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    The Texas Door Expert

    5.0 (1 review)
    Closed Closed

    Services - The Texas Door Expert

    Automatic garage door installation

    Garage door or opener repair

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    9 years ago

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    Sturdy Doors Refinishing

    Sturdy Doors Refinishing

    3.9
    (49 reviews)

    The door technician was awesome but the lady answering the phone does not have good knowledge. All…read moreshe says is that is policy. No explanation.

    I reached out to Julian via Yelp to have my mom's door refinished. Julian was very patient in…read morecommunicating. There were a few times my schedule was a conflict, but we finally set a date. Friday, I received a text from David. He communicated with me that he was running a bit late and what his ETA would be. I appreciated the text message as I was coming from my own home and had to head over to my mother's house. David & Andrew arrived promptly as stated the time. David went through the process with me and asked me to choose the color stain (he also helped). He stated how long it was going to take them. The whole process was a smooth transaction. Andrew assisted David and helped him take the door down and cover the front door with plastic. I notice how closely they worked together and how very commutative they were to each other. They were the true meaning teamwork makes the dream work! I was very pleased with their work, but most importantly my mother was extremely excited about her brand-new refinished door! I highly recommend Sturdy Doors to anyone. If you are able to request certain employees, please request David & Andrew. Soft spoken, efficient work, and commutative. I will be using them in the future and recommend them if any asks. I cannot thank you enough, Julian, David & Andrew!

    Quality Door Service

    Quality Door Service

    5.0
    (317 reviews)

    Bob was very helpful. Did not try to over sell me, actually suggested things I thought I wanted was…read moreoverkill. His guy/guys showed up on time for estimate and installation of double wide door and opener. the garage door looks very good, and very quiet! I truly highly recommend them!

    I rarely write reviews, but Bob's Quality Door Service absolutely earned a 5-star rating…read more From my first call and text, Bob was incredibly responsive and professional. Before scheduling a service call, he even suggested a few troubleshooting steps I could try myself at no charge in hopes of resolving the issue and saving me money. When that didn't work, he arranged for a technician to come out the very same day. I was given a two-hour service window, and the technician called about 45 minutes beforehand to let me know he could arrive about 30 minutes early. He was friendly, professional, and understood that I was working under a time constraint. The technician diagnosed the problem within minutes, had the necessary part on his truck, and completed the repair in about 20 minutes--finishing before my scheduled service window even began. He was knowledgeable, easy to talk to, and took the time to explain everything clearly. What impressed me most was that neither Bob nor the technician tried to upsell me on anything. In fact, they seemed genuinely focused on finding the most cost-effective solution and saving me money whenever possible. Excellent communication, prompt service, honest pricing, and quality work. This was truly a 5-star experience from start to finish. I highly recommend Bob's Quality Door Service.

    The Door Guys

    The Door Guys

    4.2
    (10 reviews)

    To be fair, the lack of communication and games they play made me go with Doors of Houston and not…read morethem. I called was told that it would be around $500. I said wow and that it was only $400 to install but ok and I was sent a canned text message to my phone to send 4 pictures, measurements, and contact info. I sent them everything but didn't hear back until the next day and it was the same canned text verbiage back but they added the email address. So I sent the same thing again to the email address, 6 pictures, measurements and contact info. Crickets and tumble weeds for two days again. So I resent the email and a couple of days later finally the next day, Then finally, I get the same canned message telling me to email them 4 pictures, measurements and contact info. Now I am getting worried that all my training as a CSR at AT&T's U-verse department has gone by the way side. However, I still needed my door fixed and besides they had installed it when I first got it and I knew that they would surely stand by their install. However, they never told me what they weren't getting, me I could not tell what was the problem because it all went through without bouncing back and they would only answer in canned responses and not tell me what I might have forgotten or didn't go through my message. So after checking everything out, all looked well and it had been a week now without a front door, I sent it again. A couple of days later, i get another canned message to send them 4 pictures, measurements and contact info. So I sent it two more times from different email addresses thinking that maybe it's Google's fault. After not hearing again from them, I went back to texting them and explaining that I had not a clue as to what they weren't getting from my emails but that I knew that they were receiving them because I got the same canned messages back twice out of the six time that I sent it to them but they never took the time to tell me what was missing the pictures? measurements? Contact info? or what? So I finally get a personalized message with the following excuses, Excuse one: He texted back that they were on an emergency install. Excuse two: he texted me back to say that they get 40 text messages a day and they just get lost. Excuse three: finally a personalized email comes back saying that he was playing catch up after a family emergency but it would be $500. I don't know if he really had three different excuses but I got three after two weeks of not having a front door. I almost answered his email back to say that I was so very sorry about his family emergency and hope that everything was alright. But a friend stopped me and asked why was I apologizing, I didn't do anything wrong and like she said, at this point it did sounded like a scam. I was willing to pay the $500 estimate for a job that he said he never saw my emails because he lost my text messages, and/or was too busy to acknowledge my emails to explain what was missing because of an emergency install and/or the family emergency. Stick to one excuse and it might have been more believable. So there you have it folks, plenty of excuses and no door after two weeks made me decide that if it was a communication problem before the work started, I figure it was not going to get any better after the work started. So I called Doors Svc of Houston and they had the front door fixed by noon the next day and fixed my patio door handle while they were there too. I got two doors repaired for $300 less than The Door Guys were to fix just the one door.

