Chino location. Worst experience ever! They accept cash only or Zelle to pay, overcharge you for…read moreeach session and don't want to refund. Their therapist Ms. Jocelyn recommended me to look for another therapist. I asked her do they teach kids to pronounce flapped "R" sound. I'm Russian and Arabic speaker and we pronounce that sound in a slightly different way. She definitely understood what do I mean because she asked me is it the same way as Spanish "R"? I said yes, it's similar. Then she added I recommend you to switch to another therapist because I'm an English speaker. (And Spanish too, by the way) Later on I started to receive my EOB and it was showing that I overpay each session. I spoke to them about it and instead of refund they told me my sons score too high to be covered by insurance. They stopped submitting claims and try to cancel previous ones. If you look for a speech therapy please avoid that place!

Pro: our therapist is good, our son likes her. We also like their manager - Amanda!…read more Con: 1, billing is unprofessional. It took them 3 months to confirm our insurance and still got it wrong. They over charged us and won't refund, they want to keep the money until we cancel their service. I think they said that they need to keep their cash flow good. Their excuses was saying that it normally takes looong time for insurance company to get back to them. I'm not sure, our OT and PT company was able to get correct info in a week. Also, when we overpaid OT and PT, they refunded us immediately. 2, when we change our insurance, they are not able to confirm with the insurance company about our plan. We waited for 3 weeks and We couldn't take the classes while they are confirming. At the end, it was us calling the insurance company and get them on the call at the same time so that they can get it straight out. Not professional. We are taking OT and PT with another organization and they are able to confirm our insurance on the next day and no need to cancel any classes. 3, they told us they only provide 30 mins/ session for PPO, my OT and PT are providing 45mins/session. So I asked them why. Amanda told me that it's their company rule that they only provide 30 mins because they need to make money blablabla. She told me that every company is different and there are other companies that are providing 45 mins/session for my insurance. I appreciate that she told me this so that I can go somewhere else for better service! Overall, we are unhappy with their service. If you are living in the area, I recommend you to check out Jump and Shout. Jump and Shout provides ST, OT and PT. They have two locations - chino and Brea. They are better team and more professional! They have great therapist as well! We are already taking OT and PT with them, we'll switch ST to them as well!

I can't tell you how happy I am with the entire staff at Pristine Rehab Care, from Nina the…read morescheduler, Rachel the director and especially Adele who is my son's therapist, they're all great! Adele has been working with my son on his fine motor skills and he has made GREAT progress and he is now going from once a week to once every other week. This company is all around amazing so if you're looking for a therapist, no need to look any further, Pristine is the best!!

The staff here are amazing! My sons speech therapists were Jill (left Pristine a few months ago)…read moreand Sabrina. Both speech therapists were super awesome with big personalities. Both were very patient with my stubborn son and their approach with him was on point. My son went from speaking only 10 words and zero sentences to speaking 200+ words and full sentences by the end of the year. He talks so much now that its really annoying lol jk i love it. The front staff, Nina is absolutely fabulous and sweet. Her appt reminder texts are a lifesaver and she was always trying to reschedule missed appts and just about everything else. I highly recommend this place if your little one needs a speech therapist!

Thanks to PTA for having a simple and easy to use option for treatment of allied healthcare without…read morehaving to see students face to face! ReadySetConnect technology is an easy way to have a tele/video healthcare options to treat patients and students that have to stay at home and/or at a distance, especially during this crazy time of COVID-19!! Thank you!!!

Staff was friendly, and they have a cool gym/play area…read more Hard to get a hold of office staff, though, so I advise you to get your therapist's direct phone number in case you need to reschedule or cancel an appointment. We met a great therapist there, but unfortunately, she left the company. We were disappointed by that, as she made the long commute worth it to us. We will be finding a new therapist closer to home.

We are so grateful for Milestones Chino Hills, especially Linda Milla, PT! From the very beginning,…read moreLinda was such a blessing to our family. She helped take my son from barely moving to crawling and then walking! Her knowledge, patience, and genuine care made all the difference. Linda always made physical therapy fun. My son would light up with excitement every time he saw her. She had a wonderful way of turning exercises into play, so he never felt like he was "working." She also took the time to teach me what to do at home, making sure I felt confident and supported every step of the way. Thanks to Linda and the amazing Milestones team, my son has made incredible progress, and our whole family feels so much more at ease. I can't recommend Linda and Milestones enough!

I couldn't say enough good things about this place, Miss Linda & Mrs Joanna are amazing therapist!…read moreMy daughter had surgery 1yr and three months ago and has been going to PT for 1 year now got her certificate of completion ! She couldn't have done it with out the amazing therapist she had. Front office Mrs. Rita is a gem so easy to work with and always accommodating to your needs! We are going to miss this place !

