I had a great experience at UPS during the holiday season! I had a package that I wanted to send to my friend after Christmas. As expected, the line was at the door and the store was packed with people. While I was in line, I had an employee ask what services I needed to make sure I was standing in the correct line, which I appreciate. Apparently, if you have an Amazon return, that is a different process in a different line in the store. When I got up to the counter, the employee was very nice and helpful. My service was quick and pleasant, and my friend got her package before the intended arrival date. Very happy with the price and customer service of this UPS store. read more

i added a 5 star review for the employees who are always incredibly noce and polite. since then however the owner of this particular store charges $2 to tape a box, even if it is just to cover a small spot. it was $.50, then $1 and now $2. they also raise their prices above other places such as stamps. i asked about contacting the owner and they said he's tired of hearing complaints about it so they gave me another number. i don't want to give the manager a hard tome for something he can't control so I didn't call. I will never send packages there again. read more

Really nice and helpful workers, but way too over priced!! I paid over $25 to ship a pair of sunglasses. They charged around $10 for a small box and like $15 to ship. Go to USPS, save some money. read more

Lies about delivery attempts ......................................... Lies about delivery attempts Lies about delivery attempts

I just had to do an Amazon return drop off. The workers there were friendly and welcoming. There was no line and it was very efficient. Thankful for those workers because I dread returning packages! read more

I've come to expect more from a UPS store and these peeps were really good but not great. The were nice and helpful, but not to the level I expected. On the flip side, this store is open 7 days a week and they are in a convenient location. read more

I have been trying to ship my Sons Tuba for repairs and have tried several locations and competitors, all have told me they couldn't ship it because of the size and that i would have to box it and bring it back. the three associates here, took the opposite approach and not only took care of the boxing, they also made sure that it was packed properly. it helped that two fully understood how fragile the instrument is and made me confident that it will be handled with care. could not ask for better service and/or attitude. highly recommend this location for any shipping needs read more

As God as my witness I will never order another product from anywhere that uses UPS again in my life. I will go out of my way to make sure UPS isn't handling anything of mine ever again. Their incompetent driver can't read numbers on a mailbox, their customer service workers are liars and so was the supervisor. My item was sent to a state that I do not live in and wasn't my shipping or billing address. Done with UPS!!! Never again. read more

The federal government charges enough for items. It would be a good idea if UPS didn't mark up a book of stamps by 2.20 per book. That's 22.5 percent profit in a consumer item, when I was coming in your store to pay for your custom services anyway! The store itself I didn't have a problem with. It was clean and good service. The business practice however..... Maybe I am just out of touch! read more

The UPS Store - Stamps cost plus 22.5 % profit !!! Wow! - Shipping Centers Near Me - Baton Rouge, Louisiana

I had a horrible experience today with this store, I walk in with a package I'm sending back to amazon I have the package sealed, with a return barcode conveniently placed on the outside of the box, one of the workers tells me that the return label is not the right one. I point out that the label clearly says I can return the package with this label to any ups store if I decide I don't want a pick up. He says I have to sign in to my amazon to get a new label I say sure let's do it after it not working on my phone, because the employees cant remember the WiFi password they instruct me to use the customer computer. After which I'm inquiring exactly why they couldn't pull it up on the store computer like they were doing for the lady next to me. The employee shrugs, I put my card in and go do the same thing I did at home print the same label as I did before and the employee tells me to log off which it then charges me $2 and when I return to the counter the manager I assume says to me oh yeah you have to switch carrier options. When I asked for my $2 back he chuckled, "I see your logic but you're not getting your money back." If this is how you treat your customers I won't be back, and I'm writing home office on my experience. read more

I have a business box here so I go quite regularly to pick up mail and I have a great experience every time. Of the 20+ times I've had to ship something out or receive something, I only had one issue with a package being misplaced but it turned up a couple days later. Definitely a great place for shipping or shipping supplies. read more

this is the best ups store! i hardly ever have to wait in line because it is so well-staffed. i recently needed to stop a package that I had mislabeled and Ross dug through their packages to hole it for me at the last minute. i will always go back to this store for shipping. read more

I received excellent service from Jaquan. Very friendly and definitely made me want to recommend this location. Thank you!!!

When trying to buy boxes, they will ask you what you're buying them for...very strange. Can I not just buy boxes for whatever reason I need them for??? Maybe they have homeland security to answer to or are really attached to their boxes and don't want me to abuse them. If anyone has any other ideas...I'd love to hear them. read more

Stopped by on my way to work. Very quick service by a polite and professional young man!

Came here to drop off a package and was treated well by a competent person. No labels to fill out, just walk up to the counter - they take your shipping info and that's it. Easy peasy... the way it should be. read more

A co-worker and I came here on a Sunday afternoon needing to print out about 900 packets. The guys working here were SO helpful! They took care of setting it all up for us, making sure we had exactly what we needed, and even told us we could leave and come back to pick it up. The prices were cheaper than the other places we went (FedEx, mainly), and there was no extra charge for having the employees set up our printing. They also stayed late to let us finish some of the packets, and were thoughtful and nice enough to come up with the idea of sending our order over to another store that would be open later so we could get all of our order done. They really saved us on this one because we needed all of these done for the next day. They were super nice, helpful, courteous, friendly, and just all around great. Plus, cheapest printing prices we found! read more

These guys are awesome. I ship out orders weekly for my online business, and they are always helpful and have my pick ups ready for me when I come in. I guess they know my schedule by now. lol I was inspired to write this review when I watched them help a rude customer today. The staff was extremely polite, patient, and professional. They deserve a medal for dealing with that guy. read more

Horrible experience with this store!! I have had multiple issues with getting my packages coming to my house. I have had to reorder things because I did not ever get them delivered, and I also was hung up on multiple times by one of the workers. It was the worst I had ever been treated by someone in the customer service industry. I got hung up on multiple times, by the same employee, who changed their name each different time I called back. It was ridiculous. The workers are always so miserable and not friendly at all. read more