So glad we decided to stay here on our road trip. The location is perfect and Jon Michael at the valet was so incredibly kind, helpful and welcoming. It is such a beautiful historic building and our room had an incredible view of the river. My kids I enjoyed watching the ships go by. I absolutely loved our room. It was spacious and felt both historic and modern. We were very comfortable here. I love that they even provide a black washcloth in the bathroom for removing your makeup. So many small touches that go a long way. My son was pretty much obsessed with the popcorn in the lobby. And we walked all over town, easily getting where we wanted to go. Valet parking is $50 a night which is annoying but given how beautiful the area is, it's hard to argue with. I might be a little more frustrated if we were staying for a week or something. They were even able to provide a pack n play for the baby to sleep in. Would absolutely love to return. read more

River Street Inn - View from our room - Hotels Near Me - Savannah, Georgia

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Overall a great experience. We loved the location, right off the Riverwalk, and it's multiple restaurants and lots of local bars nearby. Room was one of the largest hotel rooms we've stayed in, and was comfortable and clean; especially appreciated the spacious bathroom! Check-in and checkout was seamless, staff were very nice; loved the champagne upon checking, and the snacks/drinks provided in the afternoon. Only reason i docked a star (wish yelp did 1/2 stars!) was because of the valet. The first day we used it was great--Jonathan is a gem and was FANTASTIC. However, the gentleman that helped us (on the Saturday before St. Patty's Day) took 30mins, then returned saying he'd taken the wrong key, then left again. We waited for nearly 45mins--just glad it wasn't raining. read more

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Automatic one star for hidden fees. "Destination fee"? Wtf is that??? I don't do business with dishonest people. Also the room thermostat is totally jacked. read more

River Street Inn - Bullshit destination fee - Hotels Near Me - Savannah, Georgia

Overall, a very nice, hospitable place to stay with lots of character in a terrific location. I'm likely to explore other river front hotels on the next visit, but I definitely would enjoy staying here again. Pro's Location!!! Riverfront view Staff are very professional and cordial. Housekeeping made sure we had abundant supplies--coffee and bathroom amenities. Free champagne at check-in Manager's reception daily--very generous spread, efficient bartender and a terrific covered patio with a view to sit on in rocking chairs Three restaurants connected Water pressure is decent Even though the county issued a boil water notice, we were never inconvenienced, because the staff were very gracious and got us loads of bottled water. Historic feel Comfortable beds Beautiful antique furniture Solid air conditioning Reasonably fast elevators Excellent blackout blinds Cons Mildew in shower (see photos) Some upkeep needed (it is a very old hotel) Gonna definitely hear noisy neighbors inside and outside First set of bath towels were relatively tiny and thin (second set was ok) Check-in, checkout is very manual, but staff handled it efficiently even at the 11:00 checkout time. Patios/balconies are quite small read more

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We've visited Savannah twice, and we chose this hotel both times. We appreciate the location, staff, amenities, as well as it being in a historic building. The staff are incredibly kind and helpful. If we come back to Savannah a third time, we would stay here again. read more

Rustic, vintage, historic.. this hotels has all the feels. I've never stayed in a place like this but why not right. The receptionists were very informative and helpful getting our room information and the time are cute, dim lighting to match the historic vibes. Although alit of modifications and renovations were done, I love that they kept as much of the building in tact as possible. The foundation was unleveled, you can literally hear everything, creak in the wood when ppl walk lol. Only problem we had, which it seemed a lot of ppl had was the door going from the hotel to the river st access would not work so we had to walk through the restaurant upstairs to get in and we had to get a new set of keys 3 times. The elevator was also extremely slow. Other than that, I loved the bathrooms, the modifications, the historic design of the rooms. It allowed us to have a good live experience of river st. read more

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Very historic feeling hotel on the waterfront. Rooms large and spacious. Loved the light fixture with ceiling fan. Bathroom could use a few updates. The afternoon appetizers with drinks was a total bonus-the server that runs these is exceptional!!! Overall, very atmospheric and made for a great visit to the city. read more

