This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!! I sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box. read more

Warning you now, DONT DO ANY SERVICE/SHIP HERE!!! This UPS store & their main head quarters company is the worst! I would never recommend a friend/family to come here to do any services. I shipped a huge brown box with car parts (estimated worth value $4,000) package out on June 27. I paid extra for the packaging services at this store. Receiver was scheduled to receive packer on July 14. Receiver contacted me that it was never received. Came to the store, the white young lady that's supposedly the manager explained to me that there is nothing they can do, but you can take it up with Ups main office. The only thing they can tell me that it was shipped out (the day I brought the package and it's tracking number). We'll I had both those informations already, but how is it that y'all can pack it up, ship it out, but can't do anything about it? This is not a reliable store/service after all. Tried taking it up with UPS main office about the claim. I've spoke with estimated 23 ups reps, seems like no one wants to resolve this case, I keep getting transferred to the next person and next person since July, but still no resolution. Therefore, my package sent is lost and ups does not want to refund the package. Store staff rate: 0/5 Store service rate: 0/5 Store recommend: 0/5 Warning you now, DONT DO ANY SERVICE/SHIP HERE!!! read more

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I went to the UPS store in Baton located on Siegen Lane. What a pathetic and useless man waited on me. I needed to get something notarized and he was getting packages ready for shipping. That fat greasy blob said that he was just to busy to notarize any papers. Needless to say there were 2 other workers in the building. His additude was HORRIBLE! I found another UPS store that had a notary, drove there. They were also hustling around with getting packages to send out but miraculously they notarized my papers and I was out of the store in less than 5 minutes. That man was useless and was a total A-hole to me. NEVER, NEVER will I go back to the UPS on Siegan Lane. that SOB needs another job that doesn't work with people! WHAT A JERK! read more

I had to drop off an Amazon return and the employees were super nice and friendly. They were also quick. I'll come back to this UPS store.

I came in for some questions about the best way to ship my art and didn't have a clue what to use. Luckily, Kristen was there to help me ship my painting. Its been a while since I went in, but I wanted to shout her out for her amazing help! read more

I always have great service from the staff at the UPS Store on Bluebonnet. They're courteous, prompt and always wish me a good day on the way out. Keep up the good work! read more

Terrible customer service. Clerk smacking her gum, not paying attention, had to redo everything multiple times. When I commented that it was not a good experience, was told that I was rude. Sure. The customer is always the problem. Frustrating beyond all measure. Will not ever do business here again. read more

I love my UPS store on Jefferson Hwy! Greg & the rest of the staff are always so helpful with whatever I need to do for my businesses, my sorority or any personal packaging or printing projects I may have. They have a quick turnaround & everything always looks great! They bring the heavy packages straight to my car. Additionally, everyone is nice, always in great spirits & have great conversation. I look forward to going to pick up my packages from them. read more

I dropped a package off, they scanned the code and we both had masks on. I was in and out in under one minute!!!

This UPS store is awesome! The friendliest & most helpful Owner & staff. The young ladies that work there are exceptionally polite, professional, helpful & always greeting you with a smile! Only mailing center u need to use -- read more

Convenient, curteous, fast. I've thought about moving in but I'm not sure what's on the menu.

No issues at all arrived at location on time and was able to business as usual No worries

This location is my go to UPS store in Baton Rouge. All the employees here are so helpful friendly and knowledgeable.

It's always a pleasure to ship with UPS. The staff is always pleasant and helpful and the package always arrives at its destination just as promised. read more

I needed a very sentimental piece of artwork of great family significance shipped across the country. Greg was very courteous and timely in my request, and I was very impressed upon delivery to find he and the team had done a GREAT job in ensuring the package's protection. It arrived in pristine condition right on time. A very heartfelt thank you to everyone there! I strongly recommend anyone needing shipping, packaging, or any of their other services to use the UPS Store! read more

"Shipping, printing and so much more". I went in to the UPS Store to get some documents printed from my flash drive. The moment I walked in, I was greeted by Emily. She was very sweet and eager to help me with my printing request. I handed her my flash drive and she was got my documents printed within seconds, so I was out of there within 5 minutes. The parking is plentiful and if you have a larger print job that will take some time, you can go to one of the surrounding eateries for a bite. For 2 printed documents (in black & white), I paid 20 cents and it was all done with ease. Thank you Emily for being pleasant and providing excellent customer service. read more

Fantastic place. They do it all. Printing, graphic design. Posters, shredding, business cards, flyers. Of course printing and packaging and PO Boxes. Very friendly and attentive customer service and convenient location. read more

Very professional and friendly service. Keep up the good work! UPS on Highland and Lee.

My experience has not been positive here. Employees are generally not efficient or knowledgeable. Customer service is not a priority.

