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    The Gastonian

    4.6 (98 reviews)
    Open • Open 24 hours

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    Outside lounging
    Juselle D.

    When planning a trip to Savannah it is important to research the area you will be staying in. My dream was to experience a different aspect of the city. A bed and breakfast sounded perfect. The Gastonian had everything I was looking for. The charm of the area are just part of the good characteristics of The Gastonian. The staff go above and beyond for their guests. They were always available to talk and suggested things for us to do. I was lucky to be in the area doing restaurant week. The foodie in me went crazy! They really make you feel like you belong and really want you to return. I had a rough time sleeping because of the Cicadas that chirped all night long. I guess that is what a city girl gets for visiting the country lol. I will return again but with earplugs and an empty stomach lol.

    Nola F.

    The Gastonian is such a lovely bed and breakfast. It has a lot of charm and the staff are so helpful. It is in a nice location because it is not too busy. They are surrounded by residential properties. I like how it was a quick walk to the main touristy area. The room was spacious and comfortable. We were here for two nights but I could have been there for a week.

    Mary Telfair Room
    Earl S.

    I've always wanted to stay at the Gastonian and have been scoping it out for quite some time for potential weekend getaways, but given COVID that happened much later than I originally anticipated. Savannah is like a second home to me, as I have a lot of family here and I do visit Savannah and the Golden Isles quite a bit. This trip came around New Year's Day, and I took the experience to rest, relax, and recuperate after a very trying year as a physician and to reflect on the year to come. Everything you read about the Gastonian is true. The home is historic. The amenities are plenty and immaculate. The rooms are breathtaking. The staff and attendants are very accommodating, kind, and welcoming. They pay very close attention to detail and are very organized, which I great appreciate. The parking, even for their central location, is a breeze, and they ensure to the greatest extend that the stay is memorable and relaxing. It is a perfect hotel for romantic getaways and solo getaways to relax and be pampered, and they do all of that just right. The breakfast is cooked-to-order, can be delivered for breakfast-in-fed, and is hot, delicious, and nutritious. They do Bed and Breakfast as an experience right and can write a book about it. They are the real thing. No joke! All of the awards and reviews are warranted, and they know it an deserve it. This has been one of the best experiences I've had during a solo trip away from home, and I look forward to returning in the future. Bravo!

    The scary spiral staircase.
    Kim B.

    My husband actually chose this B&B and it was so lovely that we spent a whole day just hanging out instead of walking around. Our room was the Garden Room which was in the other house in back with it's own entrance and little garden. The spiral staircase was too cute, as well as the swing, and there were fish in the fountain! The room was large, with claw foot tub and a gas fireplace which we used! We ordered breakfast in our room but there isn't really a place to eat it. There was so much food and it was sooo delicious! We kept all the biscuits for later. The cocktails and snacks were very popular on some days. As you can see we had those in the dining room and met some nice people that had been to Savannah many times. Some nights the dessert and cordials later in the night was more popular. Free water, sodas, pretty much whatever you'd need they are there for you! They even have picnics that they'll pack for you! We took ours to Bonaventure, even though Forsyth Park is right nearby. Really romantic stay thanks to all the staff!!!

    Stephen C.

    Extremely well managed, best hospitality service I've ever recieved. Rooms were clean. Romantic ambiance. Short walk to Forsyth Park and all of downtown eateries and shops. On site food was delicious. Truly a 5 star property.

    The most romantic room we have ever stayed in
    Joella D.

    We could not have been more pleased with our stay at The Gastonian. Room: We were lucky to have the honeymoon suite for a great deal. This room is not located in the main building which I though was great. It is an amazing room. Extremely large, clean and comfortable with fireplaces in both the bedroom and bathroom. The tub was amazing - although it took way to long to fill up it was great to soak in a bubble bath after a long day of walking. The bed was very comfortable but the nightstands are to far away from the bed. The TV is small in this room and oddly placed - very hard to watch it from bed. The toilet room is small and the door does not close all the way but this did not bother me at all. The turn down service was a treat and the room was kept clean by the staff. Food: We were pleased with the food. Each night you receive a menu to select your items for the next day. You may have a tray service delivered to your room or have your breakfast in the main house with the other guests. We chose to eat in the kitchen/dinning room and enjoyed having conversations with the other guests and the kitchen staff. Food was always cooked to order, fresh and tasty. I recommend if you can to return to the B&B and enjoy the lovely wine and snacks they provide in the afternoon as well as the cordials ans desserts in the evening. Staff: The staff was very helpful and friendly they made us feel welcomed and at home through out the stay. Location: Right in the historic district 2 blocks away from Forsyth park. Nice charming neighborhood. Good restaurants within walking distance and a very nice 15 walk to the river. Overall a most romantic stay in a charming house with lovely rooms, beautiful gardens, friendly staff and good food. A five star for sure.

