A very nice stay. Pleasant and accommodating staff, from the beginning Valet and again ending with…read morethe Valet service. The concierge helped us navigate one of our most memorable cities of our 7000 mile Sprinter tour of the South and Southern Atlantic Coast. The nightlife is close nearby along the waterfront. Simple flat walk into that area. A good stay, in a good location and cared for by a good staff. CritDicks.

The hotel is adequate. Decent service although they haven't cleaned our room once in 3 days…read more Pillows are terrible - bring your own if you're driving here. Breakfast is free and you get what you pay for :/ Above ground pool on the roof deck and a small gym. The location is convenient

Pure class. Greeted with a glass of champagne. Nice touches everywhere. Well stocked mini fridge…read more Comfortable room. Large bathroom. Tastefully decorated for Christmas season. Walking distance to the waterfront and away from the crowds. Fun cocktail lounge on sight.

We enjoyed our stay at Perry Lane…read more The hotel was centrally situated near the riverfront and the historic neighborhoods! The restaurant was great! Our room was nice but sadly just beneath the event space where wedding receptions take place.

3.5 stars. Really good, but not great. The bed was a little hard for my taste and not the plush,…read moresink into it kind I am used to. The room was also smaller than expected. The hotel itself, especially the downstairs area, is beautiful and the service from the front desk to the valet was EXCELLENT. Still, some details missed the mark. The TV signal kept going out, the room service orange juice was not good, and the water was tap with visible particles. The also shower didn't get super hot. The location is unbeatable and I would stay again, but we moved to the Marshall House afterward for less money and preferred it there. The location was basically identical.

The epitome of southern hospitality and hands down the best place to stay at in Savannah, Georgia…read more From the moment you arrive, you are greeted by the most beyond amazing staff along with being offered ice cold water and an easy check in process. The staff was very accommodating throughout our stay. Being that I lived in Savannah 20 years ago, I have bragged about how incredible Savannah's hospitality is and the staff here definitely showed up. Huge thank you to Joey, Jackie, Cindi, and Darnell or as I refer to them as the dream team for making our stay so incredible. I hope they promote you all into management. Our room was absolutely beautiful and comfortable. Honestly, one of the best beds I have ever slept on. Perfect if you have jet lag. I love that the toiletries have peppermint so you repeal bugs, which is a must in the south. Great alternative if you forget the bug spray. There's a coffee bar, restaurant, and a speakeasy bar that was Alice and wonderland themed. In the afternoon you are offered champagne, which is such a nice touch. They have bikes available to sightsee rather than walking. This hotel is close to everything in case you want to walk and explore shops, dining, etc. Overall, this hotel is beautifully decorated and charming. Something Savannah is known for. I highly recommend this hotel. Especially because it's pet friendly!

I had a solid stay here over my Christmas vacation in Savannah. This is a very nice location,…read moreacross the street from the River area. Staff were pretty good, not perfect all around but pretty good. The Room was clean, and had everything I needed. I liked the location, and you can walk around the area as there is plenty to see and enjoy. I was here on Christmas Day and walked outside and it was nice to see a lot of other people doing the same. The concierge here was very helpful in showing me the tour options for Savannah. One stop was right down the street too. I would stay here again.

We stayed at the Holiday Inn Express Savannah Historic 199 East Bay Street twice within one week…read morebecause of its great location, and unfortunately both stays had the same ongoing issues. Most concerning was that one elevator was out of service for the entire hotel during both visits, creating long waits and inconvenience throughout the stay with the one remaining elevator. This single elevator was used by the staff as well. The hotel itself felt poorly maintained. The carpet in the hallways and rooms appeared dirty, and there was a persistent musty smell that made the property feel old and neglected. The room also did not include coffee, which is a basic amenity most travelers expect from a hotel in this price range. They did offer 2 automatic coffee machines in the lobby area which was nice but inconvenient. The breakfast was another issue. It was a buffet arrangement. The selection was very limited, and nearly everything offered consisted of highly processed food items with little variety or freshness. The second visit had fewer items than the first. Breakfast is included in the room rate so obviously the hotel is looking to find the cheapest way out. It was very disappointing. What made the experience even more frustrating was the valet parking situation. The hotel charges $48 per night for valet parking, yet there is a city parking lot immediately next door charging only about $10-14 per night. The markup felt excessive and unnecessary. The only positive part of our stay was the staff. The employees were consistently friendly, professional, and helpful, and they clearly did their best to work around the flaws in the hotel's systems and maintenance issues. Unfortunately, good service alone could not make up for the overall condition and value of the property. We will not be staying here again. We advise others to do the same. There are several other hotels in this area with the same prime location.

