We stayed at the Inn for a long weekend (Thursday - Monday). It was a small group of four childhood friends, celebrating our 50th birthdays. Two of us arrived midday Thursday and were greeted by Dwayne, who kept us in conversation until Anna was finished with the folks ahead of us. Both Dwayne and Anna were friendly and personable.
Anna was awesome! She was helpful in getting us familiar with the map of the historic district, and pointed us in the direction of a few points of interest (City Market, the Telfair Museums, Mata Hari's Speakeasy, restaurants, etc.), making note of the not-so-good places to stay away from. Anna appeared to be of college age, so I asked. She is, indeed, attending school, but majoring in a subject that is not service/hospitality related. Good luck to her, but with her outgoing personality and charm, she would be a great asset to any company that has a high-level of people interaction.
Dwayne was always on hand for breakfast, making sure special dietary needs were met. He was extremely knowledgeable on the history of the house, and of the general Savannah area. One room had A/C problems, but Dwayne had a service technician in to check it out. Ended up having to get the unit replaced, which Dwayne handled professionally and through completion, keeping us updated throughout the process.
We booked two rooms - Room 3 and Room 7. One was on the main floor, and one was upstairs. Both rooms had great views, and were spacious. The bathroom in one room could have used some updating and cleaning up (clumpy caulk, wallpaper that needed to be wiped down, at the very least). Both had adequate furnishings, appropriate in keeping with the history of the house. So, don't expect brand new, state of the art anything. But, again, it kept with the history.
Breakfast was good each morning. Hot foods were cooked for us as we were seated. Also, cereal, juices, and other miscellaneous continental breakfast items were available on a buffet. The 5:00 social hour was good, although it was usually only our group in the parlor, consuming of various dips, spreads, and wine. And the evening dessert was always a treat after being out all day/night. I especially liked that it was kept available really late, maybe even until the morning.
The only real complaint was that the common areas in the house were really hot. I would say maybe 10 or 15 degrees hotter than the room temperatures. With the humidity in the South, it was just not comfortable to sit in the parlor more than 30 minutes or so.
Overall, though, I would recommend this Inn for anyone looking for a convenient, quaint, and welcoming place to stay in Savannah.
Recommendations for dinner in the area would be the Crystal Beer Parlor, the Olde Pink House, and Vinnie van GoGo's for pizza (they only accept cash, though). And the Old Savannah Trolley Company does a great tour of the city. They are locally owned and operated, and not scripted. Each driver does his/her own research and comes up with his/her own routine and points of interest. If you're lucky, you'll get Jamie as a driver/historian! read more