Barry's Burlingame was one of the worst first-time gym experiences I've had. (And that's saying…read moresomething since I recently tried 7 gyms in the Burlingame/ San Mateo / Millbrea areas). I showed up 5 minutes early and instead of focusing on onboarding or safety, the staff prioritized forcing me to create a marketing account and hand over my email before class. Nobody asked about **my knee pain** or offered workout modifications like Basecamp or Burlingame Fitness did. I was thrown into a dark room mid-class with no idea where my station was, what weights to use, or even how to start(!) the treadmill, while the oversized class made it impossible for the instructor to notice I was struggling. I had to stop multiple times just to change weights and restart. Change and restart. In the end, I lost the class credit and time. The whole experience felt like corporate lead-generation and profit mattered far more at Barry's than the safety and success of new members.

I've been incredibly happy to join the Basecamp community. Their 30 days for $60 deal is what got…read moreme in the door, but after those 30 days, I wasn't ready to quit! The workouts are varied and challenging. Each day of the week is dedicated to a different part of the body (legs, upper body, core, etc.). The coaches are motivating and great at both correcting form and offering variations for moves that may be difficult for people with knee or other issues. Shout out to Coach Euni! Her classes are always the most intense and leave me feeling spent in the best possible way! The front desk staff are incredibly friendly and make an effort to learn your name so they can greet everyone personally. Great gym! Highly recommend!!

Jackie at Criminal Fitness is hands down the best instructor I've had. I've taken five of her…read moreclasses so far, and every single one has pushed me way outside my comfort zone--in the best way possible. Her workouts are seriously tough, but Jackie keeps the energy high and motivates you to keep going even when you think you can't. She's great at encouraging everyone in the room while still making the class feel challenging and rewarding. I leave every session exhausted but feeling stronger and proud of what I accomplished.

Found this place on ClassPass and after a couple months, I decided to stick to just this studio!…read moreThe one difference I notice w ClassPass is that you can choose your machine w the Criminal Fitness App, whereas ClassPass will randomly assign. The studio itself is lowly lit and is great for getting focused. It's clean and the instructors are generous w the wipes. The equipment is excellent and new. They also have pull-up bars and wheels for more dynamic calisthenic exercises. I also love how their memberships include a guest so I can bring a friend or my husband once a month! I love the lagree mixed with HIIT. Lorene, Riss, Jackie have all made the classes super challenging in their own way. I am always testing something new in my body I never have before. Love it!

I'm energized! This morning I worked out at BFit for the first time and Liz's Body Lab class…read moreexceeded my expectations. Encouraging energy within a small group dynamic, great instruction, interesting moves with fun music... the perfect way to start a Saturday. I look forward to my next work out here!

I have been here for two years and enjoy it so much! My trainer Krys is the best. Can't be happier…read morefor my training sessions here!

A friend referred me to this gym and I'm so glad that they did! As someone who works out, but still…read moregets intimidated by weights, this place feels like a breathe of fresh air. First off, parking. Huge win. It's super easy to get to, which removes one more excuse not to show up. The instructors, Toni and Justin are both incredibly knowledgeable and approachable. No ego, no judgement, just genuinely helpful coaching. The circuit-style workouts are great and honestly so much fun. The classes tend to be on the smaller side, which I personally love because it feels like you're working out with friends. The instructors are always nearby if you need help with equipment, form, or just a quick little confidence boost. This space feels safe and everyone is friendly and welcoming! Bonus: they're on ClassPass. Will definitely be back again! Highly recommend if you want a great workout without the scary gym energy.

Top notch facility + instructors here at JustTone. Both Justin & Toni are well accredited,…read moreknowledgeable owner-operators that care about you & your physical wellbeing. There are so many favorites about these classes: - Variety of exercises - Scheduling; whether you're an early bird or a post-work zombie - Structure of the class (set vs rest periods) - Brand new equipment What I'd love to see more of: - Open gym Love it

I do not recommend this location due to the extremely poor customer service I received from the…read moremanager, Neijah Cox. On May 26, I purchased a three-class package. All three class reservations were made in person at the studio, not through the app. Today, I arrived for what was supposed to be my third and final class. Upon arrival, Neijah informed me that I was not enrolled in the class. I responded, "That's fine, can you book me into the next class?" Neijah then told me that I had no remaining classes or points on my account and that I would need to purchase additional classes. I explained multiple times that today's class was my third and final class, and I asked her to review my account to verify that I had only attended two classes. After checking, she claimed that her system showed I had cancelled classes, missed classes, and therefore had no remaining classes available. She repeatedly told me that I needed to buy more classes. I explained at least four to six times that I had never cancelled any classes and that I had personally booked today's class at the studio after my previous session. I suggested that either the system or the employee who assisted me may have entered something incorrectly. Unfortunately, it felt as though Neijah was not listening to anything I was saying. Rather than investigating further, she simply continued repeating what the system showed. At no point did she attempt to look deeper into the issue, review the reservation history, determine who helped me make the booking, or otherwise investigate what may have happened. She showed no interest in resolving the situation. What made the experience even more frustrating was that I knew I had not attended a third class, had not cancelled any reservations, and had not even redeemed the complimentary shake that comes with completing the three-class package. None of that seemed to matter. Her response remained the same: "The system says you cancelled classes, had no-shows, and have no classes left. You need to buy more classes." The situation then escalated unnecessarily when she threatened to call the police if I did not leave the premises. At that point, I began recording the interaction to ensure there was an accurate record of what was being said. I asked why I was being told to leave when I was simply trying to explain the situation and seek a resolution. After returning home, I checked my email and discovered what had actually happened. My class was not scheduled for 7:15 a.m. as I believed--it was scheduled for 9:35 a.m. All Neijah needed to do was thoroughly review the reservation details in the system, and she would have seen that the class existed but was scheduled for a different time. Instead, I was subjected to an embarrassing and completely avoidable experience. I printed the email confirmation showing my 9:35 a.m. reservation and returned to the studio to provide proof. When I arrived, Neijah again told me to leave or she would call the police. I left the printed confirmation on the counter and departed. This occurred at approximately 8:30 a.m. Then, at 9:09 a.m., I received an email notifying me that my 9:35 a.m. class had been cancelled. The entire situation was handled terribly from start to finish. A simple review of the reservation details could have resolved everything in minutes. Instead, I was repeatedly told to purchase more classes, treated as though I was at fault, threatened with police involvement, and ultimately denied the customer service and professionalism that should be expected. I have recordings of the interactions because I felt the situation was being misrepresented, and I am currently attempting to contact the owners or someone above Neijah in management to request a refund and formally address how this matter was handled.