    They fit me in quickly, we're responsive to inquiries, and I have zero complaints about the door…read moreinstallation. It was reasonably quick, the mess was completely hauled off. The installer was super nice and gave me helpful tips for painting my door and grout repair, and moved the doorbell wires up for me so I could install a video doorbell. I am very happy with my new door, and how much it has improved the look of my townhouse.

    NVR Doors & Windows

    NVR Doors & Windows

    1.0
    (2 reviews)

    They have $3500 of my money and I don't have a door. It has been excuse after excuse such as the…read moresupplier did not get it to them on time, the glass needed to be installed, the door has not been primed etc, etc. We have been dealing with this for over 2 months. They have now slow-sponded me. They do not reply to my Yelp messages and wait days to call me back. DO NOT USE THIS COMPANY! Close the door on NVR and lock it!!!

    (I had to update my score to one star because I received the attached insulting message randomly…read moreafter weeks of failure to complete the job.) Not only was the job not complete, but now somehow it's my fault as well as my problem. They ruined whatever credibility they had with me. So along with being unreliable and having inconsistent communication, I have to add childish, vulgar, and insulting to the list. The communication was great until it wasn't. I booked NVR Doors and Windows to come out to replace my front door. The price WAS reasonable (until I incurred additional expenses) and I was advised that they would pick up the new door and haul away the old one. A complete service was offered. An important point to include is that I live in a townhouse community and have precious little storage space. They advised that they would arrive in the morning, however, they didn't arrive until around 1:30pm. This wasn't a big deal for me as it was Saturday and I had nothing else planned for the day. The door was installed, Oscar and Arno were polite and dealt with my elderly neighbor professionally when she came over to complain. The door was installed and I was and am happy with the end result. If not for the subsequent lack of service, I would have given them a 5-star review. It turned out that they brought the "wrong truck" and couldn't haul away the old doors. They asked if I had somewhere to store them. I really didn't, and because I live in a condo I couldn't leave them out for trash. I advised that they could leave them in my storage until they could return to haul them away. I made room by putting my daughter's bike in my dining room and moving some other things into my dining room. Fast forward a month... I still have a bikes in my dining room. I reached out the following week... crickets. I reached out about 10 days later and was advised that they were out of town until the end of the month. Now it's October... I still have bikes in my dining room and have to hire someone to come haul the doors away. Ultimately, not worth the "reasonable price" since I have to pay extra to regain my storage space and dining room. I should've paid more to ensure a completed service.

    Vizion Windows & Doors

    Vizion Windows & Doors

    4.9
    (36 reviews)

    I worked with this company to replace all of the windows in my 20+ year old home that had single…read morepane aluminum frame windows. Many of which were mullioned windows (if you pay to have your windows washed - you know the added expense of those!) I received 4 quotes from different companies. Some were higher, one was lower, but I went with Vizion because of the fact they are a family owned Texas based company and they have over 4 decades of experience in the Window Industry. From the initial meeting to the installation, it was a seamless experience, and this was during Covid, when material shortages were creating 8-10 month back orders. They stayed in constant contact and the windows are great. I recommend at the very least, inviting them out to bid on your window project. I don't think you'll regret it. They are as honest as the day is long. And that's hard to find in this day and age.

    5.21.24 First I am going to say this is a family owned and…read moreoperated business. From my first phone call to now I am very impressed with the service. Tiffany came out to do measurements for all new exterior doors. She was so wonderful. She explained everything, answered our million questions and was so patient doing so. I called or texted her with even more questions. Still she was so patient. Tiffany even came out a second time and brought color samples for me to see. We finally made our select on all the doors we need and placed the order. These doors are not cheap by any means. (Btw-we are talking about 9 exterior doors) Now we are waiting for our order to come in before the install begins. I will update when they come in. I highly recommend them!!!

    The Texas Door Expert - doorsales - Updated August 2026

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