    Rob P.

    During our stay at The Gastonian the hotel was fully booked but, it was still relaxed and quiet. The place feels like you're a guest in a close friend's or a family member's private, fully staffed mansion. The hotel is located on a quiet street about a half mile away from the busiest areas, a nice and easy walk. The property is loaded with charm, is nicely kept, very well appointed, and clean with a lovely, unassuming staff. There's no shortage of hospitality from the moment of arrival until departure. There are refreshments constantly, they serve an included breakfast in the morning (in bed if you prefer), afternoon wine and hors d'oeuvres, and evening drinks and desserts. For a city, parking is especially easy in their private rear lot and it's the only additional (small) charge. Every staff member we encountered was more than gracious and Walter and the woman serving breakfast were especially so.

    Window seat
    Christy V.

    We stayed in the Juliette Gordon Lowe room for our first anniversary trip and it was an amazing experience. Everyone was so incredibly friendly and helpful. I liked the breakfast menu they had every day and being able to pick what we wanted and sign up for tray service. My favorite was probably the stuffed Betty French toast. We told them it was our anniversary and they put a small bottle of champagne and a sweet card in our room, as well as sending us chocolate dipped strawberries on our last night (all complimentary!). The room was beautiful, cozy, and clean. We loved the claw foot tub and private balcony. A perfect stay for our trip.

    Very large jetted tub
    Kalisse V.

    The Gastonian redefines hospitality! The staff are incredibly considerate and friendly. They are always happy to help with recommendations, a refreshing beverage, or anything we needed for our room. They focus on the small details, and it shows! (A big thank you to Savannah, who brought down tea and dessert to our room after she heard of a disappointing dining experience elsewhere in town.) The rooms are decorated with antique pieces and are very comfortable. We stayed in one of the Lincoln street kings and the bathroom was huge! A jetted tub big enough for my 6'4" husband...that's impressive on its own! There was a small amount of street noise, if that is something you are sensitive to. It did not bother us at all, as there was hardly any traffic. They offer wine and appetizers in the parlor every evening, in addition to port and dessert every night. Everything was delicious. The cooked-to-order breakfasts were also stellar. I could go on and on. I can't imagine anyone not having a WONDERFUL stay at The Gastonian. (Of course, it is a historic inn, so be aware that it is probably not the right fit for folks with limited mobility.) We are looking forward to our next stay!

    Megan M.

    We stayed in the Juliette Gordon Lowe room for our 10 year anniversary and loved our stay. The inn and Gaston Street are gorgeous! Each morning we enjoyed breakfast delivered to our private balcony overlooking a beautiful live oak moss tree. We made it to a couple of their complimentary wine and appetizer receptions, which is a great perk of staying here. The inn is very close to Forsyth Park and about a 20-25 minute walk to popular restaurants and shops on Bull Street, River Street and Broughton. It rained every day during our 4 night stay, but was nice the inn offered umbrellas which kept us dry since we walked everywhere. We also used their bicycles to ride around some of the pretty neighborhoods one afternoon, including Jones Street. The staff was very accommodating and friendly. We had an issue with the room on our last night that was out of their control and the staff went above and beyond to make up for it which we greatly appreciated. It was the definition of good, southern hospitality. We enjoyed our stay and highly recommend to others, and hope to be back again!

    "Silver Tray Brekfast Service"
    Jo El S.