The JW in Savannah located alongside the river walk and is a very unique place. There are plenty of…read moreon-site places to eat, both within two of the three building that comprise the JE and outside. I didn't stay long enough to check out everything on this property, but everything I did see was so memorable. One building had a gem / minerals / fossil collection, along with restaurants and stores within, the hotel gym, and someone playing live piano; the second building also had a store in there, though I think had more rooms than stores. I didn't explore third building, but I'm aware that there are more rooms there and an entertainment venue too. I received very friendly service for my check-in. Brandon, who helped me and my friend at the front desk, told us what we needed to know about the property and made our first impressions here very warm. The two gentlemen who worked valet, whose names I'm forgetting (sorry!) were also incredibly kind--one made effort to remember both me and my friend's names. the rooms here--beds and bathroom--are lovely, and made more unique with the featured art. I got upgraded to a river view room, which was a big plus. (you do hear the ships go by if they blow their horn! didn't bother me and my friend's with our sleep, but the noise-sensitive folks should probably wear ear plugs just in case.) If it's within your budget, then I'd highly recommend this place to put in your bucket list of "unique hotel properties to stay at at least once"!

The hotel is beautiful and in the most wonderful spot on the water. The architecture and art on the…read moreproperty make this place unique. The service was excellent and they were very accommodating. Starbucks served in the room. Free streaming services available. Will definitely be back.

Superb location. Amazing breakfast. Lovely staff. Comfortable and clean. Great common area to enjoy…read morechats by the fire, games at the dining room table, tea and treats before bed. Feels like home.

We stayed here for our 20th wedding anniversary, and we had the best experience. We stayed in the…read moreCosmopolitan Room, and it was wonderful. From the delicious breakfasts to the kind staff and the ideal location, everything was perfect. We will definitely stay again.

We had a great experience at Andaz Savannah. The check-in process was smooth, and the staff were…read morefriendly and welcoming, which made a positive first impression. The hotel is in a convenient spot with plenty to do nearby; we were able to walk to the riverfront and explore the Christmas market, which was a nice touch during our stay. Our room was on the smaller side but comfortable, clean, and nicely designed. It overlooked the terrace, which had a pleasant pool area and a fire pit, and the hotel provided fun extras like s'mores kits in the evening, which added a nice, cozy element to the stay. Room also included some complimentary snacks and Coke products, which was nice. One downside was parking--valet is expensive, and the suggested parking deck was full for most of our stay. We had to pay for a nearby deck for a few hours before finding free street parking in a nearby neighborhood. Overall, the combination of a great location, comfortable rooms, attentive staff, and thoughtful amenities made this a solid choice. I would return for another stay.

This hotel has long term leases on almost all of level P3 of the Whittaker Street Parking Garage…read more Other private businesses with long term leases on spots mark the spots to inform people not to lark. Andaz Savannah Hyatt does not post signs nor mark the spots nor have any gate or signs to know what part of the garage they leased. Instead have sensors in the unmarked spots and tow without bothering to post any sign. Completely predatory. Sensors cost more than signs. They should put up signs. This is a very unethical dirty hotel that is doing harm to the city and the community. I went to a conference in Savannah, and carpooled with a coworker. We had gone to park at the Whittaker Street Parking Garage. On level P3, we went through an open gate to get in, and then needed a swipe card to get out. Half that floor is marked with "reserved for" signs, hanging from the ceiling and on the wall and concrete support columns by each parking spot. Those were something like reserved for a condo or something, not Andaz. Half is not marked at all. This is like a line down the middle half. The south part of the garage was marked; the north part was not. Line down the middle like 2 sections. Because the half that was marked said towing, my coworker had stayed in the car, and I went to go find the parking attendant to confirm we were parked in a public paid spot. On the street level, the security for Savannah said that where we were parked was OK, and that all reserved spots have to be marked. She told me where to find the parking attendant. The parking attendant said that all reserved spots are marked, and that unmarked spots are for the public paid parking. I went back to the car to tell my coworker that we were good to go. Well, it had taken me easily 20 minutes due to there is one single attendant. Lucky us, because when I got back, an Andaz Savannah Hyatt employee was there with my coworker saying he would towed. Apparently, rather than put up signs in their reserved spots, the Andaz Savannah Hyatt puts sensors pointed at each spot to detect a car, and then orders a tow. A sensor has to cost more than a sign. That's so dirty and immoral to not post a sign, and then to tow people. The two employees of the city and of the parking garage said that that was a public paid spot based on there not being any posted signs that it was reserved. Andaz Savannah Hyatt just cannot be bothered to communicate. They will tow, bill for the tow, mess up transmission on a four wheel drive, and stick that whole mess of theirs onto regular people. Because they can't be bother to even post a sign. Also to leave, we had to drive out an "in" gate, which apparently they leave the "in" gate permanently up for cars to drive through, then have a billing "out" gate that you have to swipe the card and be billed to leave. Like a trap. No signs when you come in, and no signs on their entire half of the P3 level. I am certain what they are doing is illegal, to tow without having any posted signs at all on their half of the garage. When I searched, Georgia law requires 12x18 inch no parking signs or a sign at the gate. Andaz Savannah Hyatt had a permanently open gate for entrance, closed gate for exit, and absolutely no signs on what the employee of Andaz said was the Andaz parking. And said he would have towed if my coworker weren't there in the car. Well, it's travelers and tourists, so Andaz Savannah Hyatt can get away with it, because they rob from people who don't live in the city. They break the law, and harm the community. This hotel is doing dirty. What else are they doing. Nope, nope, nope. Badly run and cannot be trusted. Even if you are not a customer, the Andaz Savannah Hyatt will harm you just for being nearby.