I have done business with the UPS store for several years now. Besides the obvious services (shipping and packaging) which they do a great job at, they also do a lot of printing services for us. Their prices are competitive, and they have always come through for us when we need something done on short notice. Their staff is friendly and great at solving problems for us. I would recommend anyone that needs shipping, printing, packaging, or design work to use the UPS store. read more

I came in with a sales binder that was costing me over $25 a piece. Greg and Frank helped me customize a new booklet which was much better looking than my original and got my price per booklet down to $7 a piece. They even stayed late to print the 30 booklets that I needed for my event the next day. read more

On Sept 18 UPS delivered a small package to me at Tapestry Bocage Apartments after 6pm knowing our front office was closed ( as they deliver multiple packages everyday to this location). The delivery person didn't ring our apt so that I could come down and pick it up. The package was returned to the store which called me the next morning to come and pick it up. I'm confined to a wheelchair and can't drive, which I explained to caller, but he refused to have it redelivered. The store is 3.9 miles away thus making it impossible for me to get there. I have lived in 3 states in the past 4 yrs and the UPS service is worst here. I would rate it below 1 star if possible. I am sending same message to Amazon requesting my future packages be sent by alternate carriers. read more

Rip off. Quoted $17 for shipping. Needed a box. Total was $38. Really? A $21 box! Never again! Ridiculous. read more

Always super fast turn times, excellent work at great prices! Have used them for business cards as well as many other services.

Thanks for shipping my large, ceramic ram's head carefully.

I use UPS store mostly for returning home shopping items from various online retailers. As long as your packages are boxed properly and pre-taped (if you do not provide your own tape, be prepared to pay a $1 tape fee) you will have no problem. Have your return label handy and you'll be in and out quickly! My packages have never been lost. read more

We use the UPS store on occasion and have always been very satisfied with their service. If you have something to ship that requires being put in a box, you should furnish your own box if you can. Their box prices can be pretty pricey. read more

I love UPS services always on time drivers are so friendly keep the good work up and going very very satisfied!!!!!!

The UPS location on Jefferson Hi-way corner Bluebonnet has excellent staffs. They go beyond expectations, they always bring positive experience. There was one time like a minute before closing I was rushing hoping they would not close on me and I was not disappointed. Staffs here allowed me to go on and finish transaction with no attitude. Grateful for you, cheers to more excellent service. read more

I've used this store at least once a week for 2 years. Staff has always been polite and helpful. Greg and Frank deal with some fairly needy customers (not me, of course) and never seem impatient. They offer help to the car with big packages and keep the place clean and tidy. read more

I recently ordered a package of live fish and when I was going outside to get it from the idiot he threw it on the concrete and the package said fragile on top of the package but he threw it. I could of had a ten thousand dollar fish in it and it clearly said fragile on top but he threw it and one of my fish died. I believe it was because of him because I could tell it just recently died. im very pissed off I wish I could choose who delivers it but I can't. I don't think he should work for ups if he's gonna treat packages like that said fragile or any package know matter what he shouldn't treat them badly. He needs to learn how to do his job better or quit. read more

Customer service is usually good. With that said, on 3 different occasions I was told my package was not there even after receiving the email delivery notification from UPS that it was delivered to this location. Today it took 20 minutes to find my package after being told it was not there and having the employee call UPS to verify it was actually delivered to this location. If you use this store, be persistent in stating that your package was delivered and have tracking numbers and documentation. Be prepared to wait. read more

Over the course of the past six months or so, I have had an exuberant amount of print jobs and designs that needed doing. Banners. Invitations. Bound Documents. Even plastic stickers. All of these I have been able to not only get printed, but also professionally designed, at the UPS Store. Their entire team has always been incredibly courteous and helpful. Special shout out to Kristin, their print manager and in house graphic designer. She was a life saver for a last minute banner design that turned out incredibly. There's a lot of print store options in the Baton Rouge area. But the UPS Store has earned my business for the foreseeable future. read more

Kristin and Greg were awesome to work with and helped me design some flyers for an event. She was quick and made exactly what I needed. Will definitely be using again. read more

Best place in Baton Rouge for shipping and printing! Friendly staff, competitive pricing, and always willing to go the extra mile to help even when it's last minute. Super fast turn around and can even help you design documents and graphic prints. read more

Very helpful and mindful of my time despite being very busy. I have used this UPS location more than once due to the excellent customer service. read more

UPS does a great job sending timely updates on tracking and deliveries and they place packages at our side door as we request! :)

This is my UPS store! They have saved me twice on last minute print orders. Their print products are crisp and professional. I won't be back to the big box print shops anymore. Greg and his staff are very helpful and courteous. I will bring all my print needs to them in the future. read more

This store has transformed into something greater than I have imagined. The store became polished, and the employees became friendly and extremely helpful. They have everything you could possibly need in the store now. It is just wonderful! read more

I go to The UPS Store to print out all of my projects for school. I love how you can upload documents and files to print on the website and pick them up at the store. It makes my life so much easier! Thanks guys! read more