This place is beautiful and the staff are so kind and helpful. Just walk around and take in how beautiful this whole place is. The architecture, trees, just such a beautiful place. It's very close to everything so many shops and restaurants. Bring some comfy shoes cause you will want to walk and see it all. read more

River Street Inn - Inside of hotels - Hotels Near Me - Savannah, Georgia

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Ambience vintage, with a touch of upscale. The rooms are antique, but the upgrades are really nice. A large bathroom is always a plus for me. The floor plan is nice with dim lights to accommodate the vintage look. Staff were nice. The price is " pricey" but the stay was well worth it since it was right on River Street. Walking distance to everything on River street. read more

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Beautiful, classic hotel with great views of the river! We stayed here for our anniversary and it was amazing! The staff seemed very friendly and accommodating upon arrival, especially the valet parking attendants outside. I made sure to leave those guys a good tip upon leaving. However, the fees can add up. Service fees, parking fees, etc can make this place a little expensive. The fact that they don't have an onsite lot is difficult, so sometimes it's hard to get a spot in front. When we arrived the tiny area in front was full, so we had to double-park and unload our bags far away from the entrance. Other than that, which is not really their fault given the area, it's a great hotel! read more

Historic district with pretty view (upgraded to River view). Negatives: Barge came through (horn blowing) at 1 am and 7 am). Room was small. Reception less than helpful with attitude at check in. Poor signage and the confirmation email said entrance was at the "teal" canopy. It was black and parking is $39 night (or garage down street is $15 or take you chances with street parking) The elevator did not work with our key even after desk rekeyed it's, so we had to walk to up stairs. Morning staff was elusive, called out several times, I could hear the person in the back room, no response and then a back door opened and closed. Good: the only reason I gave them 3 stars (instead of 2) is the convenience to river street and the views. Beds were soft and clean and restaurants and street vendors are very close for morning walk and shopping. I will not stay here again, but the beignets at Hueys (first floor of the hotel) are worth a stop. For the price I would prefer the Hyatt next door. read more

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The Staff is excellent and the location is very good! Great facilities and super food and variety of choices!

I was looking for a historic hotel with charm for my Savannah GA trip in July. The River Street Inn was a cotton mill sitting right on the waterway. The brick facade and gas lamps made it very welcoming and beautiful at night. Check in was easy, staff were very knowledgeable about the area and the restaurants inside the hotel. Inside the hotel was gorgeous. They offer complementary drink and hors d'oeuvres at their manager reception, which was lovely when you first come in and are tired from a trip. they also offer refreshments inside the lobby with a candy bar all and popcorn. They also give you a voucher for one of the boutiques in the hotel as well as breakfast the next morning. The breakfast wasn't skimpy either, it was located in one of the restaurants in the hotel, and it was absolutely delicious. The portions were plentiful and the grits were out of this world. The hotel room itself was gorgeous. I have included pictures. Our day was absolutely wonderful. Our room looked over the water and even at night with people walking up and down the waterfront, it didn't get very loud, and it was really fun to see the big ships go by. Overall a wonderful day. They also gave me free champagne, treats, and balloons for my birthday stay ! read more

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Old world. Authentic. Very friendly great service. Best old fashioned I've had. A wonderful experience.

The positives are it's very conveniently located to major points of interest. We found a lot within walking distance. The view from the room of the river is beautiful. The front desk staff were friendly. There's also lots of shopping down River St. in the back of the hotel. The down sides were, this is advertised as a "luxury" hotel. The amount of dust around our room, as well as rust and dirt in the bathroom are not found in luxury hotels. They advertised robes and slippers in the rooms. 4 days later no robes or slippers were ever seen. Ours was a double room, yet towels left were always for one. Every day I had to go to the front desk to request extra towels. Upon arrival, the armoire had 1 hanger. My clothes had to be draped over the back of a chair to prevent wrinkles. Housekeeping is non existent. When you return from your day, you will find your bed unmade, nothing wiped down or straightened up. Nothing will be vacuumed. No water or toiletries will be replenished. If you leave the hotel from the ground floor in the back of the inn, to get to the street, you'll be walking by the two portable toilets meant for the downstairs restaurant. Unfortunately, they seem to be leaking out onto the sidewalk. Thankfully we weren't staying during the hot summer months. If you suffer from any type of allergies, you may want to request the room gets a thorough cleaning and dusting upon arrival. Young children should be kept away from exposed outlets. Also - if you've booked your room through any travel site (hotels.com) be sure to verify your rates upon checking in. The rate I booked under and the rate I was charged upon checkout were not the same. I have to now contact the manager who was not in during checkout to inquire why the inn was charging a higher rate. For the cost of this Inn, you may want to shop around a bit more to find better accommodations for your money. read more