Had a business trip to Savannah. The Doubletree offered a great location in the historic downtown…read more Valets and front desk staff were friendly and efficient. My room was clean and the bathroom was noteworthy for being immaculate - not always the case in the South. Bed was comfortable and the room had all that I needed for a comfortable 3 night stay. My only criticism is the noise level. Even on the 5th floor, the noise from the road was loud. Bring earplugs to drown out the early morning delivery trucks!

This Hilton is in a great location, and it's really pretty…read more Unfortunately, I was placed in a room that is really close to their rooftop pool. I would think that quiet hours for the pool would be 9 PM, but apparently they aren't. I believe they are 10 PM. There was a group of what appeared to be teenagers screaming nonstop for about three hours straight. I don't know, if I was staff at a hotel, I would probably tell them to keep it down after 8 PM, but that's just me. It sounds like the rooms on the other side of the hotel are really noisy as well, so I guess moving and wouldn't have done much. The valet took a really long time in the morning. I wouldn't have minded that if they would have told us in the beginning, but when you check in, they tell you to give them five minutes to retrieve your vehicle. It took the guy 20 minutes to respond to my request (I was first in the queue) and I had to go walk down and grab the car myself because I needed to leave immediately. It sounds like he was managing two properties, so not his fault. When not knowing where the valet was, the front desk wasn't helpful. She kind of dismissed the issue. She did end up calling him, but she didn't act like she cared about our situation at all in the beginning. It actually prompted us to take action and another gentleman waiting for his car went and looked in the valet garage to see if somebody was even there because he was having the same issues. Anyways, my first and last time staying at this hotel. Too many other options in the area. I really need a reliable valet, unfortunately.

The rooms were made up very well every day! Desk staff was extremely kind and courteous, especially…read moreMr. Carlton and Ms Dana. Ample fresh coffee. Didn't see any ghosts. Must come back soon!

The Marshall House has everything you could want for a trip to Savannah!!…read more You couldn't ask for a better location. The Marshall House is located directly on Broughton St near shopping and restaurants, and it's within walking distance of pretty much everything you will want to see! You will barely need a rental car for your trip. Despite being on the main road, I found the hotel to be pretty quiet! The historic inn is beautifully restored. Each room is unique. If you're lucky enough to get a front-facing room on the second floor, you have access to the shared balcony overlooking the street. My room was cozy and comfortable! There are cozy bathrobes in each room. The Marshall House has some unique amenities. They provide bottled water (both cold and room temperature) by the main desk for hotel guests! So great during the summer heat. They also have a complimentary wine and cheese reception every evening in the Library with entertainment (musicians, lectures, trivia, etc.) so make sure to include that in your trip itinerary! Breakfast is also included with the price of the room. Breakfast is served in the atrium off the library. You are seated by the wonderful staff, and then you check off/circle your order on the menu they provide. Breakfast comes off of a buffet, so it's a little odd not to just help yourself, but service is super quick! The Marshall House is in the running for most haunted hotel in the country, but I didn't have any ghost encounters while I was there unfortunately. It was fun to hear the stories of other guests and to learn more about the history of the hotel! I highly recommend staying at the Marshall House if you're looking for a comfortable stay in the perfect walkable location!

Hotel bardo was phenomenal and I would stay here every time I come back to Savannah!…read more Location: wonderful! It is just off of Forsyth park and incredibly walkable. I traveled with my grandfather and they have a complimentary car that took us to the museum of art on a hot day. Rooms: the rooms are gorgeously designed and spacious. Fully stocked mini bar and my view overlooked the pool. Service: The hotel service is wonderful. The restaurants get a lot of local traffic which means the service can get slow. The food is exceptional. The concierge is helpful.

There's something bittersweet about Hotel Bardo. It feels like someone really cared when they built…read moreit -- beautiful design, thoughtful touches, and great amenities. But since then, it seems like no one's paid attention to the details that actually make a stay feel 5-star. We stayed just one night and noticed several things that made the experience feel less than premium: * Curtain was literally held together with paper clips * Bathroom sink barely drained * No "do not disturb" hanger for the door, had to request one * Vacuuming started in the hallway at 7:15am * Gym had beautiful treadmills with screens and free earbuds -- but the internet was down, so none of t worked To their credit, they did offer to send someone to fix the sink... but on a one-night stay, why would I want to spend part of it with someone working on the pipes in my bathroom? That's something that should be checked before a guest ever walks into the room. There were some nice touches: a complimentary car service, wooden room keys, a convenient texting system, and solid amenities (though we didn't use many of them). That said, I couldn't help but feel like we were placed in a neglected room -- possibly because the stay was part of an Amex Platinum perk. And honestly, if I'd paid $275-$400+ out of pocket for this room, I'd be much more upset. Not trying to be petty -- but let's be real: at a true 5-star hotel, I expect a seamless experience where my basic needs are handled without me having to ask. Hotel Bardo, unfortunately, missed that mark.