This week was the second time we utilized TSR for our shredding needs. Each site visit was…read more professional and orderly. Josh was our customer representative who was very helpful, friendly and proficient. Even though it was an obstacle(sort of) course for the crew to get the boxes downstairs they did it in a proficient and neat manner. We will definitely use them again for our future shredding needs. AH, Plaquemine, LA

BEWARE. Rip off. I brought three small boxes to them. One was not any larger than a shoe box. The…read moretotal amount of paper I brought didn't even fill there bin yet they charged $10 per box. VERY MISLEADING. They should charge by how much paper is put in their bin. How you get it there should not enter the equation!

My wife and I went into this location to have a photo printed out. We got there as soon as the…read morestore opened and we waited to get assisted since there were a couple people ahead of us. We waited patiently to get help and there were two employees there at the printing station Carla and Ashton. It took about 30 minutes to get Ashton to help us and she looked as if she didn't want to help us at all. She had issues with the computer and asked Carla if she come assist her but she was busy with a customer. So after another 10 minutes Ashton was finally able to receive the photo we wanted printed out. There was an issue with the photo having white borders around it and we asked if she could remove them or expand it to fit a 16 x 20 print. She then told us that we would have to do it ourselves and when we asked how to do it she rudely told us that she didn't know. At this point my Wife and I was there for almost an hour for absolute trash service. While everyone else was getting helped while we were waiting, We were constantly getting skipped while people were coming in and out getting their questions answered. The employees need to be retrained on customer service because that was the worst experience I've ever had at this business. This was a huge disappointment because we were looking forward to having our photo printed out. If I could give this zero stars I would.

It's not the train wreck it was several years ago. They seem to have their stuff together now;…read moreAlthough, I just went to get paper for my printer. Things were organized. Nothing to complain about. They have all of the office supplies you could probably need as well -- computers, modems, desks, chairs and such. Get this. A pack of 500 sheets of printer paper can run you between $19-$22 depending on the thickness of the paper you need. Not Office Depot's fault. Things are more expensive expensive now but that seems a little steep. Should last me a while, though I just needed to print out a few things. Also, as I was wandering around looking for the paper, I passed by an employee and asked her if she worked there she said she would be with me in a second and walked on, but she did send someone else to find me and help me which was good customer service. The poor kid at the register didn't seem too happy to be there, but I get it. No judgment there!

Top notch customer service and products. They worked with us on all of our needs and were very…read moreunderstanding when unexpected issues arose. John and his team go above and beyond for their customers.

Omg!!! How grateful am I to have a locally owned business in my area that sells restaurant…read moresupplies! I am there at least once a week getting supplies for work. Every thing from non stick skillets, to spatulas to bus tubs and trash cans. They have it all!!! The people working there are so nice and helpful too. I've been, maybe 4 times, and have never had a bad experience

Upon entering the business, I was not greeted. I was looked at with a dirty look by Angela. This is…read morethe 2nd time I've come to this location and had an issue. I got flyers printed for Valentine's Day & they printed them on the wrong paper. The color was dull which obviously meant the ink needed to be changed. The flyer also was not fitted to the paper as I asked and what made it even worse was the uneven white border. On today, I went to pickup stickers & some other items I needed printed. It was Easter themed. The colors were supposed to be vibrant. The items I received was again faded & opaque looking. They were NOT fitted to the page yet again. I should've taken a picture of how ridiculous it looked. The manager Angela had a nasty attitude. She proceeded to tell me that was what I ordered. I asked for a refund and she snatched the paper and walked off. Very unprofessional and very rude! I would hate to work under a person who half ass does things. I will not be back to this store! It is a couple days later & instead of being refunded, I have been charged twice for the same total. When I called the store, They attempted to say that my card was stolen. LOL!

I made a photo print order on Thursday morning, received a confirmation email that my order would…read morebe ready on Friday. Friday at 3pm I called the store to check the status of my order. After me re-explaining myself multiple times and being put on hold over and over, the girl came back to the phone and defensively said "we got till 5pm to complete your order." My order (3 prints) was not ready till Sunday afternoon. I just went to pick up my order (Monday) and there was nothing in the bin where it should be filed by last name. When I asked about it and told them about my order, the girl behind the counter found my pictures, just filed in the wrong spot, and corrected me and told me I made the photo order on Saturday. Then when I actually checked my pictures, they're dark and grainy. Bad customer service and bad quality product. I highly do not recommend Office Depot for photo printing services. **I also want to add that I uploaded the original files from a professional photographer, so the poor quality was not on my end.

A very helpful worker on the printer section patiently solved my problem. An experience restored my…read morefaith in people.

Why does the hours of the store on the door and online state that they are open until 6? I am in…read morethe parking lot at 5:15 and there is an employee in the store and the store is locked. There are at least three customers who have pulled up to the store after me.

Great service! They are knowledgeable, efficient and friendly. Quick & easy packaging and returnsread more

From the owner: Locally owned business that offers shipping, custom packing, packing supplies, suite boxes,…read morevirtual mailboxes, faxing, digital faxing, printing, shredding, gift wrapping, and gift assembly. Ship Lafayette services are for businesses and residential.