Store locked up shop and went home early. All lights were still on and the OPEN neon sign…read moreilluminated. Very frustrating.

The new owners are FANTASTIC! My husband, whom usually never does any returns, was not able to do…read morea return on his phone. The new owners stepped right up and helped him so he could get his return completed and on it's way! Thank you so much for your friendliness, patience, and helpfulness! We really appreciate having business owners like you and we wanted to say "Welcome to Friendswood!". I'm sure you'll be seeing a lot more business because of your Wonderful customer service and skills! A Plus Pack & Ship - You are the BEST!

Nathan is a horrible manager, employee, and general individual. I truly try my best not to allow…read moremy feeling to intersect when conducting my business. I can ignore a lot of things. However, Nathan has to get out of his feelings when a customer is expressing dissatisfaction with the service he provides. Nathan is demeaning, derogartory, and rude. Since the "mandatory" implementation of US postal F1583 renewal process, this guy has completely lost his mind. It is borderline power tripping. I was not asking for any special treatment, but what Nathan should NOT do is prohibit/delay my process of receiving mail that's address to ME, for ME, and C/O of ME. I've had my box with Pearland Postal Plus for some time and the hassle of changing my service is daunting. Beau and other staff are GREAT, they've never given me special treatment, but Nathan is incorrigible. I hope they find another store manager because he is bad for business.

I called ahead during the week to verify the Notary hours. I came around 10:30 ish in my morning on…read moreSaturday and told the person is out on errands. If you need someone to show up to their job and be present at the designated hours, this is not the place. We are all busy, and plans are weekends accordingly for errands. Call first if you want to be sure.

We just started using Galveston Pack and Ship to have our mail delivered. It has been a wonderful…read moreexperience! I no longer have to worry about my packages: 1.being taken from my porch. 2.being misdelivered by Amazon,FedEx, UPS, etc. It's so convenient to have a service that will take care of my delivered packages. And ALL of the employees there are super friendly and professional. And a special shout-out to Abraham for resolving a Amazon mis-delivery issue that was the fault of Amazon. Abe is the best!

This place is really the best! The workers here are overly accommodating, and pleasant to chat…read morewith. They've helped me time and time again with package returns and pick ups, often giving me little "neighborhood discounts" along the way. Can't recommend them enough!

Just needed copies, as they pulled up as a copy store. I had to sign in to their computer and do…read moreit myself---don't list yourself as a copy store.

Always good service and professional support. Many things to choose from if you want to purchase…read morethings.

I came on 7 different occasions to try to pick up a package, 7 different occasions! The lady would…read moretell me things like "oh we won't be there till 10:30am" when the posted operating hours are 9am to 6pm. For 3 days the place said open but they were never in the actual location to allow me to pick up my package. Just look at this place... disorganized and incredibly unprofessional....

I stopped by here yesterday to get some copies and mail something. It was raining hard. I got to…read morethe front door and it was locked with a sign that said "if door is locked, we are the the back room, call this number and we will let you in" I called and the lady answered and I asked if she could let me in. Her response was "what do you want" in a very annoyed tone. I said i want to get some copies and she said instantly "you need to go to fedex" I was on the way to work and FedEx was like 15 minutes out of my way. I asked her again can I please get some copies, she made loud sigh and told me "why Are you so fixated on coming here?" I literally laughed out loud, I feel sorry for the owner, this lady is gonna run this business into the ground. I live walking distance away and would use them for all my shipping, printing and other needs but I'll never consider going here again now. Customer service is king and this place has none.

They emailed me about my bad experience and offered to cover the unexpected $500 fee to bring it on…read moreoff the curb in downtown Houston. The shipment was still a month later than they said so I had to sleep on the floor during that time. But they were willing to try to make it better, so props for that.

I had to move out of state and there are not a lot of companies out there that help you with small…read moreto medium sized moves. With most moving companies, you either have to move a lot of stuff or move nothing at all as it turns out to be super expensive. ShipSmart made my move very easy and it was performed professionally. I was not able to easily track my move at my convenience but I was able to call and get updates as needed. Definitely recommend!

