I was looking for a new optometrist since moving to north county. I was able to make an appointment…read moretwo months out since the doctor was on vacation. The visit was pleasant and I had all my questions answered. I really enjoyed my visit. When I paid my copay, I thought that it was rather high. I called my insurance (thinking that I should have checked to see if they were in-network, and they were). I called the office to question the discrepancy in the amount and was told that the charge was for the retina imaging. I was not informed of the additional cost. (I have not had to question additional costs at an optometry office before.) I was told that it gives the doctor a better view of the eye. I really liked the doctor and she answered all my questions. She was very thorough. I just wasn't informed of the additional service/cost.

My son and I just had our first appointments and loved our experience. He has special needs and I…read morewas worried that he would be scared at his first ever appointment but they were so kind and welcoming that he was very comfortable and relaxed. Dr. Peterson is fantastic and has some really cool techniques that I had never experienced AND she is going to turn my favorite designer sunglasses into prescription sunglasses (3 other places told me no). Super excited! Thank you for a wonderful experience, we are loyal customers now:)

It's been 10 years since my last review, so I thought I should provide an update. I now see Dr…read more Weiss since the prior doctor retired. Same great care and service! I changed practices a couple of times due to insurance changes, but ultimately came back to this practice because the entire staff is friendly and welcoming. Dr. Weiss really knows her stuff and stays up to date. She does not hesitate to fit multifocal contact lenses, corneal refractive therapy lenses, or discuss the latest myopia control options and how they work. Dr. Weiss takes plenty of time with each patient to get to know them and answer questions. I never feel rushed as a patient or as a parent of a patient. It makes a world of difference that she interacted with my tween and teen in an engaging and approachable way to make the exams enjoyable (and not just tolerable). In addition, her office has a wide range of sophisticated diagnostic equipment available. Parking is convenient and the practice has a welcoming waiting area with a vintage vibe, shared with other healthcare practices.

Loved my visit. It was a wee bit hard to find but just remember it's in the parking lot BEFORE RSF…read morePharmacy. I especially love that my fave, Dr Witmeyer has joined this practice. She has the best bedside manner and is super thorough so I always feel like she carefully diagnosis my eyes, vision, asks great questions and makes excellent recommendations. The staff there is great, very welcoming, pleasant and professional. Nice waiting area and nice lens cleaners upon check out! A great selection of frames. Check them out!

I had first visited this office two years ago and was seen by Dr. Weiss.  The entire process, from…read moreexam to fitting of my new glasses was flawless.  Times have changed drastically. It started with my new exam, but a different doctor.  The exam, itself, seemed alright.  When my new glasses came in a week later, things went downhill quickly.  I was handed them, asked to look around and then dismissed.  As the afternoon went on, I struggled to focus.  I also discovered several scratches on both lenses.  I called the next day to request to be re-examined, along with having the lenses replaced.  The doctor admitted to bumping up my prescription because of my elevated astigmatism.  A completely new setup was ordered. I was called two weeks later and, again, handed the glasses, asked to look around and dismissed.  I didn't take the time to look at the lenses carefully.  When I got home and went to clean them correctly, I noticed the left lense looked as though it had been cleaned with sand paper.  I've owned my previous pair for two years and they have not a scratch on them. I took them back in, with an attitude.  They said they would address the issue promptly.  Two weeks later, I'm told they are back.  I asked them to inspect the lenses before I wasted time coming back in.  Three hours later, I get a call to inform me that the lab applied the earlier prescription.  I was told I would receive some form of reimbursement.  It never happened. It took another three weeks to get them back, and they were wrapped in foam.  The office assistant informed me that the lab supervisor inspected and wrapped them personally.  As she was the only person in sight, I was handed a set of ill-fitting glasses that drove me crazy. Costco was amazing with the little time it took to fit and adjust them. I cannot recommend Main Street Optometry at all.  As so many reviews have stated, the level of quality and customer service has gone downhilll dramatically.  Warranty withstanding, I will not be returning.

As of right now I'm giving this a 1 star review. I prefer to give it 0 stars…read more My husband went there a couple of years ago and liked it. So we both went last week. First off we weren't told the Dr Weiss wasn't going to be the Dr. We should have been notified and given the option of the other Dr, after all this is a medical visit. This is Covid and I saw the tech Sara in the room behind the reception area with her mask pulled down. I should have left right then and there. When it came to my turn, I asked her to keep it pulled up tight. The eye exam was uneventful the Dr seemed very disinterested. The optician was fine though. But picking up the glasses was horrible. The receptionist handed them to us. We had to ask for them to be fitted. We both said the glasses are wrong. The receptionist said try it but my husbands RX is so wrong he can't see well from one eye and the lenses are size of hideous coke bottles. They are remaking them. As for me every thing is fuzzy. The receptionist said try it. Well today I'm dizzy I can't wear them, I've tried. I've worn glasses for 51 years this is ridiculous. I have no faith or even want to go back to this place but I have to. I'd rather 100% my money back. I've called my insurance company. OBTW they slip in the return policy into the the paperwork after you pay without saying what the return policy is.

Dr. Turner is quite lovely and knows her stuff as does the entire staff! Been coming for years and…read morethey are always on top of everything! I have had a couple of scratched eyeballs which was very painful and they squeezed me in to apply a patch. Their effort was greatly appreciated! It's a pleasure working with them.

