1. The Torches Motel

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Barstow, CA

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The Torches Motel

5.0 (1 review)

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5 years ago

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Hampton Inn & Suites Barstow - Guest room

Hampton Inn & Suites Barstow

(107 reviews)

$$

I had 2 different stays on the same trip and they were polar opposites but all and all I'm going to…read morego with 4 stars for this one. I was greeted with all smiles by a very friendly and accommodating staff. Maria was very helpful, making sure I got everything I needed. On my first stay I was unhappy with the room, it was so hot and the AC unit just wasn't doing it for me. The room wasn't cooling down until about 2AM which made my nights rough working in the heat all day then coming in to a hot hotel room. The second stay was a complete 180! The room was far more spacious and the AC until did what it was supposed to do. The gym was nice and clean The room was quiet and very clean. Checking in and out went smoothly and had no problem whatsoever. Plenty of good eats in the area. If I'm in the area I look forward to booking another stay with this hotel.

Very Disappointing Experience at Hampton Inn Barstow I…read morerarely write a review like this, but our experience at the Hampton Inn in Barstow has been extremely disappointing. Our Night Guardians animal rescue team is temporarily staying here because our sanctuary was flooded and repairs will take several days. We have stayed at Hampton Inn locations in Santa Clarita and Arcadia during rescue missions and events and have generally been treated with courtesy and respect. Unfortunately, our experience here has been very different. During our stay, the elevator was not working. Walking the stairs was not a major issue for our team, but we saw senior guests struggling. One older gentleman with a suitcase was having difficulty using the stairs, and that was upsetting to see. A hotel should have a clear plan for assisting guests when an elevator is unavailable, particularly elderly guests and people with mobility limitations. We also experienced coffee being served cold or only lukewarm, and, most importantly, customer service that did not make us feel welcomed or properly cared for when concerns were raised. We don't expect special treatment because we are Night Guardians. We expect the same basic courtesy, assistance, and hospitality that every paying guest deserves. We know Hampton Inn can do much better because we have experienced much better service at other Hampton Inn locations. I sincerely hope management addresses these issues, especially how guests who cannot easily use the stairs are assisted when an elevator is out of service. Hospitality is not just providing a room. It is how you take care of people when something goes wrong Sung Kim Founder Petscentralorg Dogs Lives Matter Night Guardians

TownePlace Suites by Marriott Barstow

TownePlace Suites by Marriott Barstow

(11 reviews)

This was a great stay, after a late start out of Vegas, and getting in to Barstow around 10:30, we…read morechecked the rates and they were actually very nice, so we stopped for the night. The staff were amazing. There is parking with EV plugs if you meed them. A pool and bar is also in site. Free breakfast in the morning, and there are plenty of places to eat within walking nearby.

I've stayed at a lot of hotels, both in the U.S. and overseas, and I can honestly say the service…read moreat TownePlace Suites Barstow has been exceptional. What really makes this property special is the people. Natalie, the Front Desk Manager, goes above and beyond. She makes sure my room is clean, organized, and that everything I need is taken care of. Her attention to detail and genuine concern for her guests really stand out. She doesn't just manage the front desk--she makes you feel welcomed and valued. The bar staff -- Nicole, Haley, and Yolanda -- have been absolutely amazing. From the beginning, all three have made me feel like I'm at home rather than staying in a hotel. They know my name, know what I drink, and somehow make sure my glass never goes dry. More importantly, they take the time to talk with you and make you feel like you're part of the family. After spending so much time traveling and being away from home, that kind of personalized service means more than people realize. Your staff has genuinely come to feel like family. I have experienced great hospitality in many places, but the level of personal attention I've received here has been some of the best since returning to the United States. Natalie, Nicole, Haley, and Yolanda deserve to be recognized by name. They are outstanding representatives of the hotel and the Marriott brand, and they are the reason an extended stay feels much less like living in a hotel and much more like having a home away from home. Thank you, ladies, for making my stay such a great experience. You are truly appreciated.

Best Western Plus New Barstow Inn & Suites - Exterior

Best Western Plus New Barstow Inn & Suites

(39 reviews)

We stayed here 1 night to break up a long drive recently…read more The check in was easy and the staff was very friendly and professional. Our room on the 2nd floor was nice... clean and large. With a small kitchen type counter with a sink where the coffee maker was. Large bathroom with shampoo, soap and conditioner. Free breakfast starts at 6am. There is a small "store" by the front desk for snacks. The room are not very sound proof, we could hear I15 noise, along with the room above us walking around. Other than that, the beds are comfy, the staff is great... a good Best Western while traveling.

So far, the only problem is using the bathroom, it sounded like you're inside a jet plane (noisiest…read moreever), the door doesn't remain open, and there's no turning lights off there. It's best keeping the door closed, anyway, so we didn't have to listen to jets flying all the time. I realized, the light in the bathroom are sensor, and after a long while, it goes off by itself. But, the fan still goes on and on and on . . . .so annoying! It's otherwise, clean, fast elevator, larger fridge, no freezer though. There's no light on the table where I am now. You can also hear the freeway, even though we've stayed in many BW, they're quieter than this. We did got 2 bottled water. The bacon in the dining room was thin, and it's the best I've had. I went back for seconds. They have cut mini waffles. I love those too. Have you tried yogurt on your waffles? Yum!

The Torches Motel - hotels - Updated October 2026

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