Literally I LOVEEE LOVE LOVE THIS PLACE!! I am not a bot I'm a real person who needed my passport…read moreASAP!! I went to the office and this wonderful women helped me ( I forgot her name), we went through the process thoroughly but quickly. I picked my passport up yesterday. It took only FOUR freaking days. I was so shocked. Thank you all and thank you Sergio for taking care of my situation so much !! 100\10 HIGHLY RECOMMEND!!

Came here for the first time. My son has a Japan trip coming up in August and we mistakenly assumed…read morethat his passport was good for 10yrs, buuuuut luckily I checked (better later than too late) and realized it was expired last year! I had an appointment at my local post office last Friday and it was the only appointment available until late July. We show up and the passport clerk called in sick and cancelled all the appointments. I was so pissed and also worried because I don't know what else to do so I Google searched what my options were and I came across this place. Please don't get me wrong, I was a bit skeptical about this place, just seemed like a scam or shady, but after some research, I decided to give it a go because we were desperate to get this down in time especially because I'm flying out of state this weekend and won't return until the end of July so I had to help my son out now. Anyways, staff member Jenny helped me over the phone answering the infinite questions that I had for her. She was super friendly, patient and thorough with me so I can better under what I need to do and why. This was on a Friday on the phone with her and I'm located about 2hrs from their office. She's off on Mondays, but she prepped a packet for me to show up on Monday when she didn't have to. She did this off of pure good faith that I'd show up and not ditch. Upon coming to their office, the small and dark parking lot was super empty and there was a homeless guy sleeping on the ground along the stairwell and front entrance. It gave me the feeling again that the good-to-be-true awesome service, was at this shady looking place. It just so happens that that we were just there early and more cars started to fill up the lot. Another staff member, Ricardo helped me and he was super fast and friendly. We showed up at 9am and were out the door before 930am to go to an USPS appointment that Jenny set for me. It was a farther, but necessary drive to take care of this process today so that I'm not driving back and forth. Once we were done with the Post Office, we returned to drop off the sealed envelope so that it could be FedEx'd the next day for processing. Because this was considered "expedited," I had to pay $580 for the whole process plus $35 Post Office processing fee and an extra $45 fee for FedEx services to have it shipped to my house overnight once the Post Office does their part. This office did all the work and we just had to sign and go tot the Post Office. I wouldn't be paying this much if I just paid attention to my son's passport expiration date, but this was a hard lesson learned and timing was against us. Overall, I definitely recommend this business should you ever need an expedited passport. Staff were all around, AMAZING. Parking lot is super small and shady looking lol. Just park and walk upstairs through the front glass doors. It appears that there is no elevators so for those handicap or can't walk up the stairs, I would call first. The hours show 24/7, but they do in fact have office hours. Hopefully Google Edit will accept my request to update their office hours.

What an efficient moving company!! My uncle recently moved from Houston to Melbourne to pursue real…read moreestate investments and was in need of moving and shipping his belongings. After speaking with other servicing companies, he found Sunset International Shipping. They went over the moving/shipping process, covered costs, and reassured my uncle that there was extreme care placed into the items being moved. After sorting out all the details, we set a date for the move. Upon arrival, the staff of Sunset assessed my uncle's belongings. There were very important pieces that required specific care such as the piano and the marble dining table. They kept open communication with us as they packed everything, making sure we were on board with the process. Once everything was packed, we thanked the moving crew for their attention to detail with my uncle's belongings. But you know what the best part is? When you reopen the packaged belongings and find that everything was in the same condition before the whole move. My uncle called me, saying he was extremely satisfied with Sunset!

We were so happy that everything went so well with the move that Sunset International Shipping…read moreperformed for us. If you are looking for an easy, hassle free move this is the place to call, We had a Huge Container needed to be Shipped from Australia to Houston. Once we called Sunset International Shipping and James took care of all our needs explained to us the procedure and timing of shipping and arriving. We decided to go with them after calling some of there former clients and got excellent recommendations. To conclude all our Items arrived with no damage and on the estimated date, We used the trucking on there website and we were contact a few times by Mina who kept updated from the first call. They were extremely polite and professional and I am so happy I called Sunset International Shipping I will never use another company.

I basically use this for Amazon returns they make it very easy…read more I've never had a problem here . Now let's talk about the post office. oh yeah, this is the wrong place to do that.

Terrible experience. I usually use a different UPS store in the area. Stoped by here today to make…read morea quick return. Was trying to charge me extra for services that should be included.