My exam started with eye tests done wrong so I had to do them again. If you do not want to buy…read morecontacts or glasses from them they will charge you for your prescription. $139! The woman checking me out gave me so much attitude for asking for my prescription and I repeatedly tried to tell her all I wanted was the paper prescription because I thought she didn't understand. I have never gone to an eye doctor and not been able to get my prescription. She told me it was because it's medical devices for my face and it's not like at a doctors office where they give you a prescription and you fill it at CVS. I was astounded by her tone and answer. I really like the doctors but I left there with no intention of my family going back. I then looked up to see if it's legal for an eye doctor's office to charge you for your prescription. It's not!

Thank you, Dr. Wang for my first pair of progressive glasses. I've never needed to wear…read moreprescription glasses in my life up until now that my presbyopia has kicked in.The Shamir Autograph III progressives glasses you prescribed me (fixed18) were so easy to adjust to. I'm able to see the computer so clear again and my eyes are less fatigued at the end of the day because of the Crizal Sapphire HR anti reflective coating which works so perfectly well with the Blue Zero( (blue light protection enhancement) ! I love my new glasses and the care that you always provide for me and for my family! You're amazing!

The doctor here is just amazing. She took her time and got…read moremy the exact prescription I needed. I have been going to her for 4 years after my last doctor got me the wrong prescription and caused me headaches because of it. There prices on replacing my lenses was reasonable. Thank you for knowing how to to your job properly.

Dr. Sit is the best optometrist I've ever had. He's very caring and makes sure you thoroughly…read moreunderstand your condition. All the other optometrists I've had are very rushed but he really takes the time to explain things with you. His staff are also very friendly!

Optometrix is one of the best I have been to recently. I have seen several optometrist from the…read moresouthbay to the west coast in San Diego county and to me this I would have to be the best. I felt they dialed in the prescription and provided great care on making sure the contacts and the new eye glasses provide met my needs and comfort.

I've been coming for three years and I have a great experience every time with Dr. Chain. She is a…read morewonderful doctor; she's devoted to her patients and provides quality care. She makes seeing the doctor easy, seamless, and often fun in conversation, I will be coming back! :)

Had an amazing experience today just walking in. Our family was in the area for dinner and stopped…read moreby on whim to explore potential options for children's glasses. The location is joyfully designed to welcome you in and the ladies we met representing the business could not have been kinder. They provided top notch communication and service to us ... even though we literally walked in off the street. I think we had the fortune of meeting Ms. Paige (optometrist) who went through her inventory to try and help us identify solutions for a child with a growing head and asian nose (read: big head, no nose bridge, baby cheeks). She gave me a lot of helpful information, presented solutions from her inventory (pulling out eyeglass samples from on the floor and in the back!), and helped to appease some frustrations I brought. (Specifically, it is VERY hard to find good glasses for kids and to understand your options.) I truly appreciated her professionalism and support. We left with helpful advice and options toward a solution. She went the extra mile to confirm our insurance and budgeting options. I would definitely recommend this business to help better understand your eyeglass and optometry needs. We may be back to purchase the eyeglass from her and become her next patients!

The optometrist is amazingly honest and transparent about the billing and ortho-K glass ordering…read moreprocess. Even though I did my initial tests there, she was kind to let me go without charges and recommended me to find somewhere closer to my home based on my situation. I would definitely go with her service if I ever relocate to this area.

I like this place. They are very nice and they do a wonderful work with eye glasses. I highly…read morerecommend it

First I should say Dr. Coleman is 5 star. I would recommend her to everyone who needs an…read moreOptometrist. That said, the company that runs the practice is questionable. I have serious concerns about how they maintain patient information; its a borderline HIPAA violation. They require numerous forms be filled out, many duplicative; and you might consider having an Attorney review them before signing them and waiving so many of your rights. Despite filling out the forms online before the visit, the practice still requires you to sign more forms when you arrive and it seems the staff there has no way to retrieve them. So basically, your private information is out there somewhere unknown, and you have no idea how it is being used and who really has access to it. You should realize, EyeLux is a big corporation. Because of her outstanding service to her patients, I suggested to her that she seek another practice, or that she open her own office, rather than work for a company that requires you to waive your rights as a patient, asks repetitive questions, and doesn't appear to have any answers as to where your private information resides. That is why I suggest you avoid EyeLux.

We been with EYELUX Optometry for about 4 years, and Dr. Brooke has been the BEST! She's patient,…read moreknowledgeable, takes time to explain eye health thoroughly, listens to any concerns. Tech Amanda and Optician Julie are amazing, providing expert help with frames and fitting. They are quick, efficient, and such a great team. A friendly, attentive staff.

Efficient, professional and care about patient, Dr Tran performed a thorough eye glass exam and…read moretook time to explain the retina images. The front desk person multitasked between taking pictures and receiving new patients gracefully. Availability all days is a big plus. Accepting Humana insurance is perfect.

I went to see Dr. Tran because I was experiencing floaters in my eye. I was very scared that I…read moremight have a torn retina. She recognized immediately how frightened I was and not only performed a very thorough exam, but she put me at ease the whole time, explaining why I started having floaters and reassuring me that this is normal part of aging and my eyes were otherwise healthy. Dr. Tran was so kind and patient. I recommend her highly.