Dennis is very thorough knowledgeable and experienced. Explains…read more options and works with you for the best options for your needs spiders, ants, pest that invade your home or your Yard I've used him for spiders and ants in the house. great service, very friendly, reliable communicative response back to your messages and text 15 minutes or less. Definitely recommend this buis and Dennis.

We have done spot treatments for termites with Dennis. He is professional, does a great job, fair…read moreprice, and is honest. We are happy with his work and would highly recommend.

Derick did a good job and I had them come out again and as long as its within 30 days if u need…read morethem to come back they will. I recommend them. Also they were on time.

Erica did an amazing job in explaining the process and also was very flexible with my job scheduleread more

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Steven was great, very helpful and nice! I was very happy with my service today! would recommendread more

I work at a school and I use active pest control. I absolutely love them. We used to use a…read moredifferent company and they were so unreliable and wouldn't even communicate if they were gonna be a no-show but with active pest control I have never had an issue. They have excellent customer service and Edward is the best. He is kind, very detailed oriented, and explains the whole process and answers every single question that we may have. We appreciate him so much.

We requested a one time general treatment and Anthony was super friendly and knowledgeable when we…read morehad questions about the treatment and preventative measures when he got to our house.

Very disappointed with the "free inspection" I received from a Tech named Hamilton . The technician…read morecame out, took a very quick look around, and said he needed to see the actual bugs to determine whether we had termites. That was the extent of the inspection. I was expecting a more thorough evaluation of the home and possible signs of termite activity, especially from a professional company. Instead, it felt rushed and unhelpful. If the inspection depends on customers catching and saving bugs beforehand, that should probably be explained when booking the appointment. Unfortunately, this experience did not leave me feeling confident in their service.

Terrell came in for small job. My Tuff shed had a termite problem…read more He came in at the correct appointment time. He explain what he was going to do. Also what chemical he was spraying. I have dealt with other big name companies and am happy I chose a local company.

Apparently they don't do their own work. Wish I knew that when we first got the house. They…read morecontract other companies and we had no idea who they were. Been trying all day to reach out to them and have received ONE call back when I had just got into work. I was unable to answer and they have yet to call me back despite me calling 4x. The company they hired has horrible reviews. Feel free to look for them... next generation fumigation. Looks like we already have termites despite this fumigation done less than 4 years ago. Having someone else come out and help us with our situation.

An exceptional and professional service, I feel very grateful that they cleaned my whole house…read moreleaving it clean of rodents. Im happy to save my health and that of my relatives and pets.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I met Brett after he hired me to repair a few of his vehicles. He told me he owns a pest control…read morebusiness so I hired him to come out and access my mother's house because she had a really bad termite problem. He gave me a really fair deal and had a team out and my mother's house in less than a week for fumigation. He even did her garage for free. Its been over a month and there has been no sign of any pest or other critters. He was very professional and the whole experience was easy and stress free. I highly recommend West Coast Termite Inc.

Good communication. Good work Thanks for being reliable &…read moreon time Fumigation went smooth

Don't waste your time with this guy. 2 missed appointments and billing issues with my account. I…read morepaid him with Zelle, and I was sent an unpaid invoice notice. I paid for the quarterly service, after he was a no show for my last appointment I was told I have to start over with the initial $300 fee. This guy is a scam. Don't get me started on the other missed appointment. I hear someone at my ring doorbell, I come outside and the guy is already in the truck driving passed my house leaving and looking directly at me. I gave him several chances but unfortunately I had enough. He doesn't care about his customers. Customer service needs a big improvement.

Milton is one of the nicest guys and so knowledgeable about pests and other home invaders. He came…read moreout to our house and gave us recommendations and was so helpful and professional. If you need help with any mice/rats/insects etc. Milton is THE GUY! He has competitive prices, and is prompt to respond to your inquiry. Please support this nice man and his business...