FedEx was an absolute lifesaver when our office printer went down and we had an emergency print…read morejob. Jessica went above and beyond--she smartly resized the files to fit more per page, saving me both time and money. Big thanks as well to the team at their sister store on Airline; when they were slammed, Lindsey took the initiative to call Jessica to make sure I was taken care of. Thoughtful teamwork, great service, and real cost savings. Highly recommend.

I had two returns and I was advised to bring them to FedEx to ship back. There was a line when I…read morearrived but they were so with that by the time I had everything in the store the line was gone and I was up. The employees were fast and friendly.

Complaint Regarding Delivery Failure - Tracking #1Z1WE1024209387418…read more I am submitting a complaint regarding the handling of my delivery for tracking number 1Z1WE1024209387418. I initially received a notification that the package required a signature and would be delivered March 5, 2026 between 1:00 PM and 4:30 PM. When the package had not arrived after 4:00 PM, I contacted UPS and was told the delivery would occur by 9:00 PM that evening. The package was not delivered that day. The following day, UPS attempted delivery at 2:33 PM, at which time no one was home to sign for the package. When I saw the notice, I immediately called UPS and was told the driver's supervisor would be contacted and that I needed to be home at 6:30 PM for a redelivery that evening. I made arrangements to be home at that time, but no delivery occurred. I then called UPS again and spoke with a supervisor named Rudra, who informed me that the package would not be delivered until the next day, although he could not confirm a delivery time. The system was showing a delivery window of 12:15 PM - 4:15 PM, but there appeared to be no coordination between customer service and the actual delivery operations. This situation required me to adjust my schedule multiple times and potentially miss work based on inaccurate delivery information and commitments that were not honored. Customers should not be expected to take multiple days off work due to unreliable delivery windows and inconsistent communication from UPS representatives. This experience has been extremely frustrating and reflects very poor service and lack of coordination within UPS operations. I would appreciate clarification on how this situation occurred and what steps UPS will take to prevent similar issues in the future.

I rarely need to mail something at UPS and I find this store is closed more than it's open. Highly…read moreunreliable. At least 4 times I'm driven up to find a note taped to the door. Complete waste of time. Avoid at all costs - safe yourself the frustration.

Great professional service in WBR parish and surrounding areas. Ready to ship gifts, food, and…read moreother items to family and friends GeauPostal.

From the owner: What do we do? We ship! No matter the weight or size we'll find a way to get your package moving.read more

Very nice staff. Helpful and pleasant. I love using this store. Never had a problem.read more

Great service love Miss Cindy she did everything professionally and was extra friendlyread more

I heavily rely on them for various print jobs that I often need. Their self-serve copy/print…read morestations are my favorite! Just plug in your flash drive, swipe your credit card and you are ready to roll. Your printed materials will be ready in seconds. If you need larger and more complex print jobs done, email them what you need done and the timeline you need it in and they will get it done for you. I didn't discover this location until recently, but they have always been there when I needed them. The parking lot is small, so you may have to fight for a spot depending on the busyness of the other establishments. Shipping packages? They can take care of that for you, too! So, remember: print jobs large and small, easy or complex, come here to professional service and high-quality products. Trouble finding them? They are in a small plaza next to the Chick-Fil-A on Siegen Lane.

I took a prelabeled package to this location. I gave it to…read moreLaWanda. it had an authorized Fed Ex label on it . that was 6/6/26. it was a Saturday afternoon sometime around 3 pm. it had a $650 dress to be returned to the manufacturer. I didn't get a receipt. Obviously, LaWanda never scanned the package. She took it and put it aside. By Monday 6/8/26 the manufacturer knew since he owns the Fed Ex account that the package had not been scanned. He had initiated the label so he could see it was not logged into a track number which was in delivery. I went to Siegen Lane 6/9/26 and spoke to La Wanda. She would not reply to why the package had never been scanned. She said aNew driver had picked it up. She called " over there". wherever that is and inquired. She told me to keep calling back. Then, I spoke to the manager ,Susan many times over the next week. I met her. She claimed she went thru all of the store videos for 6/5/26and 6/6/26 and I was not on them. I finally gave up. On 6/ 20/26, 12 days later, the box with the dress was delivered to my home by a driver from Express.com. Inside the box was the expensive dress, and orginal shipping label and a letter from a company, Express.com stating that the packGe could not be delivered. Unless you are a fool, DO NOT USE SIEGAN LANE FEDEX. I am fortunate My prayers were heard and answered. . I am warning others.

Originally, this was going to be a 1 star review, but my lack of satisfaction is not the FedEx…read moreShipping Center. I was supposed to receive a delivery via FedEx to my office last Wednesday or Thursday. Nothing. I received the tracking number Monday and when looking at it online I was shocked to see there were delivery attempts at least 4 times between Thursday, Friday and Monday but unsuccessful because my business was "closed"---that was untrue on all delivery times except for one as I was at office on all delivery times except for one --Thursday at 6:30 pm or so , I was not in the office. Anyway, in looking at the tracking number online Monday afternoon it indicated delivery could be picked up at the FedEx center at 6:00 pm so I left my office at 6:30 pm and arrived at the FedEx center at 6:50 pm or so---well, the center's open until only 6:30 pm.--shocked me but okay. Not happy but decided I was late so I would return today---I did so shortly before 11:00 am and the letter was not there because it was out for delivery! I was told I could return after 6:00 pm....i was in my vehicle trying to decide what's next and not very happy when the FedEx centers lady who spoke me walked out and told me to wait---that she was trying to call the driver ---she did so and shortly thereafter informed me that the driver could drop off the letter at a Kinkos/FedEx near my office --that was suitable to me and I received my letter this afternoon when I went there. Thus, while I am unhappy and not satisfied as I had to do a lot to get a letter which was supposed to have been delivered to me 5 days ago, I must say that I am deeply appreciative of the FedEx center young lady who worked to solve the issue and problem in a satisfactory manner---and did so. This the 4 star review--she should get 5 stars but I cannot do that as I was in my office Thursday and Friday and Monday at the stated delivery times but no one knocked on our office door or window so 4 stars. And another thank you to the FedEx center and the helpful worker.

I'm a cancer patient. Medicine was supposed to be delivered to my home in the Zachary area today. I…read morereceived an email saying that it was delivered at 1:06 pm. No it was not delivered! This is very expensive and dangerous medicine. It requires a signature. Apparently, the delivery person forged my signature. That's not the first time this has happened! I've explained to a delivery person the importance of them doing their job correctly. Seems like they don't care to listen! Pathetic!

I would like to take the time to thank William, Christian and Lamyra at the UPS store #2070 in…read moreBaton Rouge on Highland. The are top notch in my book. I needed to create a shipping label, email the label to a company for them to send an important document to my husband's business. I don't know if I would have been able to do this without their assistance. I just wanted to say I appreciate them so much. Greg, you have some great employees. The hand holding they did for me was well beyond their job duties. You all are a great team!

The UPS store rock! You can drop off your Cox equipment, your AT&T equipment and Amazon returns…read more Plus you can order prints online. And you can have them pack and ship. Day 1: I actually ordered prints at a different UPS Store but came here (whoopsie). But no matter. The gentleman was so helpful I just had to give him a shout out for niceness. Day 2: I ordered her today and things were ready at 8:05. Awesome service

This UPS store is awesome! The friendliest & most helpful…read moreOwner & staff. The young ladies that work there are exceptionally polite, professional, helpful & always greeting you with a smile! Only mailing center u need to use --

This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.