I didn't think I would ever have to write this, but I had an extremely disappointing experience at…read moreTexture Salon. I don't think it's fair for anyone to spend their time and hard-earned money on poor service, so I'm sharing my experience. I came in for a flat twist with two-strand twists, a simple style I've had done at Texture before and loved. Unfortunately, this time was very different. My two-strand twists were not completed properly. Many were left unfinished at the ends, and some were already unraveling by the time I got to my car. I also noticed shed hair trapped within several twists, and I was literally pulling loose clumps of hair from my twists as soon as I got to my car. This made sense because after the stylist finished, they put me under the dryer for just a few minutes, then quickly ushered me to the front desk to pay before going back to another client. I wasn't given the chance to properly check my hair in the mirror before leaving. The stylist also didn't clean up the shed hair sticking out of my twists, which made me feel like they didn't really care about the quality of the work. I've had bad salon experiences since I was young, and Texture was the one place I felt I could truly trust. I've been coming here since 2022 because of that trust. After today, however, I feel taken advantage of, and unfortunately, that trust is broken. I don't think I will be returning.

Great service, felt welcomed. Consultation with Angela went well. The process was smooth and easy…read more Fresh start to a healthier hair journey.

Ms. Franz-Che is a Queen Beast.....when I tell yall her Fingers are Magical{my Husband's name} If…read moreyou need a Serious an affordable Loctician, she's the one with out question....Please Believe me, she will not Disappoint you....her Consistency & Customer Service Care is Exceptional!!!

Yessssss!!!!! I recommend this shop for anyone with natural hair. The owner is always on point…read more She's also my Friend/Family

First of all, this was a special and personal trip. First salon visit and surprise for my new…read moreteenager. I can see why they have such loyal customers. So I was lost w a capital lost. Jeremiah, stayed on the phone w me and outside until I found them. . Huge checkpoint for service. Parking garage shared with other retailers. Marlow's tavern and other eateries. Vibe ride is in that building too. Nice!!! Two entrances, both equally nice. Inside wonderfully decorated and spacious. Then I met the golden hand beautician Treana and the lovely Bianca who prepped and relaxed my young'in. Never mind the doting mom. Not a chatty and bickering establishment. But friendly and professional. They have nail, lash, and just about all your beauty needs under this one roof. If you are in the area or not find this place, it is worth the money and drive. Book now!!!

I come all the way from Florida to get my hair slayed by KiaChanelle. She has been my hair stylist…read morefor almost 2 years now. Gocha Salon is very chic and classy and the decor is nice as well. The atmosphere at Gocha's salon is relaxing. I love how Kia makes my hair talk every time and my natural hair has grown a lot. I still have all of my edges!! Are your edges in good hands?? Thank you Kia for making sure my natural hair is protected and my sew ins look wonderful.

My significant other had been a longtime client of this salon and recommended that I give it a try…read more I received a couple of haircuts from Steve Hightower. The experience was acceptable, though hardly exceptional. I was surprised, however, to encounter a salon that does not even wash a client's hair before a haircut. Perhaps that is how appointments are completed in roughly fifteen minutes. The larger issue arose when my significant other received an unexpected call from her foot surgeon informing her of a last-minute surgical cancellation. While on her way to the procedure, she responsibly called the salon to cancel her appointment for that day. The receptionist responded rudely and informed her that she would nevertheless be charged a cancellation fee. Moments later, I received an alert from Citibank notifying me of a charge from Steve Hightower Salon. At no point had I authorized the salon to retain my credit card information on file. Naturally, I disputed the charge immediately. Later that same day, I spoke directly with Steve Hightower. The conversation was unpleasant, and his demeanor was unnecessarily abrasive. Nonetheless, based upon his explanation, I decided that I did not want the stylist to unfairly lose compensation, so I reversed the dispute. Several months later, I called to schedule another appointment, only to be informed by the same discourteous receptionist that both my significant other and I were no longer welcome at the salon "per Steve Hightower." Curiously, when I had spoken with him regarding the unauthorized charge to my credit card, he neglected to mention that we had supposedly been banned from the establishment. Professionalism, courtesy, and integrity matter in any business, particularly one built upon personal service and client relationships. Unfortunately, my experience here reflected very little of any of the three.

Steve has been doing my hair for a decade now. He's incredibly kind, punctual, and knows what he's…read moredoing. Going to the salon is like family now. I even get massages with David whose incredible. 10/10.

The salon is nice and not far from my house. The hair stylist Komplete did a great job. I will be…read moreback!

Very professional, knowledgeable and very amiable. Provides attention to hair health and excellent…read morein her gift. Highly recommend.

I've been coming to Alta for my hair for about 3 years and she is excellent! She's very…read moreknowledgeable about keeping hair healthy and strong. She's skilled at all types of hair styles including color, sew ins and working with natural hair.

I've been seeing Hannah for over two years for platinum color & cuts. She is talented & funny &…read moresweet - I don't think I'll ever let someone else touch my hair. Creature is beautiful and relaxing. All of the stylists are so nice & fun - I love coming in & talking with everybody (platinum appts are pretty long). I even started coming here for skincare at Ritual & it's so convenient to have one spot for all my beauty biz. If you're going anywhere else, you're doing yourself a disservice. (My hair is important to my brand & identity - it is also my passion. 2 stars + 3 stars = 5 well earned stars).

Busy salon because it is top quality. Maurice Webb is my person. Has been for years. Best stylist…read moreI've ever had in any city I've lived in (I've been around :). Maurice is an expert colorist and stylist. He is extremely special.. LOVE LOVE

My stylist, Yma is the best, gets me right for any occasion. Nice environment, and everyone is very…read morefriendly and professional.

LaVon at Shadez of Color is awesome. She knows her stuff. Gave me a great cut but also advice on…read morehow to keep and maintain my hair. She is very knowledgable about hair. She knows hair from start to finish. She knows products and offered recommendations. I Love my new do. Thanks!!!