Signature Pools was hired to build our pool 5 years ago. They were amazing to work with,…read moreconsidering our HOA delayed our project substantially. Once the HOA signed off they were very prompt in finishing the pool even with rain delays etc. Our pool is beautiful, and we have compared it to many parade homes, and ours far exceeds anything we have seen. We loved our experience with them so much, we are having them build our new pool at our new home we are completing this year.

Dave and his crew at Signature Pools are absolutely amazing from start to finish. They work…read moreefficiently and get the job done. Our pool and hot tub turned out beautiful and we couldn't be happier. Our pool was built in 2011 and we still have a great relationship with Dave. He is a phone call away and there to help with anything he can. We currently use his maintenance crew and they are the best we've ever used. Highly recommend Signature Pools.

I have seen many of the pools and spas that Element has done. They are beautifu, precise and…read moreexcellent workmanship. I had Cordin come and give me a quote and he drew me up a few different plans to go with and to work with which were amazing. I am really impressed with the creativity he put into it. Cordin was professional, easy to work with and really down to earth. I can't wait to get started on our project. Thank you Element.

From the owner: Element Pools and Spas is a nationwide company bringing the best in design and technology to the…read moreresidential spaces. We are family owned and operated and have a location in Riverton, Ut to service most of central Utah communities. We pride ourselves in customer satisfaction, attention to detail and innovation as we start with 3D designs and bring them to life. We Design it, We Build it, You Enjoy it!

Absolutely no support after spending over $50,000 in an in-ground pool…read more Sure, if you pay them outrageous fees to open and close your pool everything is fine but if you want them to show you how to do it yourself forget about it. They stop returning phone calls and text messages.

From the owner: Paradise Pools specializes in building custom residential and commercial swimming pools, spas and…read morehot tubs. Serving Utah County and Salt Lake City, UT, Paradise Pools is committed to quality pool installations, high service standards and growing our great track record that sets us apart from other pool installation contractors. Paradise Pools offers the following services: New pool construction Pool remodeling services Pool equipment servicing and repair Pool, spa and hot tub maintenance Pool opening and closings Combining reliable labor services, designing expertise, and honest business practices, Paradise Pools delivers the whole package! Experienced installation crews never fail to deliver quality workmanship and use only the best products in the business. Using specialized contractors, owner Jason Lott ensures that each project receives the highest level of quality and efficiency. Because of our commitment to quality, the top contractors and landscapers in the valley continually refer their clientele to us. This is also because from the beginning sales meeting to the start-up of the pool, we work with the customer to design the pool of their dreams! Call Paradise Pools today to set up a consultation!

They sold us a broken spa. Rats eat all the cables inside the spa. After that they took our money…read moreand provided horrible service. It took us a whole year to get a brand new spa service sucks. I definitely don't recommend these people.

I paid $13k upfront for a high end Sundance hot tub. After 3 months it developed calcium flakes…read more Take a break gave some instructions on how to fix it. Nothing they recommended solved the issue. I called today asking for a technician to come out and fix it. Their response was for me to call someone else to fix the issue. Even though my tub is still fully under warranty, they refuse to come fix it. Please don't buy from them. There are plenty of other Sundance dealers to choose from in Utah.

Fantastic service. Highly recommend. We had a challenging spa delivery and installation project…read more The team was extremely helpful, professional, and made it happen.

6 month review. We spent quite a few months shopping for a new hot tub. We settled on a tub from…read morethe hot tub factory in Draper not only because it seemed to be the superior product, they didn't up charge for things like the winter insulation kit or circulation pump (other local companies were) but they also have customer service and support after the sale. We a glad we did. The hot tub ran great throughout the winter, the water change was simple, and whenever we have had a question they are just a phone call away! I had some reduced flow rate after about 8 months and they were very knowledgeable and helpful determining that the user (this guy) just needed to change the filter. Customer service after the sale is excellent! With a product like this that you will have for years to come it is great to have a knowledgeable staff available and ready to help if the need should ever arise. Thanks Hot Tub factory for a great product and support.

Aqua Solutions has done an amazing job involving my pool maintenance. I have an inground pool and…read moreabove ground hot tub. They have a lot of experience and are very knowledgeable for all pool related questions I have. Super timely responses to my texts and calls. Along with closing and opening my pool - they replaced a faulty water pump and gave me all the information required to keep it running smoothly. No issues since. They also helped me setup an efficient schedule on the controller\app and showed me how to effectively keep my pool clean. My hot tub pump also would not pump water and they easily fixed that as well. I would highly recommend Aqua Solutions!