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We stayed for one night at this hotel and the location was very strategic in downtown Savannah. The hotel lobby was not fancy but the hotel was clean and it looked like they did some upgrades on their hotel. The hotel was a walking distance to all the shops and nice restaurants and I recommend the olde pink house for dinner and call ahead to make reservation. Our bedroom where we stayed has the river view and the room was more on the narrow side and small but since we only stay for a night we really didn't mind with the room size. The bed was soft but too soft for my husband's back, bathroom was clean, the coffee was good too. We really enjoyed their happy hour. The bartender/ server was very helpful and friendly. The food/ spread were really good and the drinks selection were plenty. We tried to get in the hotel from the river side but the key did not work but luckily one of the kitchen worker was walking out and was able to hold the door for us to get in. The valet parking for the hotel was $40/night so we decided to park at the parking garage across the street and it cost $12 per night. They have coffee shop next door and if you show them your room key you will get 10% off but be prepared the service was not fast like Starbucks. Overall, it was a good stay. read more

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This was our second stay at The River Street Inn. The hotel was very well located, the staff was exceptional, friendly and courteous, the rooms were beautifully decorated and the beds extremely comfortable. We dealt with Cassandra who was so welcoming and reserved the perfect rooms for our family, with Ivy at the front desk who checked us in and with Jessica who checked us out and made special request notes for our next upcoming reservation this month. The 3 of them made us feel so special and valued as guests and are a true asset to this hotel. read more

The Inn is a great location and staff is very helpful. Room was spacious and bed was comfy

Stayed here for a weekend getaway before the holidays. There is a lot to love. The architecture of the building, the rooms, the furniture, was all as expected for a couples romantic getaway. The downside however for our visit was the construction happening outside of our room, with no warning from staff. We had to keep our shades closed the entire time and the noise in the morning was excessive. More so because of how close it was to the windows. It made us wonder why they asked if we wanted to buy an "upgrade" at check-in. Another tip: valet was $45/day. Street parking maxes out at $20 and there is a garage across the street you can pay $5-10. I'd stay again and hopefully be able to write a better experience, sans construction. read more

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Perfect location by the river. The hotel is central to everything on the walk. I stayed with my family and it was fine, but I could see this as a great place for a romantic getaway. Be sure to take advantage of the cocktail hour. Checkout the wraparound porch and grab a rocking chair to relax in while you sip on a drink. Don't forget where your room is located since the elevators only go to certain floors, which can be quite entertaining after spending some time at Wet Willie's. read more

River Street Inn - Random guy with riverboat drinks - Hotels Near Me - Savannah, Georgia

River Street Inn was awesome! Not only does it have a prime location on Bay and River streets, it has 3 restaurants and a cafe inside or outside. We did 3 of the 4 and the food was great, plus a 10% discount! The decor, much of which is original to it being a cotton exchange is really cool. Easy access out the back door to River Street. Very nice and helpful staff. Spacious room (our was a double) with two double beds and one very comfortable chair. Cool antique furniture in the rooms and thru out. My only complaint is it had the tiniest mini fridge made. Wondering if they could put in a 3 foot tall one? Had a great time taking lots of pictures, so much to see. Also daily from 5 to 7 they had a tip bar and free food. The food was really good and changed daily, except the chicken skewers. read more