Barry's Burlingame was one of the worst first-time gym experiences I've had. (And that's saying…read moresomething since I recently tried 7 gyms in the Burlingame/ San Mateo / Millbrea area). I showed up 5 minutes early and instead of focusing on onboarding or safety, the staff prioritized forcing me to create a marketing account and hand over my email before class. Nobody asked about **my knee pain** or offered workout modifications like Basecamp or Burlingame Fitness did. I was thrown into a dark room mid-class with no idea where my station was, what weights to use, or even how to start(!) the treadmill. And yeah, they care so much about "safety" that they wouldn't have cared at all if I'd missed the warmup. A large class of 20+ made it impossible for the instructor to notice I was struggling. I had to stop multiple times just to change weights and restart. Change weights and restart. In the end, this was a complete waste of time, while the whole experience felt like corporate lead-generation and profit mattered far more than the safety and success of new members.

Tried this place for the first time today and loved it! The workout was amazing and the studio is…read moreincredibly clean and welcoming. Definitely won't be my last time here

Terrible studio with unfriendly customer policies…read more Plenty of other accommodating vibrant pilates studios around- no need for this dingy one.

I posted a comment a week ago suggesting a extra fan for the Zumba class since the crowd is large…read moreand the dance is energetic, only 1 fan isn't enough. Surprisingly within couple of days, 2 extra fans was been added to the rear of the room. I really appreciate the management react to our comment so effectively. Now we enjoy the cool air during the workout. Thank you.

Overall a clean and well-maintained facility. Most equipment was available and good shape. Open…read morefloor layout is nice. Staff usually keep to themselves and don't engage too much with customers.

Let me count the ways how much I miss and love Equinox…read more Yes, I know--it's a high-end gym. But you truly get what you pay for. I was a member of this location for over a decade, and since moving to Charlotte, North Carolina, I can honestly say there is nothing quite like it. The nearest one to me now is in Atlanta, and I still miss the San Mateo club regularly. This location has everything you could possibly want in a fitness facility--and then some. The Fitness Floor Downstairs is a beautifully air-conditioned workout space designed for people who are serious about exercising. No distractions, no crowds hovering by the windows--just a clean, focused environment. You'll find: * Full weight training equipment * Recumbent bikes, ellipticals, and treadmills * Dedicated spin, Pilates, TRX, and group fitness studios * A large open stretching area with foam rollers * Cold, filtered water stations throughout * Staff available for spotting if you're training solo It's efficient, professional, and thoughtfully designed. Locker Rooms & Amenities The locker rooms feel more like a boutique hotel than a gym. They are consistently spotless and fully stocked with: * Plush towel service * Spacious showers with teak benches * Steam rooms infused with eucalyptus * Complimentary razors, Q-tips, and personal care items * Premium Kiehl's products It's luxurious, yes--but also incredibly practical. You can comfortably get ready for work, dinner, or travel without feeling rushed. The Rooftop Pool One of the standout features is the heated rooftop pool. It has multiple lap lanes, cabanas, and water aerobics equipment, and it truly feels like a mini country club in the middle of downtown San Mateo. The pool is heated year-round, which means you can swim in any season--something you quickly get spoiled by. They even provide sunscreen from Supergoop!, along with full towel service. It's those little details that make the experience feel elevated. Classes, Spa & Services The class offerings are extensive and easy to manage through the app. Signing in is seamless--just scan your phone and go. Highlights include: * Yoga in a beautiful bamboo studio with HEPA filtration and ceiling fans * Pilates (available as private, duo, or small-group sessions) * A full-service spa on the upper level * A juice bar and retail shop featuring premium fitness apparel Everything feels intentional, polished, and well-maintained. Location & Convenience The club is located right in the heart of downtown San Mateo, making it incredibly walkable. There are restaurants, grocery stores, and cafés nearby, including one of my favorite bakeries and specialty markets. Parking is also surprisingly easy for a downtown location: * Two-hour validation * Surface lot, garage, and rooftop parking options That convenience makes a big difference in daily use. Value & Membership Yes, membership can be expensive. However, many employers offer corporate discounts, which can make the cost more manageable. In my case, the value absolutely justified the price because I used the facility regularly and took advantage of the amenities. Even when I relocated, canceling my membership was straightforward and professional--no pressure, no hassle. Bottom Line Equinox San Mateo set the standard for what a fitness club should be: clean, thoughtfully designed, service-oriented, and genuinely enjoyable to use. If I ever move to another city with an Equinox, I will join again without hesitation. Because at the end of the day-- life is short, and you should live well.

Amazing space. From the rooftop heated pool with cabanas, yoga studio and spa, to the impeccably…read moreclean locker rooms, and a wonderful group exercise studio and open gym floor. But what makes the place extra special is the superb group exercise instructors and professional staff.