    Be forewarned: For the rest of your life *every* hotel you stay at will *always* be held in comparison with The Gastonian. It is TRULY an unforgettable Bed and Breakfast with pampering well worth the cost. For our Honeymoon I researched to find the most romantic location to spend our FIRST night as husband and wife---I wanted a place with enchanting decor from a more noble past but not so "Anne of Green Gables" that it would be a libido turnoff. The Gastonian was the perfect combination with plenty of privacy for the blushing newlyweds! We stayed in The Carriage House which is essentially your own *private* two story brick apartment with a porcelain claw-foot tub (big enough for TWO) and a balcony on the second story with wrought iron furniture. The walls were exposed brick and the hand carved wooden bed was so high you had to use the stepping stool. It was absolutely lovely and I couldn't imagine a better place for our Honeymoon! I don't think The Gastonian can be described as merely a "Bed and Breakfast" since it also provides gourmet afternoon hors d'oeuvres and wine as well as various desserts and Cordials at the nightly reception. You feel spoiled by all the extras and attention! The staff is incredible with genuine concern about your weekend escape! In the morning you have your choice of pre-ordered breakfast delivered to your door (on a silver tray with coffee service!) or dine in the main hall. For the first morning of our Honeymoon I ordered this delicious Spinach Florentine Eggs Benedict and my husband ordered the French toast. It was luxurious to just get out of the bath, wrap up in my robe, and then have breakfast waiting for us in the sunshine. It was a beautiful spring morning on the balcony overlooking Savannah and I was there with my husband smoking his pipe! The staff really goes over and above the customer service you receive at most lodgings. While my husband slept in the next morning, I went inside the main house to get myself some coffee. One of the attentive employees greeted me, brought me a plate of scones, and invited me to sit on the couch and read a newspaper while I ate and drank. I honestly cannot say enough about this amazing institution If you're looking for a weekend satiated in romantic ambiance and pampering! .

    Marcia S.

    Have been visiting this extraordinary home for years during Christmas and also around May, when the Magnolias bloom. We have enjoyed many of the rooms they have and have found them all to be superb. The quality and standards are very high as to personnel, food and ambiance. They decorate the home during Christmas beautifully and at all times there is someone ready to smile and help you with whatever your wishes are. Highly recommended. And, of course, reservations are a must. Their daily breakfast along with the afternoon delicacies and evening cakes are to die for. Ms. Kaytlin, the Innkeeper is the sweetest person with the cutest smile. Go try it out!

    Breakfast delivery
    Kristina A.

    It was my First B&B experience ever and we spent a night there. Checked in around 3, Everett the bellman took our bags to our room, "the carriage house". One of three or four of those suites. The Gastonian is one of the historic, somewhat renovated homes converted to a B&B that's also renowned for being haunted. I can't attest to any haunted experiences, but my sigfig can. He said upon entering our room, he said he thought he saw someone in the bathroom when we first arrived. In addition, after dinner, our deadbolt was locked, which according to him was not locked when we left. Patrons were couples in their mid-40s and above which was a bit of a disappointment since my sigfig and I were not that inclined to socialize. The room featured a king-sized bed, armoire, fireplace with matches, non-flat screen tv, and a large, spacious bathroom. The bathroom featured a bathtub (most likely modeled in the 70s/80s), a shower, and a large mirror on the ceiling (a bit tacky for my taste). "Happy hour" was held from 4:30-6:30 had white and red wine, cucumber tea sandwiches, chicken salad with filo cups, and veggies with a ranch dip. Soda was also available. All available on the first floor outside of the kitchen. The home beautiful with an outdoor, shaded patio area with cast iron furniture where we enjoyed the snacks. For breakfast, we were given the choice of an omelette, French toast, and a healthy option which included granola/cereal, and fruit. We opted for French toast and the omelette with all the fixings. Sides included: sausage, bacon, grits, and country potatoes. We opted for breakfast delivered to our room which was lukewarm. Grits were a bit a disappointment as they were dense and clumpy. Country potatoes were unseasoned and looked grey. Sausage was great and the French toast was tasty. Much to our surprise, following breakfast, we got locked out of our room and were only donning the comfy white terry cloth robes. Concierge happily unlocked our door. We were able to ask for a later check out (beyond 12pm) and were only granted 30min. After loading up our uber with our baggage, we received call from the Gastonian notifying us that my sigfig had left his camera and a broken watch. Overall, great experience but on the pricey end for a night.

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    A delightful place to stay. So friendly and accommodating. They can't do enough for you. The happy hour and late dessert are just excellent.

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    Page 1 of 3

    Ask the Community - The Gastonian

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    Review Highlights - The Gastonian

    “It is right across from Forsyth Park and an easy walk or Pedicab ride into downtown.”