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We called for directions and the person on the phone was extremely helpful. The valet staff were fantastic. The room was ready early. The view was beautiful. It's old but well kept coffee in the morning Adirondack chairs to sit outside and a beautiful view from our balcony of the river. Awesome! read more

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The hotel charged us for damage to a wall that we did not do. I noticed the hole in the wall after we moved a chair to the window to watch the river. Plus, we had just stayed there two weeks earlier to visit family and then had to return for an unexpected funeral for the same family. What horrible customer service, and what a kick in the teeth for giving them our trust during such a horrible time. Terrible way to treat a repeat customer. read more

Bring earplugs. We really wanted to enjoy our time here but the walls are just too thin. The floors and ceilings have no insulation - even at normal speaking volume, you can very clearly hear conversations in neighboring rooms read more

Here for happy hour, beer and wine. Great time sitting on the balcony watching the ships go by. Wonderful evening in Savannah. read more

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Dirty ! And Bugs! When I complained to the front desk that the bathroom had an infestation of bugs crawling everywhere, they said leave a review but NO Refund! read more

River Street Inn - Bugs crawling! - Hotels Near Me - Savannah, Georgia

Had an amazing experience at this hotel. Booked thru TripAdvisor+ and booked a King, balcony room with a river view. We arrived right after lunch and were able to check-in early because our room was ready. The room was enormous, a beautiful historic feel with an updated bathroom. Loved the very tiny balcony, and it was great to step outside to see ships passing or feel the weather for the day. Location was fantastic, we had easy access to River Street restaurants and shops out the back and the rest of Savannah out front. We took advantage of the nightly Manager's Reception with snacks and an open bar from 5-7pm. We also enjoyed the 10% discount at Cafe M for a delicious croissant breakfast sandwich one morning. Coffee available in the lobby every morning at 6am and a Keurig in the room was great. Overall, staff was great. Some of the things that need improving: The "extra" fees add up. $25 daily for a destination fee (I know, paid for the nightly Manager's reception) + $45 daily valet parking fee. For that valet fee, would be great to have assistance with luggage cart, we did everything ourselves. Speaking of valet, the area out front is challenging without signs or information. More signs and info online would be helpful. Things that would be wonderful to add: -A table and chairs in the room. Plenty of room, it would be great to have that option, especially since we had a stormy and rainy day that meant more time spent in the room. -A larger mini-fridge or at least one with a a shelf, we could barely fit anything in the one in our room. -More info on how to self park or discount for no in/out for valet. We didn't use our car again after checking in until we left. Hard to justify the cost when we could have parked ourselves in a local garage for less if we had more information. read more

We loved staying here for a short trip. Halle at the front desk was very helpful during our stay. They have a nice free happy hour with drinks and appetizers daily. The inside of the rooms were beautiful. Would def stay again. Located close to great bars and restaurants. read more

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I absolutely loved the location. It's near everything! You don't need a car, unless you want to drive further out, like Tybee or Hilton Head. Check-in with Nicole was amazing! She accommodated me and helped me with two separate reservations I had booked for my 6 nights so I could be in the same room the entire time. And her personality is just fabulous! So gracious and sweet! Every hotel should have someone like her working the front desk. I had reached out by email and was put in touch with Jennifer who was great about communicating and honored my request for a quiet room. I had read some reviews that said the property was loud, but she put me in a room that truly was quiet. Great sleep every night. It was also a room on the third floor, facing the street. Not much of a view, but it was still kinda cool to look out the windows to the brick and cobble stone below and consider how much history was there. So I'd say if you want to save a few bucks, you don't need a River view. But the River view is amazing! You can see it in the common areas of the hotel on each floor. And the hotel lets out right onto River Street, so easy to get to. The decor in the rooms make this hotel really fun and add to the whole historical Savannah experience. The mangers reception was a nice, but the food was cold despite being on a warmer! I would have preferred to just pay for it rather than be charged $25 a day destination fee, since we only went once. But, I actually filled up on appetizers the night we went and skipped dinner! What I didn't love was I had to take the trash out on my own because they don't offer housekeeping every day. In our six night stay, we were told we could only have it twice! We had to also go to the from desk two times to ask for towels. But the trash thing really rubbed me the wrong way and I don't know if I'd stay here again because of that. Its not cheap to be having to take out your own trash. Also, the WiFi didn't work in my room. When I called down to the front desk, the a very condescending agent told me to log on with the name of their WiFi and when I told her I of course already tried that, she left me with no help other than to reach out to the front desk manager Monday. I was leaving on a Sunday, so that's not much help. And although I did email the front desk manager, she never responded. So overall it is a good hotel in terms of decor, location and comfort. I just don't want to have to be worrying about things like running out of toilet paper, taking my own trash out and having to remember to schedule housekeeping a day in advance. And having to stop by the front desk to pick up towels and having no WiFi while forced to pay a destination fee left a bad taste in my mouth. Due to all of this, I wouldn't stay here again. There's just too many other options in the area and I want daily housekeeping when I pay $300+ a night for my room. read more