Joe and his team are awesome to work with. I had a unique circumstance where another pool repair…read moreprofessional sent me to Joe as the Hayward certified rep for the area. I had a wedding reception in my backyard and the pool was a key part of the plan but the pool heater wasn't working. Joe committed, with very short notice, to get the pool functional. Instead of a simple part replacement the entire heating unit needed replaced. Under most circumstances I would have been told that it was impossible to pull off this service miracle in two days. Not with Joe and his team. Joe kept his word which meant that he and his team elected to work late into the night to ensure that I had a fully functioning, heated pool for the wedding reception. It ended up being a fabulous event where the children enjoyed themselves by swimming and the parents enjoyed themselves too. What a blessing Joe and team were to my family. I highly recommend Aqua Solutions Pool and Spa for all your pool needs

In my experience They are very Slow to respond, and also expensive and lack experience in fixing…read moretubs -

Yall, I was walking down the sidewalk taking my dog for a walk, and some dude comes out and yells…read moreat these poor young guys. Old grumpy guy. He yelled and said that they were taking up his customers spots. Then they asked if he wanted them to move their car. The old man just continued to yell at them and point at things, even though they were being nothing but kind back. I was going to yell back and say "what customers?!" , but the young man obliged with the old grumpy guys hostile confrontation, and went and ran and moved his car. I went and talked to them after and they were just picking up a car from the shop next door, and would've been parked there for 10 mins. He was very very unwarranted to be so rude to them as they just did not know where to park. I would NEVER buy something from here because of that interaction. It also looks like nobody else is either because that parking lot is only ever filled with employees cars. Should put up a sign if you don't want people to park in your parking lot. There's a lot of other places to buy these things in Orem and Utah county. I personally do not support people that yell at ANYONE, no matter their age. There's no reason to do that. Especially because it was unwarranted. I hardly ever write yelp reviews, but this is how rude he was. I felt like I needed to inform the public. Ps I am also an old man so I have earned the right to call him an old grumpy crotch.

I've owned numerous spas over the years (jacuzzi, master spa, hot spring) and Bullfrog is our…read moreabsolute favorite. The jets are so much more therapeutic. It's so efficient we don't even notice a difference in our energy bill with or without the spa. My wife has severe arthritis and this thing has been a godsend. Her favorite jetpak is the neck massager one. We've had this thing for 5 years with no problems. When I was looking for the phone number and saw the bad reviews I decided that I would share my experience. It seems most people only think to leave a review when they are unhappy (obviously me too since it took 5 years). I also have a friend who bought a bullfrog on my recommendation and after 2 years of ownership, he loves it. No issues for him either. I've also had great experiences anytime I needed to interact with the company. We love our Bullfrog Spa!!

You cant get the Service mgr or tech to talk to you The…read moreservice number just rings and rings and rings and rings. No voicemail. I wrote the CEO, no response response Do Not Buy From Them

I rely on Aquatech for testing my pool water and helping me keep it sparkling clean. Other groups…read moreseem to have a revolving door of new employees eager to sell me 3 or 5 different chemicals every visit. No thank$... Aquatech is solid, no fluffy extras just clean clear water. That's just what I need. Thanks team!

I would not recommend doing business with Aqua Tech…read more Reason: I received a bill for repairs that Aqua Tech did not perform. The only thing they did was come out to give an estimate of what it would cost to repair the said hot tub. There was no mention via the phone, email or their website about a $130 estimate/trip charge. The tech did not perform any service except to write down what I told him I thought was wrong with it. He was here less than 5 minutes and left without leaving an estimate. That was on 8/14/2024. Three weeks later, 9/4/2024, I received an estimate, but we had already repaired the hot tub. We had thought since they did not get back to us in a timely matter, they were not interested in doing the repairs. I told them at that time that we would not be using their service since the repairs were already complete. Again, there was no mention of any trip estimate charge or bill sent to me. On 10/14/2024 I received an email from Aqua Tech requesting that I pay $130 for hot tub services on a bill that was 3 months past due. This is the first time I received any correspondence from them since 9/4. I called them to find out what the $130 was for and was told that it was a trip charge for the estimate. Again, I was never told about the estimate charge, and it does not mention anything about a trip charge on their website, aquatechutah.com. I told them I was not responsible for it and to produce any document signed by me agreeing to the charge. She said it would be taken care of then hung up on me. This was on 10/15/2024. On Friday, 10/18/24 I received a letter from a collections agency requesting the $130 and threatened to report if not paid. Now I'm dealing with a collections agency.