Our experience with Go Minis started off great. They were able to get us a container quickly and do…read morea price match. However, it was too good to be true. After 2 rounds of confirming via email and phone on my container transfer date, I found out with less than 24 hours notice that my container transfer date had to be changed because of "being overbooked." This caused a domino effect of inconveniences for us as we already had movers to help empty the container lined up and needed childcare as well. They basically told me "oh well" because there was nothing they could do. If you want reliability, go with a different company.

I am pleased that it was Go minis that i chose to store my items. Jane and Rick have been so kind…read moreand easy to work with. They answered all my questions and i had lots.The driver who delivered it was professional and cautious to get the unit in my selected area. I had 1 inch on both sides of the gate. He was perfection. I recommend Go minis to anyone who needs extra space. Thank you Jane and Rick

. Painless experience. All issues addressed. 10 out of 10 would recommend…read more Loretta at the front desk was very helpful and accommodate

Great storage facility with great communication for anything you need. Easy to work with.read more

Public Storage on Tchoup is a nice experience and location…read more Customer service and my email said move in was $25 I had to add insurance and a lock to get me around $60. Sounds like false advertising to me but the worker explained that I would get the first month for only a dollar so since I plan to stay a few month's it sounded more like a bargin. We were luck enough to get one of the last 10x10 drive up unit's available at the time and the place is pretty clean and seems like they try and help the customer as best they can. All in all a thumb's up ...

Total dump. It's leaking, the halls fill with water every time it rains. It's hot, supposed to be…read moreclimate controlled, but only the hallways are and not all the time at that. Nobody works there! When you call you get somebody in a foreign country, or you leave a message and they tell it could be up to 72 HOURS before you hear back. Run! Doesn't feel safe. The last time I stopped by in Sept of 2026, there seemed to be somebody LIVING in the unit across from mine. We are moving out and demanding a refund. Safe yourself the trouble and find somewhere else.

Ms Rose Lupton. She is awesome. And she knows her job well. Very knowledgeable about the business…read more I had to move to a new unit and she made it very easy. I'm very happy that she's there because I feel even better about my property being safe at KEY STORAGE. Thks.

I have had storage units at all the major places (Cube Smart, Public Storage, Storage Center)…read more This week I needed to place some things in storage and hoped to find one close to my residence (River Ridge). I found this one even though it is a little hard to find. I was helped by Jarad. I have to say he provided the best service I have ever had from a property manager. He was very efficient, but also kind and worked to meet my needs. I HIGHLY recommend storing your stuff at Key Storage with Jarad

If I could give 0 Stars I would We went to purchase boxes and were told internet down and they…read morewere on generator power.... while the other businesses around had power. Were picking up a Uhaul truck on Friday and was then told they would probably not be open due to weather. Other Uhaul locations are open. We chose to use a true Uhaul Facility -- This place you can tell the employees do not want to work. When I called to cancel this truck I was told I did not have to cancel. In other words she did not want to cancel it although she did cancel it after I questioned her. Will not recommend til they get employees that are invested. To bad I did not get her name!

The customer service isn't criminal but it's baseline. Several negatives from my experience:…read more *They lock you out of access on the last day of the month for what was explained to me as "taking inventory".... I am a musician and need access to some gear on a moment's notice and experienced this "inventory lockout" on the last day of the month several times when I needed my stuff and couldn't get to it. I simply forgot about the lockout at the end of the month and it was inconvenient to plan around rather than having true 7 day a week access. Be aware of this. *Had auto-debit set up for my unit and had to replace my debit card; this of course meant my payment was rejected since the old card was canceled. Instead of simply calling or emailing me, they sent a snail mail letter telling me my form of payment was cancelled and since I don't get to check my mail all that often I was charged a late fee. Again, not criminal customer service - it is my responsibility to pay for contracted services after all but they could have picked up the phone or at least emailed. They have all my contact information and it would have saved me a late fee after at least 1 year of on time payments. *The 30 something male manager was very personable and friendly and let me know how much he appreciated my business, but the other employees I encountered were not in the business of smiling or communicating in a friendly customer service oriented way. It's just a given that if you're not ordering from a fast food restaurant that you're treated as a valued customer from top to bottom. I was not given this feeling from all of their staff. I felt strongly enough about not having my expectations met to take my business elsewhere.

Had my stuff in storage here for about 6 months and there was a very competitive price, good…read morelocation, easy access for cars/trucks. I actually forgot my key when coming back from california and The gm Kentrell was nice enough to help me access my unit. Great customer service!

First off I was told to return a u haul car transport to this location by U haul in Georgia..So…read moreafter driving all night I arrived the next day at this location to drop off the u haul I was immediately greeted by rude disrespectful employees who told me they would not be helping me insecure the straps holding my car to the carrier... First off it was uhaul policy to not allow me to secure the car myself so I had absolutely no idea to get it off.. I'm a disabled veteran & I didn't deserve to be treated that way.. This location and u haul itself should be shamed of themselves..

Great place to store valuables! Staff is friendly & knowledgeable, the place is always clean &…read moreorderly, has a great security system & quick access to safety deposit boxes. Also, love the fun & interesting events they put on.

Great selection and prices. Great customer service...I was in out with everything I needed in…read moreminutes!

I needed a roll of cardboard to protect my wood floors during construction. I needed it last…read moreminute. I live in Metairie and noticed that it was 30 minutes before they closed. I called and they told me to come on over, and they would wait for me to get there. That kind of service is what this world is missing today. They have a customer for life now, and I will tell as many people as I can about them. Great Job! I'll be back!