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    The Spa Bros

    5.0 (1 review)
    Closed 12:00 pm - 6:00 PM

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    2 years ago

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    Paradise Pools

    Paradise Pools

    (1 review)

    Absolutely no support after spending over $50,000 in an in-ground pool…read more Sure, if you pay them outrageous fees to open and close your pool everything is fine but if you want them to show you how to do it yourself forget about it. They stop returning phone calls and text messages.

    From the owner: Paradise Pools specializes in building custom residential and commercial swimming pools, spas and…read morehot tubs. Serving Utah County and Salt Lake City, UT, Paradise Pools is committed to quality pool installations, high service standards and growing our great track record that sets us apart from other pool installation contractors. Paradise Pools offers the following services: New pool construction Pool remodeling services Pool equipment servicing and repair Pool, spa and hot tub maintenance Pool opening and closings Combining reliable labor services, designing expertise, and honest business practices, Paradise Pools delivers the whole package! Experienced installation crews never fail to deliver quality workmanship and use only the best products in the business. Using specialized contractors, owner Jason Lott ensures that each project receives the highest level of quality and efficiency. Because of our commitment to quality, the top contractors and landscapers in the valley continually refer their clientele to us. This is also because from the beginning sales meeting to the start-up of the pool, we work with the customer to design the pool of their dreams! Call Paradise Pools today to set up a consultation!

    Aqua Solutions Pool and Spa - Seems like there is alot of room but it's actually being closed in and yes I had to work late to get the job done. Joe

    Aqua Solutions Pool and Spa

    (2 reviews)

    Aqua Solutions has done an amazing job involving my pool maintenance. I have an inground pool and…read moreabove ground hot tub. They have a lot of experience and are very knowledgeable for all pool related questions I have. Super timely responses to my texts and calls. Along with closing and opening my pool - they replaced a faulty water pump and gave me all the information required to keep it running smoothly. No issues since. They also helped me setup an efficient schedule on the controller\app and showed me how to effectively keep my pool clean. My hot tub pump also would not pump water and they easily fixed that as well. I would highly recommend Aqua Solutions!

    Joe and his team are awesome to work with. I had a unique circumstance where another pool repair…read moreprofessional sent me to Joe as the Hayward certified rep for the area. I had a wedding reception in my backyard and the pool was a key part of the plan but the pool heater wasn't working. Joe committed, with very short notice, to get the pool functional. Instead of a simple part replacement the entire heating unit needed replaced. Under most circumstances I would have been told that it was impossible to pull off this service miracle in two days. Not with Joe and his team. Joe kept his word which meant that he and his team elected to work late into the night to ensure that I had a fully functioning, heated pool for the wedding reception. It ended up being a fabulous event where the children enjoyed themselves by swimming and the parents enjoyed themselves too. What a blessing Joe and team were to my family. I highly recommend Aqua Solutions Pool and Spa for all your pool needs

    Clear Springs

    Clear Springs

    (9 reviews)

    In my experience They are very Slow to respond, and also expensive and lack experience in fixing…read moretubs -

    Yall, I was walking down the sidewalk taking my dog for a walk, and some dude comes out and yells…read moreat these poor young guys. Old grumpy guy. He yelled and said that they were taking up his customers spots. Then they asked if he wanted them to move their car. The old man just continued to yell at them and point at things, even though they were being nothing but kind back. I was going to yell back and say "what customers?!" , but the young man obliged with the old grumpy guys hostile confrontation, and went and ran and moved his car. I went and talked to them after and they were just picking up a car from the shop next door, and would've been parked there for 10 mins. He was very very unwarranted to be so rude to them as they just did not know where to park. I would NEVER buy something from here because of that interaction. It also looks like nobody else is either because that parking lot is only ever filled with employees cars. Should put up a sign if you don't want people to park in your parking lot. There's a lot of other places to buy these things in Orem and Utah county. I personally do not support people that yell at ANYONE, no matter their age. There's no reason to do that. Especially because it was unwarranted. I hardly ever write yelp reviews, but this is how rude he was. I felt like I needed to inform the public. Ps I am also an old man so I have earned the right to call him an old grumpy crotch.

    Intermountain Aquatech Pools & Spas - Relaxing Hot Tub Bliss

    Intermountain Aquatech Pools & Spas

    (27 reviews)

    I rely on Aquatech for testing my pool water and helping me keep it sparkling clean. Other groups…read moreseem to have a revolving door of new employees eager to sell me 3 or 5 different chemicals every visit. No thank$... Aquatech is solid, no fluffy extras just clean clear water. That's just what I need. Thanks team!

    I would not recommend doing business with Aqua Tech…read more Reason: I received a bill for repairs that Aqua Tech did not perform. The only thing they did was come out to give an estimate of what it would cost to repair the said hot tub. There was no mention via the phone, email or their website about a $130 estimate/trip charge. The tech did not perform any service except to write down what I told him I thought was wrong with it. He was here less than 5 minutes and left without leaving an estimate. That was on 8/14/2024. Three weeks later, 9/4/2024, I received an estimate, but we had already repaired the hot tub. We had thought since they did not get back to us in a timely matter, they were not interested in doing the repairs. I told them at that time that we would not be using their service since the repairs were already complete. Again, there was no mention of any trip estimate charge or bill sent to me. On 10/14/2024 I received an email from Aqua Tech requesting that I pay $130 for hot tub services on a bill that was 3 months past due. This is the first time I received any correspondence from them since 9/4. I called them to find out what the $130 was for and was told that it was a trip charge for the estimate. Again, I was never told about the estimate charge, and it does not mention anything about a trip charge on their website, aquatechutah.com. I told them I was not responsible for it and to produce any document signed by me agreeing to the charge. She said it would be taken care of then hung up on me. This was on 10/15/2024. On Friday, 10/18/24 I received a letter from a collections agency requesting the $130 and threatened to report if not paid. Now I'm dealing with a collections agency.

    The Spa Bros - poolservice - Updated May 2026

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