    Mentioned in 10 reviews

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    The Drayton Hotel Savannah, Curio Collection by Hilton

    The Drayton Hotel Savannah, Curio Collection by Hilton

    (47 reviews)

    The Dayton Hotel located in downtown Savannah, GA…read more Booking: booking was really simple and seamless using the Hilton app. Parking: Ok... parking in downtown Savannah will always be a challenge however instead of paying $45 a day for valet, we use a public parking garage right across the street from the hotel for $5 a day(Saturday & Sunday). Reception: We had a really warm and welcoming reception. Check-in was easy also came with complimentary wine.... Oh, we also received a $50 credit to spend at the hotel's restaurant/Bars/Coffee shop. Room/Amenities: The room was excellent clean and well maintained, we had a Jr Suite with a queen bed. The room was comfortable also have a great view of the strip. The had rooftop bar, in house restaurant and coffee shop. The room decor gave me a modern vibe with a classic feel.

    This is my second review. I originally removed my first post after management reached out to…read moreresolve the situation, but after a continuous cycle of shifting timelines and misleading information, I feel compelled to share the full experience. My AirPods were stolen by the staff here on the 17th. While I finally recovered them on the 29th, it was entirely due to my own efforts, not the hotel's. I had to file a police report and track the devices on the Find My app, watching them travel to a private residence before making their way back to the hotel days later. Getting answers from management was incredibly difficult. I was repeatedly promised callbacks--first at 3:00 PM, then at 4:00 PM--only to be completely ghosted for an entire day. Management only took the situation seriously after I posted my initial negative review. Once the review was live, the interim manager called immediately, offering 20k Hilton points as a goodwill gesture and claiming it would cover a night at "most places." Wanting to cooperate and focus on getting my property back, I agreed to take the review down. The poor communication continued with the shipping process. Management promised to overnight my AirPods the next morning, but the Find My tracking showed the AirPods still at the hotel until I followed up yet again to ask why it hadn't been dropped off at FedEx. It has now been a week since the points were promised, and they still have not arrived. When I followed up, the interim manager claimed the system takes two days to process them - meaning the request was never actually submitted when promised last weekend. Furthermore, the information provided about the loyalty program was incorrect: I was told the points do not expire, but Hilton corporate policy states they expire after 24 months of inactivity. The valuation is also incredibly misleading; 20k points does not cover a night at "most places," especially considering a single night at this exact property costs 66k points. While the staff member Michael was pleasant to deal with, the interim management team simply said whatever was necessary to get a negative review removed, with zero genuine follow-through. I highly advise travelers to keep a close eye on their belongings and be wary of management's promises.

    Holiday Inn Express Savannah-Historic District - Juice

    Holiday Inn Express Savannah-Historic District

    (178 reviews)

    $$

    I had a solid stay here over my Christmas vacation in Savannah. This is a very nice location,…read moreacross the street from the River area. Staff were pretty good, not perfect all around but pretty good. The Room was clean, and had everything I needed. I liked the location, and you can walk around the area as there is plenty to see and enjoy. I was here on Christmas Day and walked outside and it was nice to see a lot of other people doing the same. The concierge here was very helpful in showing me the tour options for Savannah. One stop was right down the street too. I would stay here again.

    TLDR; just spend the extra money to stay somewhere else…read more We stayed here for 2 nights and 3 days. The room was clean, but the walls are thin. You can hear your neighbors :) It's crazy how the elevator was being serviced DURING BREAKFAST one morning and everyone had to use the stairs. It was especially bad because someone in my party needed to use a walker due to their bad knees. We had to carry the walker up and down the stairs and they were literally crawling to go up and down. I asked one of the male staff about it in the front desk and they said that there was nothing they can do and that the elevators will be both back up at 8:30 AM. We went out and took a stroll, came back around 9:00 AM and the elevators were not yet fixed. It was just ridiculous! Later on in the day, they managed to get ONE of the elevators working :) The next morning, we went to breakfast at 7 AM and everything is broken! Only one elevator is working, there is no coffee at all, no pancakes, and even the juice machine got hit! It was honestly insane. If you go on vacation, just go somewhere else.