Beautiful location, with a river view there was always a lot to look at. A few rooms had a tiny balcony which I like! Don't eat at their restaurant however, it wasn't good at all. There's lots of restaurants, our best dinner was at the Chart House! The Inn had an awesome location with a lot of the sightseeing trolleys stop close by. Another recommendation! Only negative was broken tiny fridge and small room for two beds! Coffee not good lol read more

River Street Inn - Full moon - Hotels Near Me - Savannah, Georgia

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Very lovely place. Oh my Savannah you're loved. Our first time here. This Inn leaves you without wanting anything. Our room was stocked and wanting for nothing. So many restaurants in this 4 story hotel. As well as a quick walk away. Right on the river what more could you ask for. Wally checked us in and gave a really nice up grade. Valet guys extremely pleasant. Loved watching the cargo ships come into port in the morning. Can't wait to return. This time a longer stay. read more

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Cleanliness is a 1. Atmosphere and staff are a 5 so I landed on 3. Loved the brick walls, the fireplace, the old furniture, the high ceilings. The upgraded bathroom was nice but they missed some details like top trim on the baseboard and a faucet that matched the sink so it didn't splash water everywhere. The bedframe and every piece of trim in the room and in the hotel was covered in a huge layer of dirt - not sure it has ever been cleaned. I've never stayed at a hotel that was dirtier. The stairs leading to the restaurant level were old and beautiful but the floors were dirty, trash left on the floor for days and the exit door to the fountain needed to be swept at the bare minimum. So much potential completely lost because they choose not to clean. read more

River Street Inn - Nasty trim in the room - Hotels Near Me - Savannah, Georgia

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The room was nice and we received a complimentary upgrade to a river view. However, there was a very strong smell of mold. The front desk person was not especially friendly. The reception from 4-5:30 was really nice. The common areas were also really nice. Location was great! read more

I stayed here on 8/25/2024 and on 9/1/2024 The ambiance is incredible, def old style Savannah, but with modern conveniences, but I was VERY impressed with the helpfulness of the staff and their dedication to making us feel welcome. On my second stay .. a week after my first stay.., the young man at the valet stand, John called me by name , and Chyna at the desk was just as accommodating Def my place to stay from now on in Savannah read more

I stayed this past weekend for my Birthday. Nicole was the absolute best! (Thank you so much!) Our room was on the 5th floor facing Bay Street and the Love Lock Bridge which was fun by the way. Hotel and Room were very clean and well kept. Loved the decor and haunting looking hallways! Room was very nice and spacious! The location of course was everything! Very convenient and close to lots of restaurants and shops! There was construction going outside that woke me up in the morning, but other than that I had a wonderful stay! I will definitely be staying here again! I see others had bad experiences, but mine was great! Will definitely come back! read more

Love this hotel! The friendly staff welcome you and are very helpful! The rooms are wonderful! They are so clean and comfy! We loved the pillows so much we found out the brand and bought some for our home. River Street Inn is centrally located near so many of Savannah's amazing attractions. You can walk almost anywhere from the River Street Inn. There is also a free happy hour and they offered a free brunch coupon for Huey's Restaurant. I hope to make our trip to the River Street Inn an annual tradition. We love it there! read more