Speech therapy: We have been meeting with Michelle for about…read more6 months now and it's amazing how much our 2yr old has improved on how much language but also the pronunciation of words. We saw 3 or 4 speech therapist before her and suddenly he's 95% on board with participating while practicing new skill and he was 0% participating with the other ones. So grateful we got paired with her, she pushes him the perfect amount for him and that changes by the moment constantly reading him and seeing what he's up to in each moment while not letting him avoid practice all together. I also really appreciate the guidance on things we can practice and model at home to boost our progress.

Our 2 year old son has been meeting with Michelle for about 7 months now for Speech Therapy. It's…read morebeen a great experience and our son has significantly improved his vocabulary and pronunciation. Michelle has been very helpful and knowledgeable when working with our son. We can't thank her enough!!

Brenda is wonderful!!! She worked with our son for about 8 months and he came such a long way! His…read morespeech is incredibly improved and she provided great instruction and tips on how we too could work with him and help his speech on a daily basis. She also tried to find games and activities that he liked - such as monster trucks, the beach, firetrucks, etc. I would absolutely recommend her to anyone!

Speech therapy is a good way to enhance your kid emotionally and helping them to talk, my daughter…read morehas a hard time to talk since she already 2year old , I was referred to regional center which is supporting the service. After 6 months in speech therapy my daughter start talking and more understanding, I really appreciate to the therapist ( Brenda, Sarah,Liz) they are really nice to my daughter, thank

Our speech therapist, for our 7 year old, moved, so after our wonderful experience here with my 4…read moreyear old, we naturally wanted to come here. At first we were put on the wait list, but we lucked out and now both of my boys come here for their respective therapies...at the same time! Really, the therapies my sons receive are first rate and the patience of all the therapists is beyond compare. I can see how some clients can be put on a wait list, but sometimes, good things are worth waiting for.

Our son (N.T.) has been coming here for the past 5 years for OT, PT and recently started doing…read moreSpeech as well. This place does amazing things for Autistic son! Thanks to them he has gained core strength amd has improved his fine motor skills to the point he can open water bottles, cutting small shapes and his balance as improved as well!' Would highly recommend them to anyone!!!

My son has been attending speech therapy here in the Chino office since August. Everyone in the…read moreoffice is so friendly and you always get a warm greeting when you come through the door. He sees both Ms. Allison and Ms. Kimberly, both of which are amazing and so patient with him. He always has so much fun in each session. Ms. Allison has been so helpful in keeping us up to date with insurance recerts, letting us know of support programs that can be useful as he progresses, etc. Prior to Kidspeak, he was at another facility and had a very limited amount of words, but since joining Kidspeak we have seen such improvement and growth in his speech that we are truly grateful for all he has learned here. You can truly feel they genuinely care about having my son be successful. I love their approach of wanting to have parents involved during the therapy session. I myself have been able to learn techniques to take back so we can continue promoting it at home. Regarding their scheduling, they are very understanding and flexible. I work nights and my work days vary each week. As long as I notify them ahead of time they have no issues rescheduling and moving things around to accommodate when possible. I definitely recommend Kidspeak to any parent looking for speech therapy services for their little one. Having our little guy be able to communicate more and more each day with us and become more confident with his speech is something we truly can't thank them enough for.

We absolutely love this place, my daughter looks forward to coming to speech. Our speech…read morepathologist is Mrs Alison H, my daughters speech has improved tremendously since coming here, we love her attention to detail and her positive praise she has with our daughter. 100/10 recommend bringing your kids here

I had a great experience at All Care Therapies in. Today, Gabby was my physical therapist, and she…read moredid an amazing job. She was very attentive, compassionate, and made me feel comfortable throughout the entire session. I truly appreciate how friendly and welcoming everyone is at this facility. Every therapist I've worked with has been caring, professional, and genuinely dedicated to helping patients improve. The team's enthusiasm and positive energy make each visit enjoyable. I highly recommend All Care Therapies to anyone in need of physical therapy. I've had consistently great experiences every time I've come here, and I'm very grateful for the care I've received.

I am a regular patient at ACT for the last 10 months now and have been seeing my therapist Dallas…read moreRodriguez for my lower back pain and since I had my knee replacement surgery in Jul2025. Dallas has been caring, understanding and helped me through my hardest days using every known option to his knowledge to make me stronger and better! He is knowledgeable about all aspects of PT and is compassionate and gentle in his care for me. The office staff and other staff are welcoming helpful and friendly. I love going for my PT visits and getting better in health. Thank you Dallas I appreciate you!