    JW Marriott Savannah Plant Riverside District - Electric Moon Skytop Lounge

    JW Marriott Savannah Plant Riverside District

    (231 reviews)

    $$$

    I was extremely impressed with the JW Marriott Savannah Plant in the Riverside District. The lobby…read morewas spectacular and unlike any other lobby I've ever seen. The lobby is sensory overload when you first enter it. It's colorful with silver dinosaur bones and pterodactyls overhead. I kid you not! If that wasn't impressive enough, there are humongous crystal geodes on display. Some of the were even larger than me. There's an entrance to an African themed bar which served African inspired dishes, which I'd never had before. All this may seem like it shouldn't go together, but it does. The rooms were stylishly elegant. The bathroom is spacious and well stocked with bathrobes, slippers and quality toiletries. The beds and pillows were plush and cozy. Since we were there for a conference, the ample work area was appreciated. There is a chaise lounge right next to the window where I watched steamboats and cargo ships sail by on the Savannah River. The location was predictably right next to the river. I spent a whole day just walking on the River Walk with a variety of restaurants, dessert shops, candy stores, bars, cafes and souvenir shops. While it was geared towards tourists, which I was, I didn't have to go far from my hotel to get a taste of Savannah. There are historical buildings complete with the moss covered tress and cobblestone streets (which sounds quaint until you walk on it without twisting an ankle). Coming from hotel industry, I can appreciate a well run 5 Diamond hotel. While the stay was extra ordinary, there were a few things I wasn't fond of. The hotel has 3 parts to it. We were staying in the 3 Muses, which is a separate building and bit of a walk from the lobby. The walk isn't an easy one, which was an issue for my elderly father. Since we visited in the summer and the weather was hot and humid, walking out of the airconditioned lobby to trek over to the 3 Muses was less than ideal with my glasses fogging up at each entry and exit. But these were minor hiccups in an otherwise fantastic stay.

    TL/ DR - a true 5* property & experience. Room, cleanliness, service, on site dining…read more At check-in June 3, 2026: Carolina was very thoughtful in explaining the property-- 3 buildings-- and the corresponding property map. We were pleased with room placement with balcony in furthest east Bldg (3Muses). We were advised water-facing rooms can be noisy. On that note, by the third and final night, Friday, this past weekend, we learned that the cobblestone street outside was quite noisy as well. Fortunately, on weekend, just after midnight, revelry noise level moves down from the billiard Halls across from our room. (Ear plugs were furnished in the room :-) Even so, we enjoyed the balcony for the mornings and pre-dinner hour: it was ambience into our room as we were getting ready for our various comings/goings. The medium-ish sized pool featured brrrrr water; not yet nuked by summer's power! But it was enjoyable for a refresh. It got unbelievably crowded on Friday afternoon, so glad we generally came earlier in the day. Fortunately my work Conference: buffet style food supplied by JW was above-average, 4* food for Conference food (3* if judged on its own merit). But we enjoyed the on-site dining from which we tried small plates from the African restaurant, fish at the seafood bar outside the main building; my wife enjoyed the breakfast dishes from the coffee shop in the main building. This is a special property. Enjoy the artwork and the unique character of each building. So much to see as meandering. Friendly Service top to bottom. Employees seem to value their jobs and our patronage. Would return without hesitation.

    DoubleTree by Hilton Hotel Savannah Historic District - Welcome to the DoubleTree by Hilton Savannah Historic District

    DoubleTree by Hilton Hotel Savannah Historic District

    (190 reviews)

    $$

    My husband and I stayed here from Sep 11-14, 2026. The location is great, right downtown, and just…read morea block from the riverwalk. All the staff we interacted with were friendly and helpful. It only took about two minutes for us to get checked in and we got a few bottles of water and two of Doubletree's famous warm cookies. The room was nice. We had a king bed in a corner room with a city view. The room had a refrigerator, but I missed having a microwave. I am guessing that for the same reason they do not have complimentary breakfast - they want you to buy food in their restaurant. The shower had excellent water pressure, and the water was hot almost instantly. If you turn the square showerhead 90 degrees, you get a massage function. The towels were large and thick, and they happily brought us extra, along with extra pillows (although it did take three requests before they showed up). There are several nice seating areas in the lobby, including a library with a fireplace where we enjoyed having drinks with friends. The only downside that I recall, and it is no fault of the hotel, is that on Saturday night there was very loud music nearby that woke me up and kept me up for about two hours. Just a warning for weekend travelers. Another thing to note is that there is no bar food served on the weekends, according to the bartender. Kitty-corner from the hotel is a gas station with a small convenience store in case you do not bring enough snacks with you, and there is a liquor store across the street and to the right. We recommend this hotel and would stay here again.

    This Hilton is in a great location, and it's really pretty…read more Unfortunately, I was placed in a room that is really close to their rooftop pool. I would think that quiet hours for the pool would be 9 PM, but apparently they aren't. I believe they are 10 PM. There was a group of what appeared to be teenagers screaming nonstop for about three hours straight. I don't know, if I was staff at a hotel, I would probably tell them to keep it down after 8 PM, but that's just me. It sounds like the rooms on the other side of the hotel are really noisy as well, so I guess moving and wouldn't have done much. The valet took a really long time in the morning. I wouldn't have minded that if they would have told us in the beginning, but when you check in, they tell you to give them five minutes to retrieve your vehicle. It took the guy 20 minutes to respond to my request (I was first in the queue) and I had to go walk down and grab the car myself because I needed to leave immediately. It sounds like he was managing two properties, so not his fault. When not knowing where the valet was, the front desk wasn't helpful. She kind of dismissed the issue. She did end up calling him, but she didn't act like she cared about our situation at all in the beginning. It actually prompted us to take action and another gentleman waiting for his car went and looked in the valet garage to see if somebody was even there because he was having the same issues. Anyways, my first and last time staying at this hotel. Too many other options in the area. I really need a reliable valet, unfortunately.

    The Marshall House - The Marshall House

    The Marshall House

    (302 reviews)

    $$$

    I stayed at The Marshall House during a recent trip to Savannah and I really enjoyed it. This hotel…read moreis a few minutes from the river walkway and conveniently located in the historic district. There are many restaurants and historic sights walking distance from the hotel. The building is historic and you can feel it when you walk around the building. The rooms were recently renovated for furniture, but they retain the historic feel to them. The bed here was very comfortable and I got a great rest here. The bathroom was also renovated and was very clean. I came here with a large party and we booked a few rooms and everyone loved it here. My son and his family had a suite with a balcony. Their room's balcony entrance was from the window. I think this is the first time I saw this setup. There was breakfast service here as well. When you come in, you sit down and right away a waitress came with a paper menu. You would fill in what you would like for breakfast and within a few minutes they brought out the food. The menu options were excellent, they had grits, oatmeal, eggs, yogurt, bacon, bagels, bread, fruit and a few more items. The breakfast really filled me up for the day. The service here was phenomenal. We arrived very late due to a delayed flight and they had an attendant at the front desk who checked us in and had a friendly attitude. The hotel also has valet service. The staff and housekeepers were very nice, accommodating and did a great job taking care of us. I had a great welcoming stay at the Marshall House. If you are traveling to Savanah, I recommend this hotel!

    Wow! What a great hotel full of southern charm and wonderful staff. Recently did a sister trip to…read moreSavannah and chose this hotel. Everywhere is walkable in Savannah in the historic district, but this hotel is in the heart of the city. The hotel is historic, but clean and updated. The staff is amazing. Everyone was friendly and welcoming. Breakfast was included, plus an evening gathering with a historian one night, a singer one night, and a harpist. Every place from the restaurants to the waterfront were all a 10 minute walk or less! Highly recommend!

    Hotel Bardo Savannah - Spy vs Spy Cocktail

    Hotel Bardo Savannah

    (39 reviews)

    Had the pleasure of attending the Après SCAD alumni farewell dinner here. The decorations,…read moreatmosphere, food were great. I'd like to give a BIG shout out to the waiters. They were amazing. The kept the abandoned empty glasses and plates for the pre dinner cleared. I really loved the eggplant finger food and I don't even like regular prepared eggplants and I couldn't get enough. Also, I wanted plain water without the lemon wedge because lemon is a trigger for migraines and the waiter obliged. Two other waiters even came back to double check I got my water. Once the main dinner started the waiters were on top of bringing food out AND clearing plates AND topping off people drinks and wine. They were AWESOME, all the men and women that worked our farewell dinner, a big THANK YOU!!

    Arrived for a group trip that someone else booked. They called ahead to ask what was needed for me…read moreto be able to check in. They were told to give my name. When I arrived at 9:30pm after driving for 5 hours, I was told I'd also need a credit card to authorize even though one was already on file for the booking. I only had my debit card and didn't want to use it, so I was forced to wait in the freezing lobby until they arrived after their 11pm flight. I was only offered alcohol for my troubles and I don't drink. I could have waited longer to leave and just arrived when they did had I known. It could have been completely avoided if someone competent had answered her phone call.

    The Gastonian - hotels - Updated September 2026

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