River Street Inn - Love the Griffin lamp in the room. - Hotels Near Me - Savannah, Georgia

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Hotel in 265 years old and so there are a ton of things going on in the hotel that cannot be fixed due to old architectur. Im not sure why the hotel does not advertise these things as it would be more understandable for the customer. instead they try to cover them up and act surprised when the customer brings these things to their attentio. there are leaks all over the 2nd and 3rd floor, the lower floors smell of propane often, the noise from the river street or the city side is terrible and often keeps customers up at night leading to ton of complaints. on the third floor you can see anything but a cement wall outside of your window, but you are being charged for the view. it's SO easy to get lost in this hotel and once you've been wondering around for an hour the staff thinks its "cute and funny" and not at all an inconvenienc. now lastly, it's the AC! Savannah is usually pretty hot so in comparison the building seems cool but it's about 80-85 degrees in the building on any given day. do not waste your time . read more

If you are looking for an incredible, walkable location and a beautiful historical hotel with a bunch of character, this place nails it. I do not regret my 4 night stay one bit. There's a lot which you'll miss from comparable-rate 'modern' hotels though. 1. The rooms are small, and have almost zero space (lacking a desk). If you are coming for longer stay you will have to pile things up on any available surface. It's a cluttery place to stay in general or to try and bring food in to eat. 2. The "do not disturb" placards they have DO NOT stay on the door handle when you close your door. As someone who puts the placard up at check-in and takes it off at checkout, this is a rather big problem over a 4 day stay. They insist on using these garish non-functional embossed plastic things when they could downgrade to something actually functional and nobody would care or notice. There's no denying the coolness factor of staying in a 200 year old hotel. That's what I wanted, and that's what I received. Check in was easy and courteous. Huey's (the restaurant directly downstairs) was a dream come true. I upgraded to the breakfast plan and highly recommend it. Huey's had some of the best French toast I've ever had in my life. Absolute perfection. Also - they had some of the best scrambles eggs I've ever had, and the sausage they use for breakfast is Andouille, which was a nice treat! There's also an AMAZING little French cafe on the main level with top tier coffee and pastries. Having these places connected to the hotel is a huge bonus. read more

If you're looking for a quiet comfortable stay with great customer service DO NOT stay here. Two stars - the location is very convenient and the hotel itself if very historical and classy. The industrial vibe of the rooms is very well done. Upon checking in it was hectic as it was the day after the 4th if July. Everyone was scrambling, yet not really doing anything (if that makes sense). Then I couldn't find my room and couldn't get anyone's attention to help. It's kind of a maze. There was some kind of a party with a group of young girls in my hall that were constantly playing loud music and carrying on in the halls. The front desk somehow "couldn't hear it" the 3 times I called. When I called back and said I would call the cops if they didn't get it under control they did. Terrible guest service. I took video of the noise in my room to have when I dispute the charges since the front desk was utterly unhelpful. I feel like my room was under an office or something, someone was always walking all night and early morning. Also, my window was literally right on one of the busy cobblestone streets down to the river walk - a ghost tut stopped for several minutes after 10 and there were many other people and carts making quite a bit of noise. I am only in my room basically to sleep and if I can't even do that there's no point. When I called for my car from the valet I ended up standing in the rain waiting for 10 minutes. The man working the valet said, "Didn't they tell you when you checked in it takes about 20 mins to get your car?" Um no, I could barely get them to tell me where my room was. Very disappointed overall. read more

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Delightful and interesting structure. Management is not of the highest caliber. Flashes of kindness and helpfulness. Flashes of ineffectiveness. They are still on COVID levels of housekeeping despite not being otherwise too concerned about COVID. Sounds like they are just short on housekeeping staff. But they still charge you through the proverbial nose. Room was clean but still had a winged visitor and one nasty wall crawling one. Steven the bellman and the valet parking teams are the star performers. Complimentary coffee is a crappy machine. They leave some chocolates out. Meh. read more