is small, so you may have to fight for a spot depending on the busyness of the other establishments. Shipping packages? They can take care of that for you, too! So, remember: print jobs large and small, easy or complex, come here to professional service and high-quality products. Trouble finding them? They are in a small plaza next to the Chick-Fil-A on Siegen Lane.

Great customer service! I've been here twice because I had to send stuff to my insurance company…read moreand Lindsey, Susan and Gia were great! I was already so stressed and overwhelmed because my house got flooded but they were all so helpful with everything! Everyone was so willing to help and they helped me get all the paperwork to the insurance company so quickly. I will never